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Hotel Princesa Plaza Madrid

4.0 star property

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Photo gallery for Hotel Princesa Plaza Madrid

Panoramic Twin Room, City View | Minibar, in-room safe, desk, laptop workspace
City view from property
Reception
City view from property
Panoramic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Calle Serrano Jover 3, Madrid, Madrid, 28008
  • Gran Via
    ‪10 min walk‬
  • Royal Palace of Madrid
    ‪18 min walk‬
  • Puerta del Sol
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪28 min drive‬

Room options

View all photos for Panoramic Twin Room, City View

Panoramic Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Panoramic Twin Room, City View

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom King

Flat-screen TV, books

Suite, 1 Bedroom King

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom Twin

Flat-screen TV, books

Suite, 1 Bedroom Twin

  • 678 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Room, 1 King Bed, City View

Panoramic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Panoramic Room, 1 King Bed, City View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Princesa Plaza Madrid

4-star hotel in Madrid Centro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Hotel Princesa Plaza Madrid offers 423 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This business-friendly hotel also offers a sauna, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Hotel Princesa Plaza Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Coffee Shop - This bistro specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Breakfast Room - This buffet restaurant serves breakfast only. Open daily.
Bar Royal - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Breakfast Room
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1976
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Hotel Princesa Plaza Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 669 out of 1144 reviews
Rating 8 - Good. 250 out of 1144 reviews
Rating 6 - Okay. 120 out of 1144 reviews
Rating 4 - Poor. 55 out of 1144 reviews
Rating 2 - Terrible. 50 out of 1144 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Stayed 2 nights in Dec 2024

8/10 Good

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Dec 2024

8/10 Good

RICARDO

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Visit
We ended up with a last-minute need for two hotel rooms for five people, and Hotel Princesa was perfect. The rooms were quiet, comfortable, and well-designed, the bar and front desk staff were friendly, and they were willing to store 10 (!) bags for several hours before we were able to check in. The showers were amazing, beautiful view of sunrise over Madrid, and a convenient location, about a 12-minute walk from Plaza de España.
Stayed 1 night in Dec 2024

10/10 Excellent

Miroslav

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel really nicely renovated. The rooms are clean and fresh. The staff very nice and polite! The only thing I would call out is parking, the advantage is that there is plenty of spots since the parking is shared with the adjoining shopping mall and its practically never full. The only confusing thing about the parking is that the sign to the hotel parking area was labeled as "full" (completo) all the time, which was a bit confusing upon arrival. The hotel parking area was under the construction and a bit messy, not a greatest first imression. The bellman can help with re-parking the car if needed or if full.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daimy

Stayed 5 nights in Nov 2024

6/10 Okay

Gordon

Business traveler
Liked: Cleanliness
The hotel is undergoing renovation and while I imagine the price is probably cheaper than usual I don’t think this was fairly reflected in the price.
Stayed 1 night in Dec 2024

8/10 Good

Vivian

Stayed 2 nights in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel… breakfast could be better
Room and hotel were awesome. Great location. Breakfast was a bit disappointing. It would be alot better if breakfast included an omelette station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As other reviews have stated, the hotel is currently under construction so I wasn’t sure what to expect. I was really surprised! The construction seemed to have been going on for awhile so everything looked very new and modern. The rooms smelled recently renovated and were very large and comfortable. There was amazing shower pressure and they left us chocolates everyday. The only issue I had, which honestly I barely noticed, was that the flights would flicker on and off every so often but never permanently. I assume it is because of ongoing construction. Staff was kind and the breakfast buffet was good and had a lot of options. The location is a little further from all the main sights. It took us about 20-25 minutes to get there from the train station. The royal palace was about 10 minutes away walking. The subway station is right across the street. Huge mall on the other side of the hotel. There was almost always a taxi waiting outside also so transportation was not an issue. Great comfortable stay.
Stayed 4 nights in Dec 2024

4/10 Poor

Noboru, Kobe-shi,chuo-ku

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Adriana, Princeton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from the team
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet, clean, staff was amazing and professional. I felt extremely safe around the area and transportation was very convenient. 3 subway lines within 1 block of the hotel. Loved it. My only complaint was the swimming pool and the access to it. But other than that amazing staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

6/10 Okay

Ricardo

Liked: Cleanliness
OK
The hotel was ok. Great location for my trip but during the stay there was a massive refurbish project going on and the noise of the drilling plus the power cuts didn’t make the stay pleasant. The elevator kept going out of service and I was on a 7th floor having to walk down on the fire scape route a few times.
Stayed 3 nights in Nov 2024

10/10 Excellent

Camilla

Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dolli

Liked: Cleanliness, staff & service
Nice
Stayed 6 nights in Nov 2024

8/10 Good

diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sislany

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic new hotel, gorgeous rooms, really nice staff.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gran Via and metro station. Nice restaurant that is open until late. Great breakfast buffet. Only complaint. Housekeeping comes early to your room to clean (around 9am) It happened twice during my stay, housekeeping knocked on my door (only once) at 9am and opened my door as I was getting out of bed. Had I still been asleep they would have walked in on me sleeping.
Stayed 4 nights in Nov 2024

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024