UMusic Hotel Madrid

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for UMusic Hotel Madrid

Terrace/patio
Ultimate Terrace Room | Bathroom | Separate tub and shower, rainfall showerhead, hair dryer, bathrobes
Point of interest
Premium bedding, down comforters, minibar, in-room safe
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
Calle de la Paz 11, Madrid, 28012
  • Puerta del Sol
    2 min walk
  • Plaza de Santa Ana
    5 min walk
  • Plaza Mayor
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    27 min drive

Room options

Ultimate Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Guestroom

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Deluxe guestroom

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Classic guestroom

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Artist's Suite

  • 1346 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, Terrace

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Ultimate Terrace Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

UMusic Hotel Madrid

5-star hotel in Madrid Centro
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 323 square feet (30 square meters) include conference space. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. A total renovation of this property was completed in November 2022.

UMusic Hotel Madrid is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
El Albéniz - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta - This rooftop bar overlooks the pool and specializes in Fusion cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Albéniz
  • Rooftop Nota Alta

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 14:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults, and EUR 33 to 33 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 05
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 350 out of 473 reviews" "
Rating 8 - Good. 85 out of 473 reviews" "
Rating 6 - Okay. 26 out of 473 reviews" "
Rating 4 - Poor. 4 out of 473 reviews" "
Rating 2 - Terrible. 8 out of 473 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenos los servicios del hotel, muy bueno su personal pero muy pequeñas las habitaciones
Stayed 3 nights in Sep 2024

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the cleanliness of the hotel.The rooftop bar and pool were amazing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very helpful. Hotel is in a excellent location.
Stayed 2 nights in Sep 2024

10/10 Excellent

ARMANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great sobthe service from all staff in all areas. Definitely will stay again in the future
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location. In the middle of a mostly pedestrian district. After a clumsy check in the staff bent over backwards to provide excellent service. Great breakfasts.
Stayed 4 nights in Sep 2024

10/10 Excellent

Abeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels ive stayed in all of Europe, friendly staff, Olivia was the most helpful staff member for someone who doesnt speak the language, amazing design, wonderful pool, a unique hotel experience
Stayed 3 nights in Jun 2024

10/10 Excellent

Gil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Evelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice. However, the hotel charged me again for the two nights stayed to the incidental card I put on file. I was not given any sort of receipt at check out and customer service has still not emailed back. We did not use the rooftop bar because it was closed when we tried to go.
Stayed 2 nights in Sep 2024

10/10 Excellent

NIR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in centre of entertainment centre. Friendly and helpful staff.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit thrown off upon arriving to the hotel. Security guard was standing in the doorway as it started to rain and didn't move despite seeing me coming. At no point should a guest have to walk around a staff member upon arrival with bags, then have to open the door on their own. Immediate terrible first impression. Staff upon check in were nice, got me settled in right away. Room was big, clean and spacious. Not much of a view as I faced another building, and was hoping for a brighter/ better view. Hotel was well kept, shower, tub, hallways were all very well maintained. If you have a chance, definitely get the breakfast, some good options before a day of sightseeing. I would consider coming back here, the location cannot be beat.
Stayed 4 nights in Aug 2024

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky but tastefully decorated
Stayed 2 nights in Sep 2024

8/10 Good

Zuoh Shian, Rancho Palos Verdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's centrally located and walkable to many of the tourist sites. Great cafe across from the hotel. Enjoyed our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Would recommend!
Brilliant hotel with a great location. Madrid isn't massive but you are at the heart of the city when you stay at this hotel. Near tourist locations but not so close that you can hear the streets from your room. Only downside was that Uber drivers did not know (or chose not to know) the exact location so we had to walk 3 minutes to the hotel when we arrived with our bags. Not the hotel's problem at all and can't fault them. The pool is small and cold though very refreshing when it's warm outside, we certainly made use of it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of central Madrid. Walking distance to all major tourist attractions, and a plethora of great restaurants in the area to chose from. Staff were knowledgeable and welcoming, and made sure our stay was enjoyable. The terrace room had a great view of the street below, with ample room to both entertain and relax in.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new property in the city center. Everything is modern and well done. The breakfast is really nice and very convenient so add that option. The bar service on the rooftop was slow as it seemed a bit disorganized up there. However, the rooftop is amazing so it was worth the wait.
Stayed 3 nights in Sep 2024

10/10 Excellent

William, West Orange

Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay. Nice people.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

RODOLPHE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service adn hotel. Very good breakfast as well
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It's smart, stylish and immaculate. It might be musically themed and situated in the middle of a noisy city but my room was silent - as well as being spacious and very comfortable. Staff are absolutely lovely well. Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel. Has a good pool and cool rooftop bar.
Stayed 2 nights in Aug 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024