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Hotel Emperador

4.0 star property

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Photo gallery for Hotel Emperador

Exterior
Outdoor pool, sun loungers, lifeguards on site
Outdoor dining
Outdoor pool, sun loungers, lifeguards on site
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Lope de Vega Theatre
    ‪1 min walk‬
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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  • Restaurant
  • Gym
4.7 out of 5, Exceptional, (3866)
The price is $211
per night
$232 total
includes taxes & fees
Mar 5 - Mar 6
Hotel Riu Plaza España

About this property

Hotel Emperador

4-star hotel in Madrid Centro
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Emperador features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in April 2020.

Hotel Emperador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1046 out of 1484 reviews
Rating 8 - Good. 306 out of 1484 reviews
Rating 6 - Okay. 85 out of 1484 reviews
Rating 4 - Poor. 23 out of 1484 reviews
Rating 2 - Terrible. 24 out of 1484 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

YUN FUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Victoria

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is old but room was renovated. Bedroom is very good. Shower stall in bathroom is tight. I am 5’2” with a small frame and I still found the shower area small. Room is non-smoking, but smelled like cigarette when we checked in. Hotel is on Grand Via which is a very busy street with lots of tourists and shoppers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

curtis

Liked: Amenities
Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed every moment.
Bathroom is important and it has been always super clean, as the moquette in the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff. Doina who cleaned our room was very friendly and efficient. Great location close to everything. A small issue with noise traveling between rooms. Overall excellent stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the top terrace a nice place to meet and share with family and friends. Staff in the terrace A , specially Barbara. Very nice place.
Stayed 2 nights in Nov 2024

8/10 Good

Jakub

Liked: Cleanliness, staff & service, amenities
Nice and comfortable hotel, if you like to be in the central spot. Downsides include noisy and a bit dirty surroundings. Hotel is undergoing upgrade, if you get a worn-out room, ask for a different one. This worked for me perfectly and got clean, fresh room that was just perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Daile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, excellent services
Stayed 2 nights in Nov 2024

10/10 Excellent

Honglan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. cleanness, good breakfast
Stayed 2 nights in Oct 2024

8/10 Good

william

Accessible to everything, as what they say “ gran via is the broadway of madrid
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose, Weston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2024

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

alex

Stayed 6 nights in Nov 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and good service.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right in the heart of Madrid where you can walk to some major attractions; however, since it’s an older hotel the walls are thin and you hear everything from doors closing, to people talk next door, etc…
Stayed 4 nights in Nov 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded to a suite due to my Platinum status with Expedia and had a wonderful stay !
Stayed 2 nights in Nov 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with exceptional views of the Royal Palace and the Almudena Cathedral.
Stayed 1 night in Nov 2024

10/10 Excellent

SHIFENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and walkable to most of the tour attractions..
Stayed 2 nights in Nov 2024

10/10 Excellent

Sasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the facilities, The roof top and the location.
Stayed 1 night in Oct 2024

4/10 Poor

Caitlin

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location, not the most comfortable
The property itself is very nice, staff are friendly and accommodating, location is great, and the rooftop is scenic. However, the room was very outdated, wasn't the cleanest (found multiple black hairs in our bedding and bathroom), and the biggest issue for us was the bed was uncomfortable. Overall, I would stay in this area again but not at this particular hotel.
Stayed 4 nights in Nov 2024