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H10 Villa de la Reina Boutique Hotel

4.0 star property

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Photo gallery for H10 Villa de la Reina Boutique Hotel

Property entrance
Junior Suite, Terrace | 1 bedroom, down comforters, minibar, in-room safe
Daily buffet breakfast (EUR 23 per person)
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Gran Via 22, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Prado Museum
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Grand Deluxe Reina

Grand Deluxe Reina | 1 bedroom, down comforters, minibar, in-room safe

Grand Deluxe Reina

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Jacuzzi)

Suite, Terrace (Jacuzzi) | 1 bedroom, down comforters, minibar, in-room safe

Suite, Terrace (Jacuzzi)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite, Terrace

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, City View (Gran Via )

Classic Double or Twin Room, City View (Gran Via ) | 1 bedroom, down comforters, minibar, in-room safe

Classic Double or Twin Room, City View (Gran Via )

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Triple Room (with Sofa Bed)

Classic Triple Room (with Sofa Bed) | 1 bedroom, down comforters, minibar, in-room safe

Classic Triple Room (with Sofa Bed)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Double or Twin Room (Deluxe)

Grand Double or Twin Room (Deluxe) | 1 bedroom, down comforters, minibar, in-room safe

Grand Double or Twin Room (Deluxe)

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Essential

1 bedroom, down comforters, minibar, in-room safe

Essential

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, Terrace, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About this property

H10 Villa de la Reina Boutique Hotel

4-star hotel in Madrid Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
H10 Villa de la Reina Boutique Hotel offers 74 accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1421 square feet (132 square meters) include conference space. This Beaux Arts hotel also offers a library, multilingual staff, and tour/ticket assistance.

H10 Villa de la Reina Boutique Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Lobby Bar - This bistro specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Catalan, English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Nearby parking fee: EUR 19 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

H10 Villa
H10 Villa Reina
H10 Villa Reina Hotel
H10 Villa Reina Hotel Madrid
H10 Villa Reina Madrid
Villa Reina
H10 Villa Reina Boutique Hotel Madrid
H10 Villa Reina Boutique Hotel
H10 Villa Reina Boutique Madrid
H10 Villa Reina Boutique
h10 Hotel Madrid
h10 Hotel De La Reina
h10 Villa De La Reina Hotel Madrid
H10 La Reina Hotel Madrid
H10 Villa de la Reina Boutique Hotel Hotel
H10 Villa de la Reina Boutique Hotel Madrid
H10 Villa de la Reina Boutique Hotel Hotel Madrid

H10 Villa de la Reina Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Elliot, DANA POINT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is ideal, smack dab in the middle of Gran Via, Chueca to the north, museums to your south. Lobby of hotel is charming and cozy. Our junior suite, however, was choppy, with the bathroom stuck between the small sitting area and small bedroom with about 18" around the bed. As a resulr both spaces belt tight. Furniture and appointments modern and attractive but nothing is as elegant as the lobby pics, just so you know. Our shower door was hanging loose off its hinge so would not close. We reported this on first day. Never fixed in three. Breakfast buffet was plentiful and hearty, but not fancy or particularly attractive. The automated espresso machines make terrible espesso drinks. For sweet lovers, there are churros and a liquid chocolate machine. I would have preferred an omelette, but i get the appeal for families.
Stayed 3 nights in Mar 2025

6/10 Okay

Giovanni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice windowless room

Nice but windowless room. Working in constant lamp light even during the day wasn’t nice
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for our stay in Madrid. The staff was great- they showed us what to do to make the most of our stay. The room was clean and the bed was comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

ziyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean I will definitely go again
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Catalina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful room and nice people
Stayed 1 night in Mar 2025

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location, the staff was friendly , helpful and accommodating.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Madrid

Great location on Gran Via in Madrid. Would highly recommend if you want a centrally located hotel that's not directly on a crazy busy square. Gran Via is busy, but once you get into the lobby / into hotel, it's quiet and a peaceful oasis. Room was great, would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Colleen La, Cambridge

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Centrally located
Stayed 2 nights in Feb 2025

2/10 Terrible

Henry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I paid 142 euros a night last Aug, booked what looked like the same room for 158 a night and gir a broom closet. Could not even move around the bed. Front desk was dismissive. Not staying again
Stayed 2 nights in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff at H10 were wonderful! The central location was incredible - we were within walking distance of major Madrid sites-to-see! Staff at H10 were warm and welcoming. The old-fashioned elevator is a must do! Fun! Hope to come back to Madrid and will stay at H10.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new husband and I celebrated our honeymoon in Madrid and we loved our stay with H10 Villa de la Reina Boutique Hotel. We had the suite with a jacuzzi and we felt so pampered! The extra little touches such as robes & slippers, hair straightener and even two little toiletry bags made this an unforgettable experience. We had the most delicious room service and the bar downstairs has such friendly bartenders who were knowledgeable and accommodating. We loved our stay and already planning our next visit!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, very beautiful entrance and lobby. The staff very nice and the rooms were small but decent.
Stayed 2 nights in Jan 2025

10/10 Excellent

vasiliki

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique boutique hotel

A unique boutique hotel right on the centre of Gran Via, next to the metro and all the shops. Very friendly reception, very clean and a really big suite with a patio with jacuzzi. The photos on your site speak the truth.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mayte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are the best
Stayed 3 nights in Dec 2024

2/10 Terrible

Jason

Stayed 3 nights in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Odelya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fabulous location. Staff absolutly lovely. Bar area was very quaint and very chilled out.
Stayed 4 nights in Dec 2024

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Good but not great

First of all the location of this hotel on Gran Via is excellent and close to everything including the Gran Via Metro stop. Check in was good but no upgrade was offered and no welcome gift. My room was quite spacious and clean but the space between the end of the huge bed and the wall was very tight to say the least. Room was clean but two bedside lights did not work. I reported this and one was fixed immediately but they didn’t check the other light. I was very surprised that the hotel did not take a credit card at check in as this is the first hotel in many I have to have stayed that has not done this. As I found out later, because they had not done this, I had to pay for everything I purchased within the hotel by card which was annoying. Not sure why they did it this way but I wish they hadn’t. Would I stay here again… possibly.
Stayed 4 nights in Nov 2024