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Hard Rock Hotel Madrid

4.5 star property
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Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe
Daily buffet breakfast (EUR 24 per person)
1 bedroom, down comforters, minibar, in-room safe
Property entrance
Rock Star Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
$256
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Puerta del Sol
    ‪16 min walk‬
  • Gran Via
    ‪18 min walk‬
  • Plaza Mayor
    ‪19 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(147 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down comforters, minibar, in-room safe

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | 1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(54 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room (Family)

9.0 out of 10
Wonderful
(8 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | 1 bedroom, down comforters, minibar, in-room safe

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Room with Garden View

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Classic King Room

1 bedroom, down comforters, minibar, in-room safe

Classic King Room

  • Sleeps 2

View all photos for Gold Suite with Terrace

1 bedroom, down comforters, minibar, in-room safe

Gold Suite with Terrace

  • Sleeps 2

View all photos for Rock Star Suite

1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

  • Sleeps 2

View all photos for Superior King Room With City View

1 bedroom, down comforters, minibar, in-room safe

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

1 bedroom, down comforters, minibar, in-room safe

Family Deluxe

  • Sleeps 3

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About this property

Hard Rock Hotel Madrid

4.5-star Madrid hotel, connected to a rail/subway station in Arganzuela
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hard Rock Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands.

Hard Rock Hotel Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 10:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1625 out of 2187 reviews
Rating 8 - Good. 384 out of 2187 reviews
Rating 6 - Okay. 114 out of 2187 reviews
Rating 4 - Poor. 43 out of 2187 reviews
Rating 2 - Terrible. 21 out of 2187 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oleksandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Grako, hartsdale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good city hotel
Stayed 3 nights in May 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Hard Rock Madrid. We stayed for 3 nights and found it was close enough to the main strip to be convenient. It’s just over the road from the Reina Sofia gallery, Retiro Park and the metro stop (Estación de Arte). Some reviews said the area immediately around isn’t great but we thought it was fine, it didn’t seem sketchy. The hotel itself had nice little touches like USB ports by the bed to charge our phones, cool art, decent hairdryer and shower etc. In our room the toilet, walk in shower and sink were all in separate spaces which was helpful. The pool area was fab, nice sun loungers and bar. It seemed a bit of a rarity in the city centre. There is a gym too although I’m not sure if it was open. We used the roof top bar on the last night which was a bit pricey but nice. Would definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Great atmosphere with all the memorabilia in the halls and lobby. Food in restaurant and breakfast was good too.
Stayed 6 nights in May 2025

10/10 Excellent

Ensha

Liked: Cleanliness, amenities, property conditions & facilities
Aurora at front desk checked us in she was very polite and friendly! The hotel was in a good location for commute and had fun events. We enjoyed our stay here. The food was average though and felt the restaurant staff not everyone speaks English, so had a little trouble there but they were all still polite and happy to help.
Stayed 3 nights in May 2025

10/10 Excellent

BRIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Traveled with group
Excellent service
Stayed 3 nights in May 2025

10/10 Excellent

tsz chung, MA ON SHAN, HONG KONG

Stayed 3 nights in May 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay was very comfortable and rooms extremely quiet. Only comment was the roof bar was taken over by a private party and only reluctantly were hotel guests allowed to enter and have a drink. Breakfast buffet is overpriced. So went out for a nice breakfast nearby for 1/4 of the price.
Stayed 1 night in May 2025

10/10 Excellent

Dion, Brisbane City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel in Madrid
Stayed 5 nights in May 2025

4/10 Poor

Joe, Winter Garden

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Decent hotel but too far from anything.
Stayed 3 nights in May 2025

10/10 Excellent

JON

Stayed 4 nights in May 2025

10/10 Excellent

Faruquz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Great location
Stayed 4 nights in May 2025

8/10 Good

Jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 5 nights in May 2025

6/10 Okay

Harshil

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in May 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is fairly well located and the rooms where clean and fresh. Bad points: Cold breakfast. Basically buffet not kept warm regardless of time. Being a Hard Rock Hotel, the entertainment on a Saturday night, was advertised as 2 hour's amd lasted 40 minutes! Issues with getting Unity Discounts applied. Obsessed with the water bottle in the room. I aint going to nick it, so just replenish the water each day dont obsess about swapping an empty for a new one. We have lives to live and just want water in the room!!!
Stayed 3 nights in May 2025

6/10 Okay

German

Traveled with family and small children
Liked: Cleanliness, amenities
I asked for a couple of coffe pods for the coffe makers at the room and they told me that they only give 2 pods per day..unbelievable after paying more than 300 dollars per night, zero customer service. Does not look like an american franchise. And also complicated to access from street since its has several steps to climb with lugage and kid stroller. A shame
Stayed 2 nights in May 2025

4/10 Poor

Omar

Traveled with partner
Some of the staff were great but the hotel itself was noisy at night and had very little soundproofing. It's a shame that they have this beautiful rooftop but limited hours.
Stayed 6 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with accommodating staff and service. Conveniently located down the street from the Atoche station. Breakfast and bar service get high marks.
Stayed 4 nights in May 2025

8/10 Good

James Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
nice facilities, poor lightibg in room, not easy for a women to get ready
Stayed 5 nights in May 2025

10/10 Excellent

Dionisia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property
Stayed 2 nights in May 2025