Hotel SB Express Madrid Norte

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel SB Express Madrid Norte

Lobby
Front of property
In-room safe, desk, blackout drapes, soundproofing
Reception
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
Paseo de Europa, 11, San Sebastian de los Reyes, Madrid, 28700
  • Zona Industrial Norte
    11 min walk
  • Micropolix
    12 min walk
  • Plaza Norte 2 Commercial Centre
    4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    15 min drive

Room options

Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room Single Use

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room Single Use

  • 226 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room Single Use

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel SB Express Madrid Norte

3-star San Sebastian de los Reyes hotel connected to a shopping center, close to Plaza Norte 2 Commercial Centre
A conference center, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel SB Express Madrid Norte offers 99 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel SB Express Madrid Norte features a library, multilingual staff, and a garden. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel SB Express Madrid Norte is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • Self parking on site (EUR 14 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 14 for adults and EUR 12 for children

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Handrails in stairways (39 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 12 for children
  • Self parking fee: EUR 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Nh San Sebastian Los Reyes
Nh San Sebastian Los Reyes Hotel
Nh San Sebastian Los Reyes Hotel San Sebastian de los Reyes
Nh San Sebastian Los Reyes San Sebastian de los Reyes

Hotel SB Express Madrid Norte Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 105 out of 280 reviews" "
Rating 8 - Good. 123 out of 280 reviews" "
Rating 6 - Okay. 37 out of 280 reviews" "
Rating 4 - Poor. 13 out of 280 reviews" "
Rating 2 - Terrible. 2 out of 280 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 2 nights in Apr 2024

6/10 Okay

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Mai Phuong

Disliked: Amenities
NA
Stayed 1 night in May 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good for the value.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

John

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Not great
Staff were great but the hotel is very tired paper coming off walls, mould in the shower, poor to non existent temperature controls and no bar on Friday evening.
Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel fue muy amable. La habitacion muy limpia y fue facil aparcar el coche. Todo muy bien.
Stayed 3 nights in Jan 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service
Solid hotel in North Madrid
Decent hotel, basic but clean and staff were friendly and helpful. Underground secure parking Not far to selection of bars / restaurants in Alcobendas
Stayed 1 night in Oct 2023

2/10 Terrible

Stephan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room , poor service with incompetent employees and no manager available. A/C not functioning well , TV not functioning well . Expedia, how can you rate this hotel 3stars ! Maybe you should do your job and proper evaluation Avoid this hotel at any cost !
Stayed 3 nights in Jun 2023

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location for us.
Hotel is great. Staff is very friendly. The air conditioning system was a big problem during our stay. Very hot in the rooms. We had to sleep with windows open to freshen the room. Beds are reasonably comfortable and room size is good.
Stayed 1 night in May 2023

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good.
Stayed 3 nights in Apr 2023

4/10 Poor

idania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cigarette smell in the room and the bad AC. I could not sleep the night that stayed in that room.
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star hotel price for a 4 star experience
Found this hotel after an internet search done at very short notice following a flight cancellation. All I can say is that ‘we got lucky’. The hotel is so clean, has a nice bar, friendly and professional staff and has many good but inexpensive restaurants nearby.
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Staff friendly but paying for an upgraded room and to have tea and coffee but milk was not included. The breakfast was also basic
Stayed 1 night in Sep 2022

8/10 Good

ttomo

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2022

10/10 Excellent

che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with 2 dogs!
Your staff were excellent especially the young nan from Barcelona that worked in the restaurant. Food was great too
Stayed 1 night in Sep 2021

4/10 Poor

Rômulo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place No cable so there were no Options to watch a movie or any sports. Only 10 Channels of Spanish tv I had no air conditioning the 1st night. I was moved into 2 additional rooms which also had no ac. The next morning it was fixed but they never moved me back into the superior size room I paid for. Nor did compensate me for the 1st night. Not a glass of wine bottle of water or anything
Stayed 3 nights in Jul 2021

8/10 Good

Sina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well managed Hotel. Friendly and helpful staff. Clean, comfortable and spacious room.
Stayed 2 nights in Jul 2021

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to stay in this hotel. Convenient and staff are friendly. Highly recommended.
Stayed 1 night in Feb 2020

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice place to stay. Friendly receptionist on arrival. Explained that parking was €10 but found parking on the street directly in front of hotel for free. Nice big room with fresh amenities in spacious bathroom. Free WiFi. My only criticism would be room was too hot and couldn't work out aircon, and from a personal perspective, parking fee.
Stayed 1 night in Dec 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in expensive Madrid
I booked this hotel as an affordable “airport” hotel. It didn’t work for that as it requires metro changes and metro supplements. However, the hotel represents good value in expensive Madrid. It’s clean, spacious, dry quiet and the wifi works well. It’s a good hotel if you want to stay in that area.
Stayed 2 nights in Sep 2019

10/10 Excellent

ANDRES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel, north of city center.
The hotel is in a suburban area, very close to the Style Outlet shopping mall. Ideal if you have a car because parking on the street was always available. The metro to go into Madrid is only a few blocks away (I would say about 3 blocks). Breakfast was excellent with good variety. Beds were confortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and great staff, breakfast has a large selection and variety of choices
Stayed 5 nights in Aug 2019