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Hotel Emperador

4.0 star property

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Photo gallery for Hotel Emperador

Experience the classic European charm of Hotel Emperor, featuring a curved facade with balconies and large windows.
Classic design meets comfort in this stylish hotel room, featuring a plush seating area, elegant artwork, and a beautifully patterned carpet.
Relax by the rooftop pool, surrounded by a vibrant urban landscape.
Enjoy a spacious room with a large dining table, ornate door, and expansive window offering a view of the outdoors.
Relax on the outdoor terrace with tables, chairs, and a fire pit, taking in the city views and serene ambiance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
$192
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

Relax in a stylishly appointed room with a large bed, nightstand, and comfortable chair.

Standard Double or Twin Room

8.8 out of 10
Excellent
(145 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Relax in a spacious room with a large bed, modern chandelier, and a convenient desk area.

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Comfortable room with a neatly made bed, desk, and window with curtains.

Single Room (Interior)

8.2 out of 10
Very good
(19 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Classic design with a large bed, bedside tables, desk, and window with curtains.

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Relax in this stylish room with a large bed, desk, and balcony offering a city view.

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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The price was $374
The price is $203 total
includes taxes & fees
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About this property

Hotel Emperador

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Emperador features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in April 2020.

Hotel Emperador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1208 out of 1698 reviews
Rating 8 - Good. 347 out of 1698 reviews
Rating 6 - Okay. 93 out of 1698 reviews
Rating 4 - Poor. 26 out of 1698 reviews
Rating 2 - Terrible. 24 out of 1698 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

SHARBEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, por ubicación y servicios
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Miriam, Laredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 7 nights in Apr 2025

8/10 Good

Elizabeth Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - upscale with great location. Great security, very helpful staff. Breakfast buffet was very lovely as well as rooftop bar and restaurant. Downside was that it was noisy. They had a banquet in the hotel and we could hear percussive music that didn't stop until 12:30 am. Also there was a dangerous doorstop in our bathroom with sharp jagged edges.
Stayed 3 nights in May 2025

8/10 Good

MaryEllen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great rooftop bar
Stayed 3 nights in Apr 2025

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Emiliano Oscar

Stayed 2 nights in May 2025

10/10 Excellent

JONATHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service! Super convenient!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We were also here during the Madrid blackout and the staff were incredibly patient, accommodating, and helpful. Would highly recommend and would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ignacio, Cibolo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff and service. Loved the room and location in the center of the city. Easy walking to Plaza Mayor, Flamenco shows and so much more…we loved this place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heliberto

Stayed 4 nights in Apr 2025

10/10 Excellent

Awilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice people
Stayed 4 nights in Apr 2025

10/10 Excellent

Ireneusz, Freehold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city center. Walking distance to major attractions. Good breakfast and friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ALONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

LUIS ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except they don't have an emergency plan for when they don't have power.
Stayed 3 nights in Apr 2025

2/10 Terrible

Brendan

Disliked: Staff & service
I would have liked this hotel if it wasn’t for the extremely rude Porter who started shouting at me for no reason claiming that I had been to pick up my luggage four times when it was completely not true. I went to complain to the reception to tell him off, and they did not do much I do not expect this treatment at a four-star hotel I don’t come to be insulted.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great hotel

Location is brilliant, the hotel is truly exceptional, the rooftop is also a plus with amazing views
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamalini, Nunawading

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, metro station a few minutes walk away. Helpful staff. Room was spacious. Overall a very comfortable and pleasant stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zandra

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, friendly staff and good cleaning and condition of the installation If you have a car the parking is imposible and very Noisy but excellent place
Stayed 3 nights in Apr 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looks good inside and is located on gran via where stores like Lacoste, Uniqlo, and others exists. Some close dining options available. It has Santo Domingo metro few steps away.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 10 nights in Apr 2025

10/10 Excellent

Seong Eun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All goods
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect base for a Madrid trip

Well located and a touch of luxury- perfect in every way.
Stayed 5 nights in Apr 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025