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Hostal Castilla II - Puerta del Sol

2.0 star property

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Photo gallery for Hostal Castilla II - Puerta del Sol

Property entrance
Double Room, 2 Twin Beds | 1 bedroom, Egyptian cotton sheets, in-room safe, individually furnished
Property entrance
Property entrance
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle del Marques Viudo de Pontejos, 2, Madrid, Madrid, 28012
  • Plaza Mayor
    ‪3 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Triple Room

Triple Room | 1 bedroom, Egyptian cotton sheets, in-room safe, individually furnished

Triple Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, Egyptian cotton sheets, in-room safe, individually furnished

Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

1 bedroom, Egyptian cotton sheets, in-room safe, individually furnished

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, Egyptian cotton sheets, in-room safe, individually furnished

Family Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | 1 bedroom, Egyptian cotton sheets, in-room safe, individually furnished

Double Room, 2 Twin Beds

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, in-room safe, individually furnished

Double Room, 1 Double Bed

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

CC Opera Suites

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very Good, (80)
$252 nightly
The price is $252 total
includes taxes & fees
CC Opera Suites

About this property

Hostal Castilla II - Puerta del Sol

Hostal in Madrid Centro
Along with concierge services, this smoke-free hostal has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Hostal Castilla II - Puerta del Sol offers 23 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets. 22-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Hostal Castilla II - Puerta del Sol features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Madrid hostal also offers concierge services, express check-in, and express check-out. Guests can use the health club at a partner property.

Hostal Castilla II - Puerta del Sol is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.

Languages

English, Italian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: EUR 9 for adults and EUR 9 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Elevator

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 28 per day (1640 ft away)
  • Rollaway bed fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hostal Castilla II
Hostal Castilla II Hostel
Hostal Castilla II Hostel Madrid
Hostal Castilla II Madrid
Hostal Castilla Ii Hotel Madrid
Castilla II Madrid
Castilla II

Hostal Castilla II - Puerta del Sol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 357 out of 805 reviews
Rating 8 - Good. 269 out of 805 reviews
Rating 6 - Okay. 106 out of 805 reviews
Rating 4 - Poor. 37 out of 805 reviews
Rating 2 - Terrible. 36 out of 805 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect for a solo stay, spacious and easily accessible to all the sights in Madrid. Plenty of shops and food places around and the area felt safe even at night. Staff were friendly and very accommodating, and cleanliness was great. Would stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities
More pillows would be nice
Stayed 4 nights in Feb 2025

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located near Sol and Plaza Mejor. Completely satisfactory at a bargain price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Tourist Place

This place is central to everything. Only 1 block from the main SOL metro station and 1 block from Plaza Major. I liked it so much I booked it for another trip next week already!
Stayed 6 nights in Feb 2025

8/10 Good

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Feb 2025

8/10 Good

Hilal

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, very basic but it does the job. Close to everything. Attentive staff was a big plus. Would recommend.
Stayed 2 nights in Feb 2025

6/10 Okay

wendy

Traveled with family
Disliked: Staff & service, amenities
The man is not kind and unpatience. Women front desk are ok
Stayed 3 nights in Jan 2025

10/10 Excellent

Reyes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jorge, Tampa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms (at least for 3 people) are extremely small, with almost no room for 3 people's luggage, the bathrooms are extremely small and nothing like the photos posted on Expedia. If you have a rental car, I recommend careful coordination for parking. We didn't get one, nor did we get the hotel to help us with the issue of our car's license plate when driving through the center of Madrid, which has limitations and many hotels put it in the city system to exempt payment of the pollution tax. This hostel doesn't help with this issue either.

6/10 Okay

Luis, Huntington Beach

Liked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Maria Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and close to everything of interest in the center of Madrid. Lots of restaurants, bars and shopping places.
Stayed 4 nights in Jan 2025

2/10 Terrible

priyan

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Diego

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Nov 2024

8/10 Good

diego

Stayed 3 nights in Oct 2024

6/10 Okay

Matt

Stayed 2 nights in Oct 2024

10/10 Excellent

Valeska, Montebello

Stayed 2 nights in Oct 2024

10/10 Excellent

Harold

Stayed 5 nights in Oct 2024

2/10 Terrible

Chabeli

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent three-night stay in this apartment was a complete disaster. The most immediate issue was the state of the towels. Despite repeated promises from the management to replace them, the towels remained musty and unhygienic throughout my stay. This basic level of cleanliness was simply unacceptable. The couch, intended for relaxation, was incredibly hard and uncomfortable, making it difficult to unwind after a long day. The check-in process was complicated and frustrating. Navigating through a hallway infested with rats was a truly horrifying experience. The room itself was disappointingly small, offering little space to move around. The bathroom, in particular, was cramped, dirty, and wholly inadequate. I would strongly advise anyone considering this property to reconsider and seek alternative accommodations.
Stayed 3 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho que está en el centro de Madrid, tiene balcón , la habitación era amplia , closets grandes y excelente servicio de habitaciones
Stayed 5 nights in Oct 2024

8/10 Good

William E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid Room

My stay was very good, check in and check out very convenience and room was clean and met expectations. The only comments was bed was short for 6'5" person and the bathroom cabinet door was broken as well as tissue fixture. Other than those items, was a good experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, clean, safe, good location

My stay was just for two nights so I could catch my flight back to the US. The Hostal Castilla II was perfect for that. It was clean, quiet, and easy to locate. The staff was very friendly and helpful. I would stay here again even if it was to visit Madrid as a vacation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A walking distance to Plaza Mayor . Plaza del sol. Gran via and all shopping areas. Safe area.
Stayed 2 nights in Oct 2024

8/10 Good

Cesar

Traveled with partner
Liked: Cleanliness, staff & service
We really enjoyed this location near the Plaza Mayor with so many dining and tourist activities available nearby. The building was originally an old fire house and has a bunch of different sized rooms. Our room had a double bed a small balcony/window and a small bathroom with shower. The shower and hot water all worked great. The room was cleaned each day and they had a hot water pot with some instant coffee and tea in each room. Great price for a small, clean room in a very expensive area of Madrid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was noise from bar patrons who hung out on benches below the property on the weekend.
Stayed 6 nights in Oct 2024