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ORIDA Maidstone Hotel

3.0 star property

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Photo gallery for ORIDA Maidstone Hotel

Front of property
Body treatments, Swedish massages, body scrubs, facials, reflexology
Family Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Bearsted Rd, Maidstone, England, ME14 5AA
  • Mote Park
    ‪2 min drive‬
  • Kent Life
    ‪3 min drive‬
  • Leeds Castle
    ‪8 min drive‬
  • London (LCY-London City)
    ‪68 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

ORIDA Maidstone Hotel

3-star Maidstone hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
ORIDA Maidstone Hotel offers 146 accommodations with laptop-compatible safes and hair dryers. 49-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. This Maidstone hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
In addition to an indoor pool, ORIDA Maidstone Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Maidstone hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

ORIDA Maidstone Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
ORIDA Maidstone Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 8.50 for children
  • Self parking fee: GBP 5.00 per day
  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ORIDA Maidstone Hotel Hotel
ORIDA Maidstone Hotel Maidstone
ORIDA Maidstone Hotel Hotel Maidstone

ORIDA Maidstone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 999 reviews
Rating 8 - Good. 333 out of 999 reviews
Rating 6 - Okay. 100 out of 999 reviews
Rating 4 - Poor. 39 out of 999 reviews
Rating 2 - Terrible. 29 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked it all
Stayed 1 night in Jan 2025

8/10 Good

Shane

Stayed 1 night in Jan 2025

6/10 Okay

Peter

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Nice Hotel, good facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice Hotel, great facilities, lovely breakfast and clean rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Niels

Business traveler
Liked: Staff & service

OK

For the UK standards an OK stay.
Stayed 1 night in Jan 2025

6/10 Okay

Chery

Traveled with group
Disliked: Room comfort

Average

A little tired and long distances and corridors which was an issue for my 89-year old friend!
Stayed 1 night in Oct 2024

10/10 Excellent

Ainee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big family room

Loved the big rooms and access to leisure centre
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent - especially the staff.

Receptionist immediately sorted different room for us as one of us has mobility problems. There is no lift. Staff in general are outstanding, as mentioned in other reviews. Special mention of Lennon in the bar who on a very busy night (there was a birthday party being held in annex) who was so efficient and pleasant. We were there for a couple of nights visiting family. Will definitely be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Stayed 1 night in Jan 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay and the staff were all fantastic !

Lovely break away for a family party, hotel staff were all brilliant and although the property is a little tired the bed was super comfy, rooms lovely/clean and the location really handy for us. Special call out to the staff, in particular the bar team who looked after us so well on Sat 11th.
Stayed 2 nights in Jan 2025

8/10 Good

orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 2 night stay really great.
Stayed 1 night in Jan 2025

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service at check in and throughout Breakfast not hot
Stayed 1 night in Jan 2025

6/10 Okay

Edemi

Liked: Room comfort

Pleasant

It was an overnight stay for my wife and I . We had stayed at Orida twice before . We have always enjoyed our time there but perhaps the check-in staff could have been a bit friendlier. Other thank that, we had a pleasant stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Traveled with family

Stay

We had my daughters 18th birthday party hotel was excellent staff worked really had and were really attentive rooms were large and lovely and clean
Stayed 1 night in Jan 2025

6/10 Okay

tony

Traveled with family
Liked: Staff & service
Our room was near the staircase and was noisy from loud people most of the night. Beds were clean and comfortable. Carpet needs a clean. Pool, steam room and sauna were great.
Stayed 1 night in Jan 2025

10/10 Excellent

Sayyid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Very friendly staff. However called them to book directly with the hotel to get a better price, was quoted higher. They did agree to price match but not reduced price which is strange, coukd have saved themselves travel agents fee.
Stayed 2 nights in Jan 2025

8/10 Good

Mercy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Stayed 1 night in Jan 2025

10/10 Excellent

Fasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We all enjoyed stay there
Stayed 2 nights in Jan 2025

10/10 Excellent

Artem

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

average

The hotel has a suitable family room for 5 people which saves money, beds are comfortable, swimming and spa facilities are included. However the room was cold as the heating max temperature isn't hot enough.We had to ask for extra blankets and a portable heating. I struggled with respiratory allergies because I am allergic to animal fur as the hotel allows pets in any room and my allergies flare up because pets stayed in our room. Even we heard a dog barking few doors from us. My daughter could not breath after going in buble bath in the swimming pool in fact the rest of us had burning eyes. We could smell the excessive amount of chlorine in the water. The breakfast was disappointing. Lacked variety: no baguettes, crusty rolls, pastries and nothing was fresh even the fruits looked like was cutted a week before. The pancakes were coming out under cooked and heavy from a machine and they tested plastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xi

Stayed 2 nights in Oct 2024

8/10 Good

Alex

Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024