Sercotel Madrid Aeropuerto

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sercotel Madrid Aeropuerto

Lobby
Seasonal outdoor pool
Property entrance
Terrace/patio
Classic Twin Room | Memory foam beds, minibar, in-room safe, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • El Capricho Park
    14 min walk
  • Juan Carlos I Park
    16 min walk
  • Plenilunio Shopping Mall
    5 min drive
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    6 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Room

  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Sercotel Madrid Aeropuerto

4-star Madrid hotel, connected to the convention center in Barajas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sercotel Madrid Aeropuerto features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Madrid hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Sercotel Madrid Aeropuerto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:30 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1101 reviews" "
Rating 8 - Good. 311 out of 1101 reviews" "
Rating 6 - Okay. 86 out of 1101 reviews" "
Rating 4 - Poor. 39 out of 1101 reviews" "
Rating 2 - Terrible. 33 out of 1101 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

majed, la mesa

Traveled with family and small children
Disliked: Amenities
We stayed at this hotel twice. The rooms are ok but the lack of staff to run the place well is very noticeable. Breakfast doesnā€™t start until 7 AM which makes it a bit tricky if you have an early flight. We kept asking for basic stuff because there was no staff looking after the Breakfast stationā€¦ Also, no food options until 6pm, they do not offer room service to the rooms, you need to go downstairs every-time to order food which is not convenient especially travelers with children that are on different time-zones! They actually got annoyed when we asked if they offered room service. Overall average place. Sadly, this will be our last time we visit.
Stayed 1 night in Aug 2024

8/10 Good

Tzvi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and safe
Stayed 1 night in Aug 2024

4/10 Poor

Martha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A very DIRTY hotel. The bed, the floor and the shower were dirty. No a friendly staff either.
Stayed 1 night in Aug 2024

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities
***
Stayed 1 night in Aug 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para descansar y estar cerca del aeropuerto. La comida del restaurante es pĆ©sima, entiendo que no es un lugar de placer pero aĆŗn asĆ­ deberĆ­an ofrecer mejores alimentos.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
We picked Serotel because it was close to the Madrid airport. The hotel staff were very friendly and helpful, room was clean, pleasant, and comfortable; airport shuttle was very convenient; and we even found a very good Trattoria nearby where we enjoyed an excellent dinner.
Stayed 1 night in Jul 2024

10/10 Excellent

gal, omer

Stayed 1 night in Jul 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel
This hotel is a great option if you have an early morning flight from Madrid, as we did. It's close to the airport, and there is a free airport shuttle, which saves time and money. The breakfast is not free, but it's at a reasonable price, and it's very good. The rooms are pretty utilitarian, but they are clean and fine for a night. There are a few restaurants that are within walking distance if you arrive in time for dinner. This was our second stay here, so you know it's a good option!
Stayed 1 night in Jul 2024

10/10 Excellent

Olga Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Felix

Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jul 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle information online was confusing when we arrived in Madrid. We ended up taking an Uber; however, the shuttle does run every 45 minutes. Two great restaurants just around the block in a friendly neighborhood full of families. Staff was very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive and friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

majed, la mesa

Stayed 1 night in Jul 2024

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The transfer left right on time and there were a few restaurants around the property.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lucrecia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to the airport
Great hotel to spend a day/night close to the airport. Shuttle service was great, staff very kind and helpful. Rooms are quite big and comfy. We wanted to use the pool but it was closed but still offer us to use a nearby one in another hotel
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
good hotel
Stayed 1 night in Jun 2024

8/10 Good

Dana, Easton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel by the airport
Stayed 1 night in Jul 2024

6/10 Okay

Inci

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is close to the airport and there is free shuttle. The room was clean and comfortable but the restaurant in the hotel was below average. Very expensive but not good quality food. We had dinner and breakfast there due to not having time and being tired but if you can eat somewhere else not at that restaurant.
Stayed 1 night in Jul 2024

6/10 Okay

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Clean, comfortable room, close to the airport.
Stayed 1 night in Jun 2024