Hotel Regina

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Regina

Reception
Point of interest
Junior Suite (Alcalá) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Property entrance

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    3 min walk
  • Puerta del Sol
    4 min walk
  • Plaza de Santa Ana
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

Junior Suite (Alcalá)

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 538 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

Deluxe Room (Alcalá)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Penthouse, Hot Tub (Terrace)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room (Interior)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Superior Double Room (Aduana)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Standard Double Room (Interior)

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Penthouse, Hot Tub (Terrace)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room (Aduana)

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Terrace

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Single Room (Interior)

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Interior)

  • 377 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

About this property

Hotel Regina

4-star Madrid hotel, connected to a shopping center in Madrid Centro
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Regina offers 175 accommodations with minibars and safes. Memory foam beds feature down comforters. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Limo/town car service and wedding services can be provided. A total renovation of this property was completed in January 2020.

Hotel Regina is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Spa tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1879 out of 2192 reviews" "
Rating 8 - Good. 246 out of 2192 reviews" "
Rating 6 - Okay. 39 out of 2192 reviews" "
Rating 4 - Poor. 15 out of 2192 reviews" "
Rating 2 - Terrible. 13 out of 2192 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

EMRE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast and olives
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just 5 stars!!!!! Amazing
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Ralph, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Norma Ivelisse Davila, Newport News

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with great customer service. Rooms are beautiful and clean l. Breakfast buffet is amazing.
Stayed 9 nights in Aug 2024

10/10 Excellent

Guylaine, FORT LAUDERDALE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb. Friendly and helpful staff. Loved the roof top terrace. We would definitely return.
Stayed 4 nights in Jun 2024

10/10 Excellent

Manisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff !
Stayed 2 nights in Aug 2024

10/10 Excellent

wafaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, located in heart of Madrid
Stayed 3 nights in Jul 2024

10/10 Excellent

Joud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are professional
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen, Flushing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Staff was very friendly and helpful . Made vacation wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and close to everything in Madrid.
Stayed 15 nights in Jul 2024

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Short walk to Sol Metro. Hotel was great. Good bed, pillows... Nice big bath towels. Breakfast buffet was extensive... You could order an omelet. Only drawback was lack of drawers. There were 4 TINY drawers under the desk which you could fit maybe 4 or 5 pairs of socks....
Stayed 5 nights in Jul 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Jul 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel, the staff were amazing, rooms are very comfortable and decorated beautifully. They were equipped with everything anybody would need when they’re travelling. Highly recommend this hotel, it was an absolute pleasure to stay there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomas, Guaynabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. It’s very well located in the center of Madrid and the staff is as professional as you will ever see. Way better than that of many so-called 5-star hotels. The place is run as it should be. Kudos to management and to every employee at Hotel Regina.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karin L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in every way. Rooms large, quiet and great amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kestutis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel a very clean and near all transportations, i recommended
Stayed 3 nights in Jul 2024