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Hotel Cortezo

3.0 star property

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Photo gallery for Hotel Cortezo

Front of property
Lobby
Sundeck
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Doctor Cortezo, 3, Madrid, Madrid, 28012
  • Plaza Mayor
    ‪5 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, free WiFi

Basic Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Minibar, in-room safe, desk, free WiFi

Junior Suite, 1 Double Bed

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Double Room Single Use

  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, free WiFi

Standard Triple Room, 3 Twin Beds

  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Cortezo

3-star hotel in Madrid Centro
A rooftop terrace, a coffee shop/cafe, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and laundry facilities.
Hotel Cortezo offers 92 accommodations with minibars and safes. 26-inch LCD televisions come with digital channels.

Bathrooms include showers and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3-star property. This Madrid hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hotel Cortezo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Languages

English, French, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1958
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Covered valet parking fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cortezo
Cortezo Madrid
Hotel Cortezo
Hotel Cortezo Madrid
Medium Cortezo Hotel
Medium Cortezo Madrid
Hotel Cortezo Hotel
Hotel Cortezo Madrid
Hotel Cortezo Hotel Madrid

Hotel Cortezo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 447 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location!

Excellent hotel, great service and location. Very good included breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mick, Nottingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area to get around. Gluten free breakfast items available. Had junior suite which had balcony, which was an unexpected bonus for a bit of December afternoon sunshine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Idalys

Stayed 3 nights in Oct 2024

8/10 Good

Gonzalo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located, have parking and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Zach, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower is strange setting.
Stayed 5 nights in Oct 2024

8/10 Good

Artyom

Traveled with family
Liked: Cleanliness, staff & service, amenities
4⭐️
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Area was noisy. Hotel very basic. Few amenities and bathroom tiny without counter space. No drawers and small closet. Breakfast was buffet only. Pretty good location and get good walking shoes. Madrid is a maize and sea of people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

2/10 Terrible

Lucia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on their website and booking platforms (I booked through Hotels.com) are misleading compared to the actual condition of the rooms. As others have pointed out, the front desk staff is far from welcoming. There was concerning mold in the shower, and the vents were filthy. The Wi-Fi in the rooms was unreliable, forcing us to use our own data. The manager dismissed our concerns, claiming they reached out to offer a room change—which never happened. They ignored our emails about the false advertising and hygiene issues and only offered a 10% discount on our next stay. Honestly, when am I ever coming back to Madrid from Canada? What a joke. Hotels.com is also failing to address the false advertising, but I will continue to pursue both the hotel and them until we are properly compensated.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service
Stayed 11 nights in Aug 2024

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, very close to Mercado de San Miguel, Santa Ana and Plaza Mayor. The staff was very attentive and gentle, giving me all the information regarding the best way of exploring the city on foot. The bathroom was too small, but it could be solved by add a shower instead of a bath.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean and spacious room. Buffet was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but noisy

Nice room, remodeled bathroom, high ceilings … staff friendly and competent… noise from other guests was a problem, need carpets, devices to soften door slams, and general soundproofing
Stayed 3 nights in Jul 2024

4/10 Poor

Ghamielle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls are too thin . They are renovation and it was so loud
Stayed 4 nights in Jul 2024

8/10 Good

Xia

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Tonatiuh

Stayed 2 nights in Jun 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with great location
Stayed 2 nights in Jun 2024

8/10 Good

Gowri

Stayed 1 night in Jun 2024