This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and concierge services are onsite.
INNSiDE by Meliá Madrid Gran Vía offers 117 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters. This Madrid hotel provides complimentary wireless Internet access.
Bathrooms include showers with rainfall showerheads, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers a fitness center, a rooftop terrace, and multilingual staff. A total renovation of this property was completed in March 2021.
INNSiDE by Meliá Madrid Gran Vía is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Open Living Lounge - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
A'Ollo Restaurant - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Rooftop Bar Le Tavernier - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Area shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
A'Ollo Restaurant
Open Living Lounge
Rooftop Bar Le Tavernier
Things to do
Gym
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
8 floors
Communal living room
Eco-friendly cleaning products used
Renovated entire property - March 2021
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
Free stocked minibar
Limited room service
More
Air conditioning
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
Pet fee: EUR 40 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Madrid Cibeles
Madrid Cibeles Hotel
Madrid TRYP Cibeles
TRYP Cibeles
TRYP Cibeles Hotel
TRYP Cibeles Hotel Madrid
TRYP Cibeles Madrid
TRYP Hotel Cibeles Madrid
TRYP Madrid Cibeles
TRYP Madrid Cibeles Hotel
Tryp Hotel Cibeles
Tryp Hotel Madrid
INNSiDE by Meliá Madrid Gran Vía Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 516 out of 682 reviews
10 - Excellent
516
Rating 8 - Good. 125 out of 682 reviews
8 - Good
125
Rating 6 - Okay. 21 out of 682 reviews
6 - Okay
21
Rating 4 - Poor. 10 out of 682 reviews
4 - Poor
10
Rating 2 - Terrible. 10 out of 682 reviews
2 - Terrible
10
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
dd
Mar 19, 2025
dd
Stayed 4 nights in Mar 2025
8/10 Good
Teresita
Traveled with family
Mar 12, 2025
Liked: Cleanliness, staff & service
We did early check in but the room was missing some amenities that was supposed to be in the room
This property is right on Gran Via and is in a great location. I stayed here for 2 nights as a solo female traveler and loved that there are dining options right at the hotel. There is a rooftop bar and restaurant and a 7th floor restaurant as well. I found this incredibly convenient. The rooftop is perfect for watching the sunset. The rooms were clean and had 2 subway stops close by.
Central location on Gran Vía. Big comfortable rooms. Amazing rooftop bar that had delicious cocktails. Added bonus in your room was plenty of free nonalcoholic beverages everyday. Restaurant was good too. Tried the grilled octopus which was delicious.
Stayed here for 5 nights during my trip to Madrid, hands down one of the nicest hotels, the room was extremely spacious (booked room with gran via view) and the overall decor of the hotel was classy. Relatively cheap considering the prices of hotels in and around gran via. Easy transport links, food and shopping was nearby and only 15 min walk to areas like retiro, Salamanca. Staff were very pleasant and I would highly recommend.
Rooms are large but the laminate floors everywhere make this hotel very noisy especially when clean staff are working. The room door are solid but all you hear constantly is slamming doors. Reception is on the 7th floor with the bar.
The staff, location and cleanliness were great. However the hotel doesn’t have air conditioning in the winter. Their system is either heating in the winter or AC in the summer. We had to open the windows which meant we couldn’t control the temperature and it was really noisy since our room was overlooking la gran via.