Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Porch
2 bars/lounges, rooftop bar, lobby lounge
Reception
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪14 min walk‬
  • Plaza Mayor
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

Deluxe Room (Family)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (Family)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

Deluxe Room (Superior Twin)

  • 334 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Terrace (Superior King)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Presidential Suite Package

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Junior Suite, Terrace

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, City View (King)

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Terrace (King)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Superior King)

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (King)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Twin)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, City View (Superior King)

  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Hotel Riu Plaza España

4-star hotel in Madrid Centro
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Riu Plaza España features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 32292 square feet (3000 square meters) include conference space. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Riu Plaza España is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.9 miles (EUR 32.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (43 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3161 out of 4030 reviews
Rating 8 - Good. 546 out of 4030 reviews
Rating 6 - Okay. 180 out of 4030 reviews
Rating 4 - Poor. 67 out of 4030 reviews
Rating 2 - Terrible. 76 out of 4030 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ranjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mimi

Liked: Cleanliness, property conditions & facilities
Your reception staff was the BEST. Doorman,elevator man, especially the front desk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth coming back to.

We enjoyed the overall experience and had a great view from the room. The only minor draw back was that our room was located below the Club 360, and we heard some excessive noise (furniture dragging?) presumably when staff were opening or closing up. No cover for the club was nice but a VIP area would have been better, given the room cost. Staff was over-all very helpful, and it was nice to store our luggage before check-in, leaving us free to bounce around the city a little with the location perfect for easy sightseeing. Honorable mention to the breakfast buffet, we loved it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Monik

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

8/10 Good

Thomas Edward

Traveled with partner
Liked: Amenities
A/C was not turned on so the room was a little warm at times. Elevators were quite small so crowded at peak hours. The room only had one plug near the desk that was European specs. Sofa was uncomfortable and pillows kept sliding. Breakfast was excellent with many options. Front desk staff were excellent and helpful. Hotel was in a great central location and very close to several top attractions.
Stayed 10 nights in Apr 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Sky bar, breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best

Todo excelente y los desayunos
Stayed 1 night in Apr 2025

10/10 Excellent

Marine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
GreY
Stayed 5 nights in Feb 2025

10/10 Excellent

Luis

Everything was good except the cleaning stuff they never showed up
Stayed 2 nights in Apr 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Great breakfast, service, location. Two things is i wish there was a thicker blanket and check in could be sooner.
Stayed 4 nights in Apr 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 9 nights in Mar 2025

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

El hotel muy amplio, el servicio muy bueno
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious city centre hotel

Great location very close to the Real Pallacio. Very close to a metro station. Great roof top bar and tapas
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen, Barva

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, exc customer service and location.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel. Location is wonderful. We were very pleased with our stay and breakfast. I only have a suggestion: Please prepare the sofa bed before guests enter the room. Making a sofa bed is not convenient, especially after a long overseas trip.
Stayed 3 nights in Apr 2025

4/10 Poor

marisol

Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Irma

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great !!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lilong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay at RIU is fantastic!

We really enjoyed the stay at RIU hotel at Madrid. The staff are very friendly, the rooms are very clean, the breakfast is fantastic! We would stay in the hotel if we visit Madrid again.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfasts were fantastic.
Stayed 6 nights in Apr 2025