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El Sueño del Quijote

3.0 star property

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January 2025

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City Studio, 1 Double Bed, Kitchen, City View (Calle Portilla 9) | 6 bedrooms, minibar, individually decorated, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
33 Paseo de Pastrana, Alcala de Henares, 28803
  • Antiguo Hospital de Santa María la Rica
    7 min walk
  • Magisterial Cathedral of Saints Justo and Pastor
    9 min walk
  • Cervantes Birthplace Museum
    10 min walk
  • Madrid (TOJ-Madrid-Torrejon)
    14 min drive

Room options

View all photos for Triple Room

6 bedrooms, minibar, individually decorated, desk

Triple Room

  • 140 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room | 6 bedrooms, minibar, individually decorated, desk

Basic Quadruple Room

  • 151 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room Single Use

Basic Double Room Single Use | 6 bedrooms, minibar, individually decorated, desk

Basic Double Room Single Use

  • 97 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room

Double Room | 6 bedrooms, minibar, individually decorated, desk

Double Room

  • 118 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 6 bedrooms, minibar, individually decorated, desk

Deluxe Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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Free WiFi
Parking available
Laundry
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3.6 out of 5, Good, (72)
The price is $53
per night
$58 total
includes taxes & fees
Jan 12 - Jan 13
Hotel Ciudad de Alcalá

About this property

El Sueño del Quijote

3-star Alcala de Henares guest house close to Torre de Santa Maria
Along with a health club, this smoke-free guesthouse has spa services and a microwave in a common area. WiFi in public areas is free. Additionally, a refrigerator in a common area, a meeting room, and concierge services are onsite. Weekly housekeeping is available.
El Sueño del Quijote offers 12 air-conditioned accommodations with minibars and complimentary toiletries. These individually decorated accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Alcala de Henares guesthouse provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the guesthouse include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
El Sueño del Quijote features a health club, spa services, and a library. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Victorian guesthouse also offers a terrace, barbecue grills, and a vending machine.

El Sueño del Quijote is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 8:00 AM and 9:30 AM and on weekends between 9:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered extended parking on site (EUR 12 per day)

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 9:30 AM on weekdays and 9:30 AM to 11:00 AM on weekends; EUR 3 for adults and EUR 3 for children

Things to do

  • Arcade/game room
  • Health club
  • Library
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • No elevator

More

  • 1 building
  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1920
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in available
Late check-in fee: EUR 20 for check-in between 9:00 AM and 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:30 AM - 2:00 PM) and Monday - Friday (6:00 PM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox, private entrance

Pets

Pets allowed for an extra charge of EUR 20 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 18.0 per day
Cribs (infant beds) are available for EUR 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 3 for adults and EUR 3 for children
  • Airport shuttle fee: EUR 12 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 12
  • Covered extended parking fee: EUR 12 per day
  • Pet fee: EUR 20 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-in fee: EUR 20 for check-in between 9:00 AM and 2:00 PM
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 18.0 per day
  • Laundry fee: EUR 4.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

El Sueño Quijote Guesthouse Alcala de Henares
El Sueño Quijote Guesthouse
El Sueño Quijote Alcala de Henares
Sueno Quijote Alcala Henares
El Sueño del Quijote Guesthouse
El Sueño del Quijote Alcala de Henares
El Sueño del Quijote Guesthouse Alcala de Henares

El Sueño del Quijote Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 98 reviews" "
Rating 8 - Good. 36 out of 98 reviews" "
Rating 6 - Okay. 9 out of 98 reviews" "
Rating 4 - Poor. 5 out of 98 reviews" "
Rating 2 - Terrible. 4 out of 98 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ayleen

Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
actually 2 hotel-apts, Portillo not recommended
There's a bit of false advertising with this place. There are actually 2 hotel/apartments and one is nicer than the other. They should be listed separately. I do not recommend the rooms that say "Portillo" because those are actually a different building, about a 9 minute walk away from the main one --> not fun with suitcases. The rooms at the Portillo place are poor, with the lowest quality of furniture, linens, and decoration. If you have allergies, this place is not good, they use a strong and artificial air freshener. The places at Portillo would be 1 star, not 3 stars as they are advertised as (I say this as someone who has stayed in hundreds of hotels/apartments/BnBs in Spain and other countries.) However, the staff member, Edy, who helped me with my suitcases, was very kind. After an international flight, I was grateful for her help. Also, I liked that the main place serves as a kind of cultural center for the neighborhood. I think, overall, the 2 hotel-apartments, or at least the Portillo one, needs more monetary investment.
Stayed 3 nights in May 2023

6/10 Okay

José pablo

Disliked: Cleanliness
Stayed 5 nights in May 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
This is a place to keep your stuff safe. It’s clean and easy to access. However it’s not that close to the city plaza of Cervantes. I walked good 15 to 20 minutes. Not your place if you are looking for hotel amenity stay. It’s very laid back. No hotel cleaning or toiletries supplies. Shower head was broken. It was a good deal and very clean. Beds not very comfortable.
Stayed 4 nights in Sep 2022

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 4 nights in Jul 2022

10/10 Excellent

Jean, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good relation price-quality. Clean rooms, professional staff and good location
Stayed 1 night in Jul 2022

10/10 Excellent

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Not easy to park street, but I was lucky to park in front of the hotel and I did not move my car for two days, just in case. It's 10-15 minutes from the core of the city, depending how fast you walk. For the price, I think it was excellent. Breakfast was more than I need (but I am Italian: I have a very small breakfast). Personnel is really nice and helpful, although not always present. The only thing I did not like was the pillow: very hard for my taste.
Stayed 2 nights in May 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky, friendly, comfortable and versatile
This place was a delight. It comprises guest rooms, rather than being a hotel, and there is a communal area with kitchen facilities and equipment, eating space, and a lounge area. A picnic breakfast tray is supplied each day, and you can use the facilities to toast the bread, make coffee etc, as well as making a meal with your own supplies, if you wish. Our accommodation consisted of 2 floors, with a spiral staircase leading from the bedroom/bathroom to a room above, which we named " the snug", which had a sofa, coffee table, and desk, as well as a third bed. There was a fridge in the room , and a decent clothes storage area. The only proviso is that the bath and toilet area is only separated from the sleeping area by a screen, so may not be ideal for those who like complete privacy when performing their ablutions! As my husband had been unwell on our journey this place was perfect for him to relax and recover in while i explored the delights of the town, just a 10-15 minute walk away. Staff were friendly and helpful. WiFi connection was excellent. There is an area called "El Patio" which has a floor laid with fitness mats, where yoga and pilates classes take place, mainly in the evenings, but can be used by guests at other times. The decor is book themed, specifically Don Quijote, with rooms named after the various characters from the story.
Stayed 2 nights in Feb 2022

8/10 Good

Toni

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Quaint. Cute.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2020

10/10 Excellent

OG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, well located,
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, clean and good breakfast
Stayed 1 night in May 2019

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel/Bed&Breakfast/Hostel????
My review is to let future guest know what they are signing up for. This is not a typical hotel. No one works there 24 hours a day, personnel is only there in the day. This caused some problems; ran out of toilet paper, WiFi was down one night, other guest smoking in there rooms (It is posted in the rooms that it is a smoke-free facility). It was also posted that the room would be cleaned every 3rd day. We stayed 7 nights and our room was cleaned once. I even had to ask for it to be cleaned. So we only got fresh towels one time. The personnel is very nice and accommodating when they are there. I would recommend staying there as long as you know what you are getting or not getting.
Stayed 6 nights in Oct 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Quixote area in Madrid
Very convenient stay in Alcala De Henares with 16 century bldgs in the old town. The Cervantes Birthplace Museum is the former home of the celebrated author of “Don Quixote" was nearby. Great price for being close to Barajas Int Airport and good scenic drive into Madrid. Plaza de Cervantes is a good shopping place.
Stayed 2 nights in Oct 2018

6/10 Okay

Lilly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Clerk was kind. Breakfast was poor and i didnt like the fact that bathroom was open no walls and we were 4 adults and a child when i made reservation. Room wasnt clean daily. I wont come back there.
Stayed 2 nights in Sep 2018

10/10 Excellent

Marta, Delray Beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels just like home. The town is amazing.
Stayed 1 night in Aug 2018

2/10 Terrible

Amor

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Voy dos veces al año a Alcala de Henares y no recuerdo peor sitio con este precio . No advierten que el baño está separado de la cama por un biombo pésima iluminación y mal gusto en decoración .En las fotos de anuncio no sale el baño.el patio está siempre cerrado
Baño (sin hidro) junto a cama son tabique
Stayed 3 nights in Sep 2024

8/10 Good

Miguel Angel

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hay que instalar de cosas materias (para de cama, aire acondicionado) porque no funcionan
Stayed 3 nights in Aug 2024

2/10 Terrible

Vasil

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es lo que esperaba porque vi que tenía bañera y cuando entré tenía un plato ducha

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situado cerca del centro, limpieza
Stayed 3 nights in Sep 2023

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo el estudio, muy limpio y accesible.
Stayed 1 night in Sep 2023

10/10 Excellent

Raúl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Repetiría mi estancia en este hotel
Entrada y salida fueron fáciles y rápidas. En la habitación Dulcinea de 4 personas una de las camas era incómoda (la del sofá cama) y la separación lavabo/water con habitación es con biombo, cosa que pienso que puede mejorarse cambiando bañera por ducha y puerta corredera. Estamos acostumbrados a tener más intimidad. En el desayuno podría ser más sostenible por ejemplo con termo de café y leche aunque tienen buenas ideas, la sala de desayuno y la conjunta con patio son muy agradables. La calle muy tranquila, la habitación silenciosa. Una estancia que recomendaría.
Stayed 1 night in Aug 2023

8/10 Good

Alvaro Bermejo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación perfecta, pero aún están de reformas en las habitaciones contiguas. Cuando terminen las obras la valoración será de 5 estrellas
Stayed 1 night in Aug 2023