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Hostal El Pilar

2.0 star property

Choose dates to view prices

Photo gallery for Hostal El Pilar

Front of property
Terrace/patio
Reception
Double Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes
Shower, free toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de las Carretas, 13, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪1 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Single Room, Private Bathroom

  • 75 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, Private Bathroom

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Double Room, Private Bathroom

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room, Private Bathroom

  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Property entrance

Hostal Castilla II - Puerta del Sol

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very Good, (804)
$155 nightly
The price is $155 total
includes taxes & fees
Hostal Castilla II - Puerta del Sol

About this property

Hostal El Pilar

Hostal in Madrid Centro
Along with concierge services, this smoke-free hostal has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Hostal El Pilar offers 38 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Hostal El Pilar features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Madrid hostal also offers concierge services, laundry facilities, and a front-desk safe.

Hostal El Pilar is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid

Hostal El Pilar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 239 out of 580 reviews
Rating 8 - Good. 200 out of 580 reviews
Rating 6 - Okay. 85 out of 580 reviews
Rating 4 - Poor. 35 out of 580 reviews
Rating 2 - Terrible. 21 out of 580 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendell, Yonkers

Stayed 3 nights in Feb 2025

10/10 Excellent

Osmani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a great location, the staff is amazing and the bedroom are ok for the price.
Stayed 1 night in Jan 2025

4/10 Poor

Jorge, Tampa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms (at least for 3 people) are extremely small, with almost no room for 3 people's luggage, the bathrooms are extremely small and nothing like the photos posted on Expedia. If you have a rental car, I recommend careful coordination for parking. We didn't get one, nor did we get the hotel to help us with the issue of our car's license plate when driving through the center of Madrid, which has limitations and many hotels put it in the city system to exempt payment of the pollution tax. This hostel doesn't help with this issue either.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vivian I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Angel A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! It's easy to find something to eat! Walkable!
Stayed 1 night in Dec 2024

6/10 Okay

Chona

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Loved the location
Stayed 2 nights in Nov 2024

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 1 night in Dec 2024

8/10 Good

Darko

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The place is in good location, they don't have ironing for clothes, you must to leave the key on the reception.
Stayed 3 nights in Oct 2024

8/10 Good

Kelly

Stayed 2 nights in Oct 2024

8/10 Good

Adolfo, Redondo Beach

Liked: Cleanliness, staff & service
The property is a few steps away from Puerta del Sol, close to many of Madrid’s main attractions within walking distance, same as Sol’s Metro station. We stayed in two different rooms, they were quite small but clean and confortable. Since it’s in front of a busy street with bars and restaurants, it was a bit noisy to the point we woke up in the middle of the night once.
Stayed 3 nights in Nov 2024

10/10 Excellent

Regla C

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion , zona muy muy animada !!
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was exactly as advertised. Area around hotel can be noisy, but I knew that in advance, so no surprise. Clean. Staff was friendly, courteous and professional.
Stayed 3 nights in Oct 2024

8/10 Good

Christian

Stayed 4 nights in Oct 2024

4/10 Poor

Svetlana, Bridgeville

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostal is located in old building with horrible odor inside. No ventilation , air conditioner does not work. We got the smallest room possible instead of double room for which we paid $195 for the first night. Concierge promised to give us another room next day, we stayed in that room for 4 days but never been moved to a room we paid for. The bed, pillow and bedding is in poor condition, one small chair. There is no breakfast, no iron, no hair dryer, no minim fridge, not even a lobby to sit in to do some work or have a coffee and meet up) plain just a bed and a bathroom that’s it. The electric outlet gives yellow sparkles when plugged or when the light needs to turn on/off. Overall unpleasant experience. The staff is not that friendly or compassionate. We wouldn’t stay there again. And I won’t recommend to stay there. it’s convenient as a location but not if you have a car. There are many different hostels around- give a try but do not fall for Hostal El Pilar
Stayed 4 nights in Oct 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

10/10 Excellent

ROY, SAN JOSE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally kind and helpful. Very convenient location . Safe and clean
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice location

Nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect site
Stayed 7 nights in Oct 2024

10/10 Excellent

ROY, SAN JOSE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente y el personal de lo mejor . Muy recomendado .
Stayed 6 nights in Oct 2024

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, room comfort

Superb Staff.

Excellent friendly staff good WiFi great location .
Stayed 6 nights in Sep 2024

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location; small room but very CLEAN. Great value.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Central Location.
Stayed 4 nights in Sep 2024