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Sercotel Madrid Aeropuerto

4.0 star property

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Photo gallery for Sercotel Madrid Aeropuerto

Relax by the pool surrounded by lush greenery and city views.
Welcome to Mercotel Madrid Aeropuerto, where a revolving door and potted plants greet you at the entrance.
Relax in style with comfortable seating and lush greenery.
Enjoy meals in this stylish dining area with a long table and comfortable seating.
Cozy living space with a prominent pendant light, comfortable seating area, and large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Plenilunio Shopping Mall
    ‪15 min walk‬
  • IFEMA
    ‪4 min drive‬
  • Real Madrid City
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Superior Room

Superior Room | Memory foam beds, minibar, in-room safe, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory foam beds, minibar, in-room safe, blackout drapes

Room (Familiar)

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room | Memory foam beds, minibar, in-room safe, blackout drapes

Classic Room

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Memory foam beds, minibar, in-room safe, blackout drapes

Classic Twin Room

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Sercotel Madrid Aeropuerto

4-star Madrid hotel, connected to the convention center in Barajas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sercotel Madrid Aeropuerto features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Madrid hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Sercotel Madrid Aeropuerto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Breakfast included was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathroom and bed. Glad the staff spoke English, great location and ride to the airport was very quick. Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Nice rooms. Way over priced. I stayed there because of a long layover. I stayed there because of the free shuttle to & from the airport. My flight into Milan was delayed and the shuttle wasn't available because of the late hour. Because of the high rate for the stay, they should have reimbursed me for the taxi ride.
Stayed 1 night in Apr 2025

6/10 Okay

Jussye, orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning did not cool at all. We spent one night only because we needed to catch a flight the next morning.
Stayed 1 night in Apr 2025

6/10 Okay

Toui

Traveled with group
Liked: Amenities
Noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good stop over after a long flight, clean, comfortable and 2 supermarkets within 5 min walk
Stayed 1 night in Apr 2025

8/10 Good

Fritz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Airport.

The hotel is clean, has a decent breakfast ( coffee available from 5am) and a quick shuttle ride to the airport.
Stayed 1 night in Apr 2025

6/10 Okay

Freddy

Traveled with group
Disliked: Amenities, property conditions & facilities
No working A/C. Was told it is only turned on in the summer, yet our room was 84 degrees. Slept with the window open, but that allowed light and the outdoor noise in. Hotel description says A/C.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
AC did not work - room was 28 degrees! The explanation I was given was that heating system still on. Heat turned off by front desk.Luckily windows could open ! The room was well appointed - nice linens / towels and robes - nice to have shampoo and soap containers labelled in easy to read size . The buffet breakfast was well done. We found a nice Italian pizza / pasta restaurant close to the hotel ! Staff friendly - good check in and out
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Gaurav

Traveled with family
Liked: Staff & service, amenities
Air conditioning cannot be changed and was fixed at certain temperature. It was too hot in the room.
Stayed 1 night in Apr 2025

8/10 Good

Pablo

Stayed 1 night in Mar 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Super clean an comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place next to the airport

This was an unexpected stay in Madrid due to airline error. The Sercotel was close to the airport, offered a shuttle, had a bar, restaurant, AMAZING shower and 4 pillows on a queen sized bed which is almost unheard of in Europe. David, at the front desk was very helpful, ensuring I could check in early, offered suggestions for transportation and food. I would stay here again for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New hotel, beautiful and comfortable. The staff is amazing! Nice, friendly and helpful. We anjoyed our time there.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as fine, except no coffee maker in the room. We had an early morning flight, and paying for breakfast made no sense. We just wanted a cup of coffee.
Stayed 1 night in Mar 2025

6/10 Okay

JAE SANG

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast but no coffee on the room

Good stay. Had to walk 500m to a cafe to get a coffee (none in The room or the hotel). Included breakfast was excellent.
Stayed 1 night in Mar 2025

8/10 Good

R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada especial
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, free shuttle to the airport that leaves every 45 minutes starting at 5am
Stayed 1 night in Mar 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, big bathroom
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Traveled with partner
Room bathroom wasn’t too clean. The hotel was ok and the restaurant service was very good. Airport shuttle was in time and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Micheal

Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean hotel and the room was very comfortable. We used the bar in the evening and the service was very good. We also used room service and this was very good as well. My only little issue was with breakfast. The cooked breakfast was not very nice. Cold and looked like it had been there since started serving. The rest of it was pretty good. Would definitely stay here again
Stayed 1 night in Mar 2025