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Hotel Mercader

4.0 star property

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Photo gallery for Hotel Mercader

Interior entrance
Lobby lounge
Interior
Free minibar items, in-room safe, desk, blackout drapes
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
$88
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Calle Eje 2-7A, Poligono Alimentario Mercamadrid,18, Madrid, Madrid, 28053
  • The Magic Box
    ‪3 min drive‬
  • El Retiro Park
    ‪8 min drive‬
  • Plaza Mayor
    ‪10 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Single Room

Single Room | Free minibar items, in-room safe, desk, blackout drapes

Single Room

8.4 out of 10
Very good
(13 reviews)
  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Free minibar items, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

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About this property

Hotel Mercader

4-star hotel in Villa de Vallecas
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Mercader offers 124 accommodations with minibars (stocked with some free items) and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 775 square feet (72 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Mercader has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Mercader has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (775 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid

Hotel Mercader Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 253 out of 662 reviews
Rating 8 - Good. 275 out of 662 reviews
Rating 6 - Okay. 87 out of 662 reviews
Rating 4 - Poor. 29 out of 662 reviews
Rating 2 - Terrible. 18 out of 662 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barry

Liked: Cleanliness
On an industrial park. AC took 30 mins to kick in. Couldn’t cope with many people checking in at 3pm Still good VFM
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Far from the center. Good breafast.
Stayed 4 nights in May 2025

6/10 Okay

Eugenio

Liked: Cleanliness, property conditions & facilities, room comfort

Ok Nothing Great !

Good hotel for an overnight stay. Employees at reception need people and customer service training and skills. A smile goes a long way.. Hotel service 101. Very stringent on check out time .. even 15-30 min over . Very inflexible and not geared towards finding a solution..
Stayed 1 night in May 2025

4/10 Poor

Mary Ellen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No air conditioning available in late spring which was odd compared to other hotels in area(not advertised), hard to get in and out for Ubers, and location very inconvenient to Madrid. No dining options nearby other than restaurant on site(could not have anything here due to allergies), and very limited bathroom amenities compared to other stays in area
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandra, Boynton Beach

Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandra, Boynton Beach

Stayed 2 nights in Apr 2025

10/10 Excellent

gayle

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Vilma

Stayed 3 nights in Apr 2025

8/10 Good

No Limits

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un buen hotel con un buen servicio y excelente restaurante.
Stayed 2 nights in Apr 2025

6/10 Okay

Mashhoud

Clean and comfortable. Kind of remote location, Staff not so friendly. Overall happy with our choice.
Stayed 2 nights in Apr 2025

6/10 Okay

Gurpreet

Liked: Cleanliness
The hotel is cheap but in the middle of nowhere. Guy at reception wasn't very friendly. Dinning room staff were good. Room was clean but the tv was small.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The downside is that the place is far away from the center of Madrid, transportation is limited, other than that, a good place to stay.
Stayed 3 nights in Mar 2025

4/10 Poor

Kerry

Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Ok for the money

I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Stayed 6 nights in Jan 2025

8/10 Good

Rasa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Zoilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located in isolated area

The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonner, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I go there is amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Nedsky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

SYED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Don’t stay!

No body speaks English at all To reach hotel you have to pay tool which the hotel never mentioned.
Stayed 7 nights in Sep 2024

6/10 Okay

Mohommad

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Stayed 4 nights in Sep 2024

6/10 Okay

Bernard

Liked: Staff & service
The room should have two chairs and a small table so guests can sit in the room and have a private conversation
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin Aske

Stayed 2 nights in Jul 2024

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price but didn’t realise it was in the middle of food factories. Had to get taxis everywhere cost over €100.
Stayed 2 nights in Jul 2024