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Hotel Emperador

4.0 star property

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Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Bar (on property)
Bar (on property)
Outdoor pool, sun loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Front of property

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$433 nightly
The price is $433 total
includes taxes & fees
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About this property

Hotel Emperador

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Emperador features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in April 2020.

Hotel Emperador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1166 out of 1644 reviews
Rating 8 - Good. 336 out of 1644 reviews
Rating 6 - Okay. 94 out of 1644 reviews
Rating 4 - Poor. 24 out of 1644 reviews
Rating 2 - Terrible. 24 out of 1644 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Dunia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Gavin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location with easy walks to many attractions. The only downside was the road noise in our room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed six nights. Great location to Gran Via and subway station right out front. Taxis always available. Walked everywhere. Plenty of shops and restaurants all around. Clean hotel- we had two rooms, both great condition and clean. Housekeeping daily was excellent. Breakfast was great and plenty offered in options. Staff was always helpful and friendly. Loved the lobby bar area for snacks and drinks- people watching was relaxing. Felt bery safe at all times. Upstairs bar/dinner was marginal at best. Wouldn’t recommend much there. Will definitely stay herein future visits to Madrid.
Stayed 6 nights in Feb 2025

8/10 Good

manolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Alen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION.FRIENDLY STAFF
Stayed 1 night in Feb 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2025

8/10 Good

Miae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to this hotel. Excellent except sink drainage is not good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

ROY FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities
Property was right at the heart of Gran Via. Easy accessible to metros and pubic transport and very close, walkable distance to all major tourists attractions.
Stayed 4 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Alen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Alen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and excellent staff
Stayed 1 night in Feb 2025

8/10 Good

Luz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was so close to many places 2 visit
Stayed 2 nights in Feb 2025

8/10 Good

Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location. Just a bit noisy, maybe the wall is too thin? Other than that, a nice stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

Reinaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location, buen desayuno y me sentí seguro todo el tiempo, se escucha las personas hablando en los otros cuartos pero no es gran cosa
Stayed 7 nights in Feb 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I tremendously enjoyed our stay. The staff were very accommodating. and professional. They made us feel very welcomed. Our room was beautiful and felt like we stepped back into Old Europe but with lots of modern amenities and touches. The best part is that we were right in the heart of Gran Via! We won't stay anywhere else when we are Madrid. Truly an amazing experience!
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
El mejor hotel y service en Madrid
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an excellent location! It was very clean with a helpful staff. I would recommend staying here to anyone. Be sure to check out the rooftop bar and restaurant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, felt like a 4* hotel. Great location to the central attractions and to the metro and shopping! We had a great stay here
Stayed 2 nights in Feb 2025

8/10 Good

Armen, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

8/10 Good

Mateusz

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025