Sercotel Madrid Aeropuerto

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sercotel Madrid Aeropuerto

Lobby
Property entrance
Seasonal outdoor pool
Classic Twin Room | Memory foam beds, minibar, in-room safe, blackout drapes
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • El Capricho Park
    ‪14 min walk‬
  • Juan Carlos I Park
    ‪16 min walk‬
  • Plenilunio Shopping Mall
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪6 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Room

  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Sercotel Madrid Aeropuerto

4-star Madrid hotel, connected to the convention center in Barajas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sercotel Madrid Aeropuerto features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Madrid hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Sercotel Madrid Aeropuerto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:30 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1005 reviews" "
Rating 8 - Good. 264 out of 1005 reviews" "
Rating 6 - Okay. 78 out of 1005 reviews" "
Rating 4 - Poor. 31 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel and 5 min from airport. Very convenient of you have a flight out there next day. Great breakfast service. Very convenient with shuttle airport. The only thing is it's not easy to get to with public transportation but that's a minor issue.
Stayed 1 night in Oct 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were extremely comfortable and luxurious.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, Bristol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, nice local restaurants and bars within walking distance, super close to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ran

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Bhupen, Hightstown

Traveled with partner
Surrounded by local apprtments and no were to go after you in
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convienient location to the airport and the metro to downtown. the shuttle service to the airport was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable hotel located near airport with free shuttle service. It made getting to the airport for our flight home very easy. Hotel restaurant was great as was staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrice, ROSEVILLE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. We needed a place close to the airport for our early morning flight.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The AC was turned off due to season we are not used to sleeping in this type of temperature other than that everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Daniella

Traveled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed a lovely night at Sercotel Madrid Aeropuerto. The ambiance was fancy, and the amenities were top-notch. The only issue was that the air conditioner took a while to be fixed, but the staff was responsive and accommodating. The shuttle service to the airport was very convenient. Overall, I had a great experience and would recommend it!
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

oka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby and staff were great. Staff was very nice letting us in early. The staff is the reason I give this hotel 2 stars. Very friendly. However, the room was gross. Dirty walls, sticky floors, towels just thrown everywhere in the bathroom. The room was loud, could hear everything on the floor, doors shutting, people talking.. Windows let the dogs bark all night. The restaurant has a small limited menu that is over priced for the value. The meals are not good at all, we had pizza and the burger and were not impressed. I would not stay here again for the price. Disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Stayed 1 night in Sep 2024

4/10 Poor

Taylor

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Airport
The front desk staff was extremely friendly and helpful. The lobby has been updated and the breakfast and coffee offerings were really good. The room itself was clean, but it was smaller than I was anticipating. We only stayed for one night, but with two kids and two adults (bunk beds + what felt like larger than a full but smaller than a queen bed) it would have been tough to stay longer than that. They also seem to limit how low you can put the air conditioning - about 72F/22C. To sleep, we like it a few degrees cooler and it was a little uncomfortable. The hotel offers a free shuttle to the airport which was on time and very helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Judy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
An airport hotel but we arrived at midnight to no food, no tea/coffee or other beverages. Mini bar had one bag of nuts & a can of olives. No restaurant open before our shuttle left in the morning. Staff good but no amenities available. Not his fault.
Stayed 1 night in Oct 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Shauna

Close to airport
Chosen for proximity to airport and shuttle bus. Staff was efficient, but not overly friendly. Restaurant has limited menu, but food was good. Room adjoined children’s playground and was noisy.
Stayed 1 night in Sep 2024

8/10 Good

Trini

Stayed 1 night in Sep 2024

6/10 Okay

ana, Auburn

Liked: Staff & service, property conditions & facilities
The receptionists was very friendly so that was the best part of my stay, room clean, spacious and comfy. The downside for me was options of food if you check in late , no even a vendor machine and the mini bar in room was no full stock
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a brief stay.
We stayed here one night prior to plane travel. Just to note that you have to call the hotel for the airport shuttle upon arrival at Barajas. The hotel is about a 15 minute drive from the airport but there can be heavy traffic. The hotel is modern and the room is comfortable and quiet. The pool is not heated. The little commercial area has some good restaurants. The metro is a short walk through a residential area.
Stayed 1 night in Sep 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Sep 2024