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Oneiro Suites

2.5 star property

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Photo gallery for Oneiro Suites

Beach
Premium bedding, in-room safe, desk, laptop workspace
Beach
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, sun loungers, lifeguards on site

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Calle Huachinango , Mza 02 Lote 05, Mahahual, QROO, 77976
  • Mahahual Beach
    ‪3 min walk‬
  • Mahahual Lighthouse
    ‪14 min walk‬
  • Costa Maya Port
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • Partial ocean view
  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View

  • Ocean view
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View

  • Valley view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds, Non Smoking, Pool View

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Single Room, 1 King Bed, Non Smoking, Ocean View

Family Single Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Family Single Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Oneiro Suites

Mahahual hotel walkable to Mahahual Beach
This smoke-free hotel features an outdoor pool, a hot tub, and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a garden are onsite. Change of towels is available on request.
Oneiro Suites offers 25 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 53-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oneiro Suites features an outdoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. This Mahahual hotel also offers a garden, express check-in, and express check-out. Onsite uncovered self parking is complimentary.

Oneiro Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Grab bar in shower (32 inches high)
  • Handrails in stairways (32 inches high)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • Lifeguards
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 53-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of MXN 300 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 500 and a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.0 per day
Cribs (infant beds) are available for MXN 350.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 300 per pet (varies based on length of stay) plus MXN 500 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 350.0 per day
  • Rollaway bed fee: MXN 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Oneiros Hotel
Oneiro Suites Hotel
Oneiro Suites Mahahual
Oneiro Suites Hotel Mahahual

Oneiro Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 27 reviews
Rating 8 - Good. 5 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

WAN RU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here for two weeks. Their entire stuff was very friendly hotel is new room is great. We really enjoy our stay here
Stayed 7 nights in Nov 2024

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De alguna manera las fotos hacían creer que la habitación era un poco más amplia, sin embargo no es como que cause inconvenientes. Ambos chicos en recepción siempre fueron atentos, amables y accesibles. Súper cerca del famoso faro, de las combis de Chetumal-Mahaual y de la zona donde están los restaurantes, bares y souvenires. Solo como tip: Dejan todo para tu café o té… pero no cucharitas ): haha
Stayed 2 nights in Jun 2024

10/10 Excellent

Edith Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
Stayed 2 nights in May 2024

10/10 Excellent

César Manuel

Stayed 1 night in Jan 2025

10/10 Excellent

Judith Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar bonito y muy comodo, el personal atento y amable...un balcon que te permite ver los primeros rayos del sol dia ...una hermosa vista...
Stayed 1 night in Jan 2025

2/10 Terrible

jorge

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son minúsculas, se inundan cuando llueve, es un lugar muy sucio y descuidado. La cafetera estaba llena de agua podrida, el lugar se vende como suite y solo son cuartos de 12 m2 con baño. Es una publicidad engañosa, solo se usa para dormir pero cobran como un hotel de 4 estrellas y son cuartos con ningún servicio. El internet no sirve y con más razón las televisiones.

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Medio feo
Stayed 2 nights in Dec 2024

10/10 Excellent

Beatriz Guadalupe Gómez

Liked: Cleanliness, staff & service, property conditions & facilities
.

10/10 Excellent

Veronica

Stayed 1 night in Aug 2024

4/10 Poor

Quentin

Disliked: Property conditions & facilities, room comfort
Mi habitación era muy pequeña, no se podía cerrar la puerta del baño y no había agua caliente!!! El personal es muy cortés y hacen con lo que tienen!!! Felicidades a ellos pero el hotel para ser nuevo está en muy mala condiciones!
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerardo Lemus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar bueno… pero han descuidado la limpieza y un poco el aspecto de los accesorios de baño…
Stayed 3 nights in Oct 2024

8/10 Good

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jorge Alberto Rosales

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal es excelente, el restaurante tiene una carta muy buena y los precios son accesibles y las instalaciones del hotel son buenas
Stayed 4 nights in Sep 2024

6/10 Okay

Diana Paola

Traveled with group
No tienen AC en el restaurante El elevador en malas condiciones internet no funciona bien La regadera de la piscina no funciona La piscina tiene moho y está sucia La comida no tiene sabor El personal MUY amable es lo que salva en general una estadía
Stayed 1 night in Sep 2024

10/10 Excellent

Daniela

Stayed 2 nights in Aug 2024

6/10 Okay

jose natalio

Stayed 2 nights in Aug 2024

8/10 Good

Mireya Guadalupe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del malecón
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Buen servicio, desayuno rico, solo tuvimos un contratiempo con la puerta de la habitación, pero en general todo bien
Stayed 1 night in Jul 2024

6/10 Okay

Magdalena

Stayed 1 night in Jun 2024

8/10 Good

Klar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Es un edificio nuevo, aun en proceso de mejora, centrico y cerca del mar.
Stayed 3 nights in Mar 2024