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Occidental Castellana Norte

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Occidental Castellana Norte

Lobby
Room (O! Fitness Room) | Down comforters, minibar, in-room safe, desk
City view
Room (O! Fitness Room) | Down comforters, minibar, in-room safe, desk
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050
  • Azca Financial District
    4 min drive
  • Cuatro Torres Business Area
    4 min drive
  • Plaza de Castilla
    8 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    13 min drive

Room options

View all photos for Family Room (Superior)

Down comforters, minibar, in-room safe, desk

Family Room (Superior)

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (with extra bed)

Down comforters, minibar, in-room safe, desk

Superior Room (with extra bed)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (Superior)

Down comforters, minibar, in-room safe, desk

Family Room (Superior)

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (with extra bed)

Down comforters, minibar, in-room safe, desk

Superior Room (with extra bed)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (O! Fitness Room)

Down comforters, minibar, in-room safe, desk

Room (O! Fitness Room)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Down comforters, minibar, in-room safe, desk

Superior Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Exe Madrid Norte

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (784)
The price is $176
per night
$194 total
includes taxes & fees
Dec 12 - Dec 13
Exe Madrid Norte

About this property

Occidental Castellana Norte

4-star hotel in Hortaleza
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Occidental Castellana Norte offers 144 accommodations with minibars and safes. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2325 square feet (216 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an area shuttle within 50 meters is available to guests. Parking is available onsite for a surcharge.

Occidental Castellana Norte is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:30 AM.
Restaurante Neptuno - This restaurant serves breakfast and dinner.
Lobby Bar Cibeles - This lobby lounge serves light fare only. Open select days.
24-hour room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 m
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between August 01 and August 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid

Occidental Castellana Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 351 reviews" "
Rating 8 - Good. 144 out of 351 reviews" "
Rating 6 - Okay. 22 out of 351 reviews" "
Rating 4 - Poor. 6 out of 351 reviews" "
Rating 2 - Terrible. 2 out of 351 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a quiet part of the city.
It was very nice. In a quiet part of town.
Stayed 3 nights in Jun 2024

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Large room. Dining was very poor but staff very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, can’t wait to go back
Stayed 6 nights in May 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usefully positioned for office, inter-room noise
Great location for the office I was working. Room was nice and a good size, nice breakfast. Shower was not thermostatic and went hot/cold. I could hear noise from adjoining rooms.
Stayed 2 nights in Apr 2024

6/10 Okay

MARICELA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room temperature was at 18C degrees. a poster of the mandatory reduction on the temperature was posted in the elevators, we have stayed in other hotels in Madrid the last 3 months (2 other), never seen the guest have to suffer cold as in this place, is a misfortune, as the hotel was nice for our purpose we need it.
Stayed 3 nights in Mar 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service, amenities
Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.
Stayed 1 night in Mar 2024

8/10 Good

Luci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely staff. Rooms were basic but had what was needed for a weekend city break. The hotel was a way out. Cheaper option of €1.50 per trip was a 45 min bus trip into the city which was picked up right outside the hotel and dropped off round the corner. Uber was only 20 mins if that and was around €14. Quiet area with a few cafes and restaurants dotted around but you did need to go into the city further for more of an atmosphere. Only downfall was there wasn’t any water or tea/coffee making facilities in the room. Could have also benefited from having the mini bar fridge stocked. Ideal for us as we were first timers to Madrid and was nice to get away from the hustle and the bustle. Great value as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Naura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shivashankar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Judd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 8 nights in Feb 2024

8/10 Good

Juan

Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Sep 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place close enough to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Teresita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
AC wasn’t working even after fixed but requested different room & was granted. AM desk staff gentleman was accommodating & professional.
Stayed 3 nights in May 2023

6/10 Okay

Mike

Stayed 3 nights in Mar 2023

10/10 Excellent

Bianca

Would stay again!

8/10 Good

Francesco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was amazing

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel with a great bar/bar food
Very nice place to stay. A bit expensive but the rates in Madrid are so high that I guess it is in line with other hotels. The evening meal was great and superb value. Wonderful service from the barman there.
Stayed 2 nights in Oct 2022

8/10 Good

Lili

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good no hotel airport shuttle and AC was not working
Stayed 1 night in Jul 2022

10/10 Excellent

Evgueni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Jun 2022

10/10 Excellent

Gocho, Lake Ronkonkoma

Stayed 1 night in Jun 2022

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Decent
The A/C was not up to par, thankfully we only needed 2 nights. The ladies running the register were very nice and hospitable. Overall the experience was ok, although I would book elsewhere next time
Stayed 2 nights in Jun 2022

10/10 Excellent

Amanda

Stayed 1 night in Jun 2022

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing!! They were very helpful and provided options! The breakfast was delicious! Make sure you try out! Pedro assist us and was amazing!!
Stayed 1 night in Jun 2022