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Heritage Madurai

4.5 star property

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Photo gallery for Heritage Madurai

Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Children's play area - outdoor
View from room
Luxury Plunge Pool Villa | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa
  • Laundry

Explore the area

Map
11-Melakkal Main Road, Madurai, Tamil Nadu, 625016
  • ISKCON Madurai, Sri Sri Radha Mathurapati Temple
    ‪5 min drive‬
  • Goripalayam Mosque
    ‪6 min drive‬
  • Meenakshi Amman Temple
    ‪6 min drive‬
  • Madurai (IXM)
    ‪19 min drive‬

Room options

View all photos for Deluxe Club Room

Deluxe Club Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Club Room

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Plunge Pool Villa

Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Plunge Pool Villa

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Club Standard Room

  • 495 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Cafe

Grand Madurai by GRT Hotels

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (67)
$96 nightly
The price was $107
The price is $96 total
includes taxes & fees
Grand Madurai by GRT Hotels

About this property

Heritage Madurai

4.5-star Madurai hotel with 2 restaurants, connected to a shopping center
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Heritage Madurai offers 64 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmie Spa. The spa is open daily.
In addition to a full-service spa, Heritage Madurai features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, spa services, and an arcade/game room. Onsite self parking and valet parking are complimentary.

Heritage Madurai has designated areas for smoking.

A complimentary manager's reception is offered each day.
The Banyan Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
The Coffee Shop - Overlooking the garden, this coffee shop serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.
Swig and Tee Bar - Overlooking the garden, this bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Swig and Tee Bar
  • The Banyan Restaurant
  • The Coffee Shop

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 2500
  • Christmas Eve (December 24) Gala Dinner per child: INR 1250 (from 5 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 4000
  • New Year's Eve (December 31) Gala Dinner per child: INR 2000.00 (up to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 950 per vehicle (one-way)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Madurai
Heritage Madurai
Madurai Heritage
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritage Madurai Madurai
Heritage Madurai Hotel Madurai

Heritage Madurai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 255 reviews
Rating 8 - Good. 65 out of 255 reviews
Rating 6 - Okay. 20 out of 255 reviews
Rating 4 - Poor. 10 out of 255 reviews
Rating 2 - Terrible. 10 out of 255 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SIVAGOWRI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ambience
Stayed 1 night in Mar 2025

2/10 Terrible

Amit

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 24-25. When I booked through kayak, I Expedia booked me for 24-25. How can you book me hotel on day of 25th for 24th. May be Expedia confused because 25th India is 24th in USA. Called to change date to 25-26, but. O inventory left. Ask for refund no refund yet they say they will email hotel. I booked room for 24-25 through different company same hotel, why would I book room again for same day.
Stayed 1 night in Feb 2025

10/10 Excellent

Mahendrakumar, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the traditional heritage maintenance hotel
Stayed 1 night in Feb 2025

8/10 Good

Nikhil, Issaquah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Green oasis in the middle of Madurai! Huge property with spaced out clusters of rooms. Lots of trees and shaded walkways. The Rooms are quite spacious, likely built during the colonial. And have been preserved well. Staff and service were great like most good hotels in India, very polite and they take care of guests and their needs very well! Huge pool and lounging area. The pool at night makes for great pictures! Awesome buffet breakfast/dinner. The Banyan bar is nice, literally next to two massive Banyan trees! Evening walk in the shed walkways was an awesome experience. Not very far from the Meenakshi Temple, took a taxi and we were there in about 15-20 min.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location and serene premises. Room was good but toilet was small.
Stayed 1 night in Feb 2025

10/10 Excellent

Uma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first time at this property and we were not disappointed. Quiet and peaceful the grounds were a delight to walk all day. Beautiful grounds. Very helpful and polite staff, they went out of their way to meet all our needs. Punctual and polite, our driver was very knowledgeable and made our tour around town and temples a pleasure. This property is a Must stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Srini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis right in the middle of the city…must visit!
Stayed 2 nights in Dec 2024

8/10 Good

OWEN WALAVE DURAGE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A very nice atmosphere . Jasmin spa massagers Buana and the kerela guy was very experienced and gave a very good massage. There was a dead cockroach and cob webs behind the beds so not very clean. There was a lot of mosquitos at the outer dining area in the evening. Please put some incense to acoid this mosquitoes Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Shankar, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property with large green spaces and spacious rooms with sitting areas etc. An excellent place that would be my first choice in the future at Madurai.
Stayed 1 night in Dec 2024

10/10 Excellent

Meghana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay
Stayed 1 night in Dec 2024

10/10 Excellent

Raj

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, comfortable and relaxing. Gardens are lovely. Choice of food excellent.
Stayed 2 nights in Dec 2024

8/10 Good

raghu

Stayed 1 night in Dec 2024

8/10 Good

Praveen SagayaRaj

Traveled with family and small children, Traveled with family
Liked: Staff & service
Great spot with calmness amid the hustle bustle of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Geetha

Stayed 2 nights in Oct 2024

10/10 Excellent

Ardra Manasi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Anup, CHINO HILLS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good scenic beauty and good food
Stayed 1 night in Sep 2024

10/10 Excellent

Arvind Kumar

Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Nipun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage property with lovely ambience... Everything was nice except the in room food which we ordered for dinner.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rohit

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It's a nice property and justifies the heritage tag. Well nestled amongst tall and old trees 🌳
Stayed 2 nights in Jul 2024

10/10 Excellent

ANAND BABU

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Stayed 1 night in Jun 2024

8/10 Good

Thavaputhiran

Stayed 1 night in Jun 2024

6/10 Okay

Mangal Suresh

Stayed 2 nights in May 2024

10/10 Excellent

Indra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well preserved slice of Madurai history. Chic and cheerful. It’s difficult to find peaceful places like this. The staff went above and beyond.
Stayed 3 nights in May 2024