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Four Points By Sheraton Makassar

4.0 star property

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Photo gallery for Four Points By Sheraton Makassar

Terrace/patio
Exterior
Lobby
Point of interest
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jl. Andi Djemma No. 130, Makassar, South Sulawesi, 90222
  • Mall Panakkukang
    ‪4 min drive‬
  • Mall Ratu Indah
    ‪4 min drive‬
  • Losari Beach
    ‪14 min drive‬
  • Makassar (UPG-Sultan Hasanuddin Intl.)
    ‪32 min drive‬

Room options

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, City View

Presidential Suite, 2 Bedrooms, Non Smoking, City View | Living room | 48-inch LED TV with satellite channels, TV

Presidential Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Executive Suite, 1 Bedroom, Non Smoking, City View | Living room | 48-inch LED TV with satellite channels, TV

Executive Suite, 1 Bedroom, Non Smoking, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Twin Beds, Non Smoking

Room, 3 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Building design

Hyatt Place Makassar

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (9)
The price is $48
per night
$59 total
includes taxes & fees
Feb 21 - Feb 22
Hyatt Place Makassar

About this property

Four Points By Sheraton Makassar

4-star Makassar hotel close to Mall Ratu Indah
This hotel features 3 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a conference center, a complimentary children's club, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Four Points By Sheraton Makassar offers 335 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 48-inch LED televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and bidets. This Makassar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Four Points By Sheraton Makassar provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. This 4-star property offers access to a business center and 22 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 32830 square feet (3050 square meters) include a conference center. This family-friendly hotel also offers a terrace, a complimentary children's club, and multilingual staff. A complimentary area shuttle within 20 km is available for guests. Complimentary self parking is available on site.

Four Points By Sheraton Makassar has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Eatery Resraurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Golden Asian - This restaurant specializes in Pan-Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Wrapped Coffee Shop - This coffee shop serves light fare only. Open daily.
Best Brews - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 20 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 62,500 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Best Brews
  • Golden Asian
  • The Eatery Resraurant
  • Wrapped Coffee Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Conference center (32,830 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 400000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 125000 for adults and IDR 62500 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)
  • Rollaway bed fee: IDR 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Alcohol is not served at this property

Property is also known as

Four Points Sheraton Makassar Hotel
Four Points Sheraton Makassar
Four Points By Sheraton Makassar Hotel
Four Points By Sheraton Makassar Makassar
Four Points By Sheraton Makassar Hotel Makassar

Four Points By Sheraton Makassar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 14 out of 38 reviews
Rating 8 - Good. 17 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Nathan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very dated and damaged. (Carpets are stained, furniture is ripped, etc.) The ceilings also showed significant water damage and the shower was rusted. It’s very difficult to walk anywhere from the hotel. All that said, the staff were very friendly and helpful.
Stayed 4 nights in Jun 2023

10/10 Excellent

Philip

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Khan, Australia

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were not cleaning the bed sheet well they weren’t putting much time on it not happy with service
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very comfortable and spacious. lots of entertainment in this hotel thank you
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room would love to stay there again on my next trip
Stayed 12 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

6/10 Okay

Raid

Liked: Staff & service
Disliked: Cleanliness
Dark Dirty room and bad view.
The room was dirty, view of the room was bad but maybe that what you got if book deluxe room. In addition, the room so dark, need more lamp in the room. Fridge was empty. When book through hotels.com its said i get free breakfast for 3, in fact i only get 2. Hotel reception said its hotels.com mistakes. Thank god the staff was friendly but cant really help me with the breakfast problem.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but could still use some Western training. We booked a top suite. They offer a kitchenette with not even soap or tissues if you eat inside. Had to ask for extras like toilet paper and a bowl a few times. Also got a message they had adaptors and microwave for use. Every time we asked for items on the list it was not available. Then don’t offer it on the list or buy more to have when suite guests book. I really felt like there was not extra treatment for maximum room like normal hotels do. Staff was sweet. Music is dining room was so loud we took the farthest tabke away and we never went back. It was horrible. Turn it way down it’s not a night club. Over all it was nice but staff could use more training and please lower music or get new singers.
Stayed 5 nights in Jun 2018

8/10 Good

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC is not cold
The room is big enough so I am happy with the size. The only thing that I don't like is the AC is not cold enough even though I have set it to the lowest. Other than that I am quite happy
Stayed 2 nights in May 2018

10/10 Excellent

ebbie, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel, big room & staff very helpful
We stay only for three days and the staff really helpful, Karen in front desk really help us and make our time so nice . Food really nice , yuda, I think one of the chef , really nice young man. Our family really enjoyed staying there 😃
Stayed 2 nights in Jan 2018

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Awesome Stay
It was an amazing stay with this five star hotel. Price is reasonable, staff are very friendly. Breakfast choices was awesome. Overall great stay.
Stayed 2 nights in Jan 2018

10/10 Excellent

Saier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean, food is good, just noisy because of the temple new around.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall
Nive hotel overall. room and bed is spacious. Went here for business trip, close to meeting location.
Stayed 1 night in May 2017

8/10 Good

Seok Bee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Choonwei

Liked: Cleanliness, property conditions & facilities
Low water pressure!
I was on business trip stay at this hotel for 5 nights, this is a new building. But the water pressure in the bathroom is very low. I hate spending long time taking bath, you need to take 5 min to wet your body & 10 min to just flush your hair shampoo. the management had asked the maintenance team to check but I was told that was good water pressure! I can't get the room change as the hotel was full house.I was told by my friends who was staying at different floor, they have the same problems. It was very disappointed experience service by Sheraton.

10/10 Excellent

Steve, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent food, but few customers in the restrurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed for three nights and really enjoyed our stay. The hotel pool gives a beautiful view out to the sunset in the evening. It's very comfortable though the drinks and facilities are over-priced (costs more for a large bottle of beer Bintang than it would for a large draft in London or Boston). But this is an unfortunate aspect of many hotels and not just this one. We got a free ride to Losari beach with a very pleasant driver and everyone was very kind and helpful.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good hotel but needs more improvement.
The hotel is pretty new and clean but lack of maintenance. I noticed loose sockets in my room. Didn't get hot water at all for the first day, told the front desk about this and they checked it immediately, prompt response.

10/10 Excellent

Sundip

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in boring Makassar
Nice hotel. Brand new and very comfortable. A non smoking hotel so the rooms don't stink like other Indonesian hotels. Nice pool although staff look like to stare while you swim lol Much recommended and the best in Makassar now.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean business hotel.
Conventional business hotel. Restaurant staff very nice, especially Karen who helped me find the gym when I was lost.

10/10 Excellent

Aan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Place & Great Service
Everything was great, the hotel is new, the location is in the central of shopping and spa (Martha Tilaar Spa, Somba Opu Handycraft, Panakukang Mall) around $3 fare to reach all those places using taxi. The room is spacious, and what i love the most is very fine selection & comfortable bed, pillows and blanket

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024