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Hotel Emperador

4.0 star property
VIP Access

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Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Lobby lounge
Bar (on property)
Outdoor pool, sun loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
$219
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(146 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(20 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Emperador

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Emperador features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in April 2020.

Hotel Emperador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1230 out of 1736 reviews
Rating 8 - Good. 360 out of 1736 reviews
Rating 6 - Okay. 94 out of 1736 reviews
Rating 4 - Poor. 26 out of 1736 reviews
Rating 2 - Terrible. 26 out of 1736 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brenda, Vega Baja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs softwr beds and a biger 3rd bed
Stayed 1 night in Jun 2025

10/10 Excellent

Bhavana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location of the property is perfect, it has a very nice interior and great rooftop bar. You have metro, bus stop just in front of the hotel. Royal palace is just 10 min walk. There is a 001 bus stop which takes you to most attractions at free of charge.
Stayed 4 nights in May 2025

10/10 Excellent

Edward Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. Great location. Great service. Very very nice room. Amazing restaurant and pool.
Stayed 6 nights in May 2025

8/10 Good

ED

Stayed 1 night in May 2025

10/10 Excellent

Cristina, HENDERSON

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service. 10 feer from Metro station. My third time staying here.
Stayed 3 nights in May 2025

10/10 Excellent

ANDRES B DEL

Stayed 1 night in May 2025

10/10 Excellent

Eduardo, miami

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a great location everything was good except one day that I decided to go to the rooftop(that is very nice)but never received service on my table and I left the place without eating or drinking.The place wasn’t full at all they just bad at service unlike any other place in Spain.
Stayed 5 nights in May 2025

10/10 Excellent

Bert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. Excellent staff, front desk, housekeeping, concierge. Everyone was very pleasant and accommodating. Clean moderate sized room. Comfortable bed, good shower water pressure, ac working perfectly.
Stayed 5 nights in May 2025

8/10 Good

Sherri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean and quiet. Friendly and accomodating staff. Good breakfast selection. Pool area looked beautiful but we didnt get to use it as it was freezing the first day and we went at 9 pm a few days later and it was closed.
Stayed 3 nights in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in May 2025

10/10 Excellent

Scotney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Darryl, Austin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A classy hotel with old world charm.
Stayed 3 nights in May 2025

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo resultó perfecto hicimos la reserva con 8 meses de anticipación, al llegar todo fluyó correctamente, el servicio y su staff son geniales
Stayed 6 nights in May 2025

10/10 Excellent

Luis A

Stayed 3 nights in May 2025

10/10 Excellent

Neil

Stayed 1 night in May 2025

10/10 Excellent

Linda

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was great and good location.
Stayed 3 nights in May 2025

10/10 Excellent

yaniel rodriguez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean
Stayed 3 nights in May 2025

8/10 Good

Connor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very friendly staff , the rooftop bar was very nice
Stayed 3 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

Annoyed with air conditioner

Great location, clean rooms. Air conditioner was sporadic and would not turn on without a lot of finagling.
Stayed 2 nights in May 2025

10/10 Excellent

Eugenio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El Hotel El Emperador es muy bonito y respeta la arquitectura. Lo mantienen muy limpio tanto el exterior e interior Los precios de Bar hay que pagarlo,se lo merece,la vista en el Rooftop es espectacular.
Stayed 1 night in May 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 2 nights in May 2025

8/10 Good

William, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good quality rooms and reasonable price. The breakfast buffet offered a wide selection but did not change over the week we were there. We enjoyed it but would have appreciated a bit of variety. The only disappointment with rooms was the poor sound-proofing. Conversation and noise from nearby rooms and the hallway were disappointing. Overall, a good hotel and I would recommend it!
Stayed 6 nights in May 2025

10/10 Excellent

ANTHONY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 4 nights in May 2025

10/10 Excellent

Rosy, Granite Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025