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Hotel Regina

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Regina

Reception
Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar
Junior Suite (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar
Point of interest
Suite | Living area | Flat-screen TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪4 min walk‬
  • Plaza de Santa Ana
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Junior Suite (Alcalá)

9.8 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.6 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(25 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(62 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Double Room (Aduana)

Superior Double Room (Aduana) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Superior Double Room (Aduana)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(86 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

Double Room (Aduana) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Double Room (Aduana)

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Interior)

Single Room (Interior) | Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Single Room (Interior)

9.6 out of 10
Exceptional
(45 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Interior)

Hypo-allergenic bedding, down comforters, Select Comfort beds, minibar

Junior Suite (Interior)

9.8 out of 10
Exceptional
(19 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

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Exterior

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The price is $226
per night
$249 total
includes taxes & fees
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About this property

Hotel Regina

4-star Madrid hotel, connected to a shopping center in Madrid Centro
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Limo/town car service and wedding services can be provided. A total renovation of this property was completed in January 2020.

Hotel Regina is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Spa tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1813 out of 2110 reviews" "
Rating 8 - Good. 231 out of 2110 reviews" "
Rating 6 - Okay. 37 out of 2110 reviews" "
Rating 4 - Poor. 16 out of 2110 reviews" "
Rating 2 - Terrible. 13 out of 2110 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

bernardo flores

Liked: Amenities
Wonderfull
Stayed 3 nights in Oct 2024

10/10 Excellent

RAFAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Khalil

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mila

Stayed 2 nights in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
From the time we were greeted on arriving by taxi this was an excellent stay. We were upgraded to a room with a terrace. The bed was very comfortable. Breakfast was excellent. The only small problem was a low light in the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
I was staying in the northern part of the city before reserving a 5 day stay at Hotel Regina. Th staff was welcoming and anticipated every need. While I can speak Spanish, I appreciate that the staff was fluent in English when processing my payment. The room was immaculate and freshly renovated. The breakfast offered many choices to satisfy any palate. Many restaurants and night life are within a short walk, metro ride or taxi ride. Plaza del Sol and Plaza Mayor are close by for shopping, restaurants and entertainment. The Gran Vía is no more than a 10 minute walk , which is lined by many retail outlets and entertainment venues. Yo volveré en el futuro. Fue una excelente experiencia!
Stayed 5 nights in Oct 2024

2/10 Terrible

Fergus

Traveled with partner
Disliked: Staff & service, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Great location, great room and great amenities. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and customer service
The rooms were really clean and have high ceilings which is a plus. Their breakfast buffet was really good with a variety of foods to choose from. The hotel was close to almost all the attractions which makes it easy to walk around the city. I really enjoyed my stay with them their customer service was outstanding.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very friendly and accommodating. Excellent breakfast. Would definetly stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

guillermo

Liked: Staff & service, property conditions & facilities
Excellent hotel conveniently located
Stayed 1 night in Sep 2024

8/10 Good

Sandrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The keys for the room never worked. They need to fix that. Overall good, but not enough space to put our stuff in the room (drawers, tables). Everything at the breakfast was cold. Staff was friendly and helpful. Shower was pretty great. Bed not that comfy.
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mercedes Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay at this hotel. It was centrally located. Cabs were right in front of hotel. Area is safe, shopping mall and restaurants were walkable. What we really loved was that they had a wheelchair available for my mother to use since the airline damaged her own wheelchair. The staff at front desk/ lobby , housekeeping and breakfast area were all fantastic!! All of them were superb!! Thank you for a wonderful stay. I would recommend this hotel to my friends and family.
Stayed 10 nights in Sep 2024

6/10 Okay

Juli

Liked: Property conditions & facilities
-
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location near tourist sites, shopping and restaurants. The staff is competent and service oriented to their guests. This relates to desk staff porters and breakfast staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Walking distance from dining and attractions. Staff is amazing. Very attentative and helpful. I enjoyed my stay and felt welcomed.
Stayed 1 night in Sep 2024

10/10 Excellent

E Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. Traveling solo it was important to be in a location close to sites and shopping. The hotel staff was friendly and very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Ann K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to most things, close to metro also. Staff was quite attentive to every detail.
Stayed 3 nights in Sep 2024