ORIDA Maidstone Hotel

3.0 star property

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Photo gallery for ORIDA Maidstone Hotel

Front of property
Family Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, sun loungers
Body treatments, Swedish massages, body scrubs, facials, reflexology
In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Bearsted Rd, Maidstone, England, ME14 5AA
  • Mote Park
    ‪2 min drive‬
  • Kent Life
    ‪3 min drive‬
  • Leeds Castle
    ‪7 min drive‬
  • London (LCY-London City)
    ‪50 min drive‬

Room options

Standard Twin Room

  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Premium Room

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

King Suite

  • Sleeps 2
  • 1 King Bed

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About this property

ORIDA Maidstone Hotel

3-star Maidstone hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
ORIDA Maidstone Hotel offers 146 accommodations with laptop-compatible safes and hair dryers. 49-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. This Maidstone hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
In addition to an indoor pool, ORIDA Maidstone Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Maidstone hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

ORIDA Maidstone Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
ORIDA Maidstone Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: GBP 18.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 8.50 for children
  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ORIDA Maidstone Hotel Hotel
ORIDA Maidstone Hotel Maidstone
ORIDA Maidstone Hotel Hotel Maidstone

ORIDA Maidstone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1006 reviews
Rating 8 - Good. 331 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great facilities
Stayed 1 night in Mar 2025

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent proximity to the motorway and shops for convenience. The Hotel was well presented with excellent breakfast options.
Stayed 1 night in Jan 2025

8/10 Good

Ian

Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom sink showing signs of wear/rust. Breakfast selection has deteriorated since last year.
Stayed 3 nights in Feb 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay Could have done with more milk in the room
Stayed 2 nights in Feb 2025

10/10 Excellent

Reinaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Everything you need. The room was clean and big and well furnished.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Keely

Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jan 2025

10/10 Excellent

Dhiraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service all around.
Stayed 1 night in Feb 2025

10/10 Excellent

syed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2025

6/10 Okay

K

Traveled with partner
Disliked: Property conditions & facilities
The staff were really friendly and helpful . The first room we were put in was awful, noisy , needed redecoration and general work done to it . Was right next to the road and noise . Had paid extra money for that king size suite as wanted a better room for us , but was so disappointed, woken up at 4am by overhead humming noise that got louder and louder , but when after breakfast asked someone to listen - no noise and didn’t know what it was . Suggested swimming pool or water pump but said no . When the lady came in who cleans the room , immediately said was swimming pool . We then got another queen room which was so Much quieter and cleaner . The hotel has two sides to it and the first left hand corridor was shabby and noisier ( children etc on holiday, we have grandchildren , so know how they can be) right hand side , decoration obviously done . We also had a better view into middle courtyard , as previous one looked out on the road etc . Had asked for a room with better view , as photos gave the impression we were in the countryside . Again staff and front reception, swimming pool etc were nice . Breakfast was ok
Stayed 3 nights in Feb 2025

10/10 Excellent

daniel

Stayed 2 nights in Feb 2025

8/10 Good

BILL

Business traveler
Liked: Cleanliness, staff & service, room comfort

comfy beds

Beds comfortable, showers are hot, but flow is poor. Breakfast also good.
Stayed 3 nights in Feb 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit As before all good Friendly staff, easy check in, good food, comfortable bed, spacious room. Did leave a note for hotel that the carpet in our room need a thorough spot clean as several stains were showing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, room comfort

Perfect stay for one night

This hotel is in very good condition (could be excellent) with a adjustments like add some extra food options for the 24 hr service and a lick of paint here and there, the staff are excellent and work very hard their friendliness and customer service is better than alot of 4* or 5* I've been too. The rooms are spacious and the bed was very comfortable best night sleep we had in a while staying at a hotel, having access the the controls on the radiator was brilliant. The shampoo, conditioner, body wash and body lotion was up there with the best. The best part for us was being able to use the pool, sauna & steam room and gym and also the buffet breakfast was amazing plenty of options and food was good. Being able to check out at 12 was great, most hotels are 10 or 11am. We will definitely be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

TONY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our little impromptu break away.
Stayed 1 night in Feb 2025

6/10 Okay

Julie, Hull

Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel stay not the best!

Toilet seat was dirty, bath was dirty, carpet had red stain on like as if it was wine dropped.Hot tub was disgusting! I left the hotel with a wort on my face which i have picked off! Was stains on bars and algie in hot tub,pool edges were dirty you could see stains on the tiles damp/cracked in the pool area sliced paint too on ceiling Lots of grit & dirt on swimming pool floor hot tub needs a GOOD CLEAN the ph level was too high.tiles in the bathroom had damp/cracked.The room was cold unless had electric storage heater on all times, damp in the bedroom, bedding was cosy would give that a 5 star beds were ok but hard but the bedding made it easier to sleep, staff were friendly accept 1 whom was quite snooty, breakfast i found was over priced would be ok if you could eat alot but if you can only eat 1 plate of food it was not worth the money. Staff at desk were very good/understanding of our needs. 5 star for them.12pm check out is fantasic. Purpose of the stay was for us to use the pool/hot tub to help manage pain/mobility but the hot tub seemed like it needed to have its piped cleaned as jets were not very strong at all! Lots of oil build up as was lots of foam,filthy water in tub. The water in the bath and sink would drain away in room.Floors in pool side were dirty. Quite expensive for food/drink but was nice, nearly £5 for a mug of hot choclate!! I will only stay again if the hot tub/pool are cleaned as we use for pain management& dont want warts!! Pool needs a hoover too.
Stayed 2 nights in Feb 2025

6/10 Okay

Sarah

Stayed 1 night in Feb 2025

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Cormac

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Noisy and smelly

Had to move rooms due to the smell of Weed. Hotel was busy and the walls are paper thin so very noisy.
Stayed 3 nights in Feb 2025

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Room 146 is just off main bar area and very noisy as everyone walks past on route to rooms especially when they have had a few drinks. The room I paid for was a deluxe, could not run a bath as very low pressure including the shower which was just a trickle, after a nice meal we sat at the bar which was absolutely freezing so we moved to foyer area which was even worse. We was with friends and we all went to our rooms as it was warmer there, very disappointing as we was looking forward to this as it was valentines night . Reviews I read was great but actual hotel was I think not up to the standard of what is being portrayed. Lockers in spa need to be fixed as not working with my belongings in them.
Stayed 1 night in Feb 2025