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Mercure Maitland Monte Pio

3.5 star property

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Photo gallery for Mercure Maitland Monte Pio

Interior entrance
Interior
Reception
Bar (on property)
Executive Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Hot Tub
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
Cnr New England Highway & Dwyer St, Maitland, NSW, 2320
  • Winter Art Bazaar
    ‪3 min drive‬
  • Maitland Regional Art Gallery
    ‪4 min drive‬
  • Walka Water Works
    ‪5 min drive‬
  • Maitland, NSW (MTL)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Maitland Monte Pio

3.5-star Maitland hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Mercure Maitland Monte Pio offers 47 accommodations with iPod docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas. 20-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Maitland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Mercure Maitland Monte Pio provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Mercure Maitland Monte Pio is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
The Pines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15.00 per person
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Mercure Maitland Monte Pio Hotel
Mercure Monte Pio Hotel
Mercure Maitland Monte Pio
Mercure Monte Pio
Mercure Maitland Monte Pio Hotel
Mercure Maitland Monte Pio Maitland
Mercure Maitland Monte Pio Hotel Maitland

Mercure Maitland Monte Pio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 248 reviews
Rating 8 - Good. 92 out of 248 reviews
Rating 6 - Okay. 52 out of 248 reviews
Rating 4 - Poor. 23 out of 248 reviews
Rating 2 - Terrible. 8 out of 248 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was great. The interior was beautiful. We had two rooms one was bigger than the other. Pool needs a little work but we enjoyed it anyway. Perfect for families. The staff were super friendly.
Stayed 1 night in Nov 2024

8/10 Good

Elham

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, definitely.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Very quite and spacious Comfortable bed Friendly and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was very comfortable and the staff were helpful and courteous. The hotel is also in good order and I love the old worldly feel. What I didn’t like was lack of staff particularly at breakfast. Also the continental breakfast was just cereal, tinned fruit and three choices of bread. No fruit bread. I also had to ask for skim milk. When I did ask though the staff were very obliging. Also mushrooms couldn’t be ordered on toast. The garden also needs attention. A lot of this are just small things but if these were fixed they’d get a 5 but only a 3.5 today.
Stayed 3 nights in Sep 2024

2/10 Terrible

Emily

Stayed 1 night in Sep 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great old charm and character
Stayed 2 nights in Jul 2024

6/10 Okay

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t close the door to the bathroom. Half the TV channels didn’t work. Had to turn the air con up to 26 degrees before it started warming up. Very dusty side tables.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephanie

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful finish in the dayco
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Stayed 1 night in May 2024

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building
Stayed 3 nights in Apr 2024

6/10 Okay

Tracey

Business traveler
Liked: Cleanliness, staff & service
Spooky
Bit of a spooky place to stay. Restaurant closed the day I was there which was the only reason I booked here. Bed old. Traffic noisy. Not somewhere I’d stay again.
Stayed 1 night in Apr 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, clean and tired rooms, nice and quiet, great location.
Stayed 7 nights in Mar 2024

8/10 Good

John

Stayed 1 night in Mar 2024

8/10 Good

Sandi

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was easy to find,clean and tidy , excellent bathroom with rain shower. The only thing wrong with the room was the tv the reception on the tv was very terrible.
Stayed 1 night in Feb 2024

8/10 Good

DON

Liked: Staff & service
Disliked: Cleanliness
Beautiful building but cleanliness is as an issue
Stayed 1 night in Feb 2024

8/10 Good

Donovan

Liked: Cleanliness, staff & service
The history of the grounds and building is amazing and to look at it as a school or children’s home it was an amazing building. As a motel it is dated but the bathrooms are amazing and the staff friendly. I enjoyed my one night stay
Stayed 1 night in Feb 2024

8/10 Good

Tracy

Quaint Motel
Pleasantly surprised, very quaint motel and our king room was spacious
Stayed 3 nights in Jan 2024

6/10 Okay

Kylie

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Vijaya, Ryde

Stayed 2 nights in Jan 2024

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so unique with loads of history attached. We were sorry we didn't get to spend more time.
Stayed 1 night in Jan 2024

2/10 Terrible

jason

Disliked: Staff & service
Double charge for room with abhorrent customer service
Stayed 1 night in Jan 2024