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Intelier Palacio de San Martín Hotel

4.0 star property
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Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Meeting facility
Interior
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
$149
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (with extra bed)

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room

9.4 out of 10
Exceptional
(77 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

8.8 out of 10
Excellent
(25 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View) | 1 bedroom, minibar, in-room safe, individually decorated

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(19 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Intelier Palacio de San Martín Hotel

4-star hotel in Madrid Centro
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room.
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Intelier Palacio de San Martín Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This boutique hotel also offers a terrace, tour/ticket assistance, and concierge services.

Intelier Palacio de San Martín Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Intelier Palacio de San Martín Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1015 reviews
Rating 8 - Good. 162 out of 1015 reviews
Rating 6 - Okay. 45 out of 1015 reviews
Rating 4 - Poor. 14 out of 1015 reviews
Rating 2 - Terrible. 13 out of 1015 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location and very friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
It was a perfect stay. Facilities, location and people were great
Stayed 4 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom were both large and lovely, and bed was extremely comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it!
Stayed 1 night in May 2025

10/10 Excellent

KAMELY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, walkable to most notable sites. The room service was really good.
Stayed 3 nights in May 2025

10/10 Excellent

Christina, Oakland

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming property and staff. It’s nice to find helpful and honest people still. We left our passports and money in the safe. Called and Rubin took care of it along with calling the train station to try and get us new tickets. ALL the staff (sorry I don’t remember all your names) are very accommodating and knowledgeable. Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Sagi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with an excellent staff 👍
Stayed 5 nights in May 2025

8/10 Good

Issy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing in every way…location, staff, breakfast, great bed so comfortable and quiet!
Stayed 1 night in May 2025

10/10 Excellent

Mark, St Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING location, quaint hotel, with very pretty features. We did stay on gran via a week earlier, and came back to go to palace and a few other places. This hotel is beautiful, has a sweet little restaurant and wonderful breakfast buffet. The bed was extremely comfortable, check in easy, and running out to numerous places to eat and fun sections of Madrid literally around the corner or up the street makes this hotel a no brainer. Would definitely stay here again. While it is off of gran via, you can be there in a few minutes walking as well as the temple, numerous squares, restaurants and shopping, so easy to walk back drop off packages and go back out!
Stayed 1 night in Apr 2025

10/10 Excellent

Charles, League City

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in great location

The hotel is on a quiet square just off the Gran Via. Convenient to three metro stops. Staff was very friendly, helpful and efficient. Our room was large and well appointed.
Stayed 4 nights in May 2025

10/10 Excellent

abdullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is ok except the breakfast
Stayed 4 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

This hotel is in a great location. We arrived at 10:00 AM and we were checked into our room; this was a great surprise since we were not expecting this. Our room was small and did not have a view, but to be fare, we had booked the least expensive room. The bed was comfortable and the bathroom was clean and spacious. The staff was friendly and very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Moureen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Stayed 2 nights in Apr 2025

10/10 Excellent

Nona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Taigang

Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Gran localización en la misma gran via a pasos del corte inglés .
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean, comfortable and very well equipped rooms!
Stayed 1 night in Apr 2025