ORIDA Maidstone Hotel

3.0 star property

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Photo gallery for ORIDA Maidstone Hotel

Front of property
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Interior detail
Indoor pool, sun loungers
Family Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
Bearsted Rd, Maidstone, England, ME14 5AA
  • Mote Park
    ‪2 min drive‬
  • Maidstone Museum
    ‪4 min drive‬
  • Bearsted Golf Club
    ‪4 min drive‬
  • London (LCY-London City)
    ‪62 min drive‬

Room options

Standard Twin Room

  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

ORIDA Maidstone Hotel

3-star Maidstone hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
ORIDA Maidstone Hotel offers 146 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Maidstone hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
In addition to an indoor pool, ORIDA Maidstone Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Maidstone hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

ORIDA Maidstone Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
ORIDA Maidstone Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 8.50 for children
  • Self parking fee: GBP 5.00 per day
  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ORIDA Maidstone Hotel Hotel
ORIDA Maidstone Hotel Maidstone
ORIDA Maidstone Hotel Hotel Maidstone

ORIDA Maidstone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 917 reviews
Rating 8 - Good. 306 out of 917 reviews
Rating 6 - Okay. 95 out of 917 reviews
Rating 4 - Poor. 38 out of 917 reviews
Rating 2 - Terrible. 28 out of 917 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but choose a room away from the bar
A very convenient location for our stay being close to the crematorium. The staff were welcoming, efficient and friendly. Our room was on the ground floor fairly close to the bar area and consequently was noisy until the early hours. The room itself was spacious and comfortable but the shower over the bath was very erratic - which we remarked upon to the hotel
Stayed 2 nights in Nov 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful room but awful bathroom
Stayed 2 nights in Nov 2024

4/10 Poor

Eva

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid
Cold room with only one electric radiator for heating which you were asked to switch off every time you left the room. Windows offered no heat or sound insulation. Staff couldn't be bothered to assist in anyway, shape or form, and everything carried an additional charge. Restaurant closed Friday & Saturday (despite receiving an email in advance suggesting reservations are made in advance). Bar only open if you were eating there, otherwise you had to order drinks in bar and take them to sit in Reception area (despite 'Bar' having only one table occupied). Person working at Starbucks outlet did more work serving, clearing & cleaning Reception than the 3 staff 'working' in 'Bar' put together. 'Bar' also had an unpleasant smell of chip fryer
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is really good, plenty of space. Good buffet breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Raza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a stop over.
Great hotel, brilliant staff. Very comfortable
Stayed 1 night in Nov 2024

8/10 Good

jean-michel

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing since I last stayed at this Orida is that the swimming pool changing room has been improved - looks like a new floor & it’s now much easier to access - the gym reception is right outside.
Stayed 1 night in Nov 2024

8/10 Good

helen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Not bad
Good location for the overflow county court. Hotel is a bit tired and smelt of potatoes in the corridors but the room was ok and very quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Elsie li chen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
great facilities but ok condition
Nice location but confusing information about parking charges. The best thing was the well-equipped swimming pool, steam room and sauna. We went all the way just for these.
Stayed 1 night in Nov 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Short stay to visit family. Very friendly staff on efficient check in. Room was okay but people in neighbouring room quite noisy likewise people returning to their rooms late at night.
Stayed 2 nights in Nov 2024

8/10 Good

Luke

Stayed 2 nights in Oct 2024

10/10 Excellent

Lauris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family one night stay
amazing for families with the kids, swimming pool for kids to play and sauna, steam room for grown ups to enjoy. As always clean and tidy room.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Fozia

Liked: Cleanliness, staff & service, property conditions & facilities
Quality of food in restaurant was very good. Pool was clean. Staff friendly and helpful. Liked the biscuits in room. Good sized rooms. Pancake machine temperamental. Pillows not the best.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family visit for one night Check in easy Comfortable bed Nice spacious room Breakfast set out well but the “hot” food was merely warm I’m afraid. We ate within 30 mins of breakfast serving finish so possibly food had been out for a while
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Good family stay.
Quiet despite being next to a busy road. Could be hot in summer as no air conditioning. Beds and pillows clean and comfortable. Bathrooms need updating and are very worn out. Breakfast good selection of gluten free. Spa nice addition but needs better cleaning. Pool water cold.
Stayed 3 nights in Oct 2024

4/10 Poor

jagdeep

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, lack of staff,
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip.
Weekend family trip, lovely place to stay, lots to do around Maidstone, lovely breakfast but the bar is very expensive £33 for an orange juice, pint of beer and 2 gin & tonics! Ate in a local Weatherspoons 5 minutes away excellent value, great weekend!
Stayed 1 night in Nov 2024

10/10 Excellent

Lauris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families with children
Children enjoyed the swimming in the pool which is not to deep so is perfect for kids. Sauna and steam room for grown ups is in good condition. Thanks
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Tired and in need of a revamp
Tired building - comfy beds but bathroom floors and carpets are clearly ageing and dirty and paintwork is peeling. Room had a weird smell like a perfume had been used to cover the fact that it is old tired and musty. Windows are single pane and covered in condensation and are dirty. Corridors are so loud as every door slams shut even if you want to try and close it quietly. Pool facilities are not very well signposted and guest children cannot use pool after 7.30pm. This hotel is riding on its location rather than its own quality. Admittedly it wasn't that expensive but it wasn't good value for money. I will undoubtedly have to use it again for business purposes as there are so few hotels to serve the Maidstone area but its time for a full revamp it really is.
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dee

Liked: Cleanliness, property conditions & facilities, room comfort
It was a lovely hotel, staff very helpful and friendly, will be staying again
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024