Hard Rock Hotel Madrid

4.5 star property

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Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe
Creator video
Rock Star Suite | Terrace/patio
1 bedroom, down comforters, minibar, in-room safe
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Prado Museum
    ‪11 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Gran Via
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(144 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Star Suite

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, City View

9.6 out of 10
Exceptional
(49 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Family)

9.2 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed

Silver Suite

  • Sleeps 4
  • 2 King Beds

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

Classic King Room

  • Sleeps 2
  • 1 King Bed

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed

Rock Star Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room With City View

  • Sleeps 2
  • 1 King Bed

Family Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Similar properties

About this property

Hard Rock Hotel Madrid

4.5-star Madrid hotel, connected to a rail/subway station in Arganzuela
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hard Rock Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands.

Hard Rock Hotel Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 10:30 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1515 out of 2040 reviews
Rating 8 - Good. 355 out of 2040 reviews
Rating 6 - Okay. 108 out of 2040 reviews
Rating 4 - Poor. 42 out of 2040 reviews
Rating 2 - Terrible. 20 out of 2040 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Prodel, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right at the heart of Madrid.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurt, Herndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Mar 2025

8/10 Good

Arturo, San Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno pero deben aclarar la ocupación.
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel angel Del Castillo, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Love how clean everything is
Stayed 2 nights in Mar 2025

2/10 Terrible

Gina

Noisy and rundown.
Stayed 1 night in Feb 2025

10/10 Excellent

Emmitt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the metro
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice, clean hotel.
Stayed 1 night in Mar 2025

8/10 Good

Jose Pablo Macia

Stayed 1 night in Mar 2025

8/10 Good

Denissa

Stayed 5 nights in Mar 2025

4/10 Poor

simon

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

4/10 Poor

Bhavaniba

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Gurgyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Jose

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and nice. I went for my birthday and was treated like a queen
Stayed 2 nights in Mar 2025

8/10 Good

Marilyn Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lourdes

Traveled with partner, Traveled with pets
Liked: Amenities
Excellent location. About a 5-10 minute walk from Atocha train station. Restaurants near or in walking distance. Staff were very professional and courteous. Room was lovely and clean! We brought our 2 year old pup and paid 30euros but the staff gave us a doggie bed and very helpful with any questions or concerns. Roof top was closed due to weather but the gym and garden was open. The garden area was beautiful with comfy chairs and tables to sit with family and friends for a lovely evening. Restaurant on location with basic food but price and food was decent. We highly recommend this hotel and we will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Stayed 1 night in Mar 2025

10/10 Excellent

Nayely

Liked: Cleanliness, property conditions & facilities
Was a great experience
Stayed 2 nights in Mar 2025