Hotel Princesa Plaza Madrid

4.0 star property

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Photo gallery for Hotel Princesa Plaza Madrid

Panoramic Twin Room, City View | Minibar, in-room safe, desk, laptop workspace
Reception
Panoramic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace
City view from property
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Calle Serrano Jover 3, Madrid, Madrid, 28008
  • Plaza de España - Princesa
    ‪2 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Temple of Debod
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪28 min drive‬

Room options

Panoramic Twin Room, City View

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom King

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom Twin

  • 678 sq ft
  • Sleeps 4
  • 2 Twin Beds

Panoramic Room, 1 King Bed, City View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Princesa Plaza Madrid

4-star hotel in Madrid Centro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Hotel Princesa Plaza Madrid offers 423 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This business-friendly hotel also offers a sauna, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Hotel Princesa Plaza Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Coffee Shop - This bistro specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Breakfast Room - This buffet restaurant serves breakfast only. Open daily.
Bar Royal - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Breakfast Room
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1976
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Hotel Princesa Plaza Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 622 out of 1087 reviews
Rating 8 - Good. 244 out of 1087 reviews
Rating 6 - Okay. 118 out of 1087 reviews
Rating 4 - Poor. 54 out of 1087 reviews
Rating 2 - Terrible. 49 out of 1087 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dolli

Liked: Cleanliness, staff & service
Nice
Stayed 6 nights in Nov 2024

8/10 Good

diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sislany

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic new hotel, gorgeous rooms, really nice staff.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gran Via and metro station. Nice restaurant that is open until late. Great breakfast buffet. Only complaint. Housekeeping comes early to your room to clean (around 9am) It happened twice during my stay, housekeeping knocked on my door (only once) at 9am and opened my door as I was getting out of bed. Had I still been asleep they would have walked in on me sleeping.
Stayed 4 nights in Nov 2024

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! This hotel is amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose, MIAMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inproving
Stayed 5 nights in Nov 2024

8/10 Good

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice room and looks recently renovated although some teething issues - laminate flooring was bowing when walking in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
aLL
Stayed 1 night in Nov 2024

2/10 Terrible

Kirstie

Liked: Cleanliness
Disliked: Staff & service
The staff was unfriendly. I don’t think they like tourists. They were questioning my family member visa status in Spain.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rhys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good access to Metro fairly quiet area not a lot going on
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no hangers in the closet (room 719) and the floor was uneven outside the closet and from there towards the bed, Would be better to have big soap dispensers by the sink and shower instead of those little bottles. Two elevators, seemingly on separate systems - you needed to call them both to stand the best chance of getting one. None of this spoiled my stay, just little quirks that I hope it's useful to know about! Staff were excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

Miss A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, going through some renovation, but it's clean and feels new. Welcoming staff and rooms were great. Good location, with easy to access Metro
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff friendly and helpful, spacious rooms, comfy beds, good bathroom and near to metro buses,and lical shops. There is,also an abundance of taxis
Stayed 3 nights in Nov 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Excellent service.
Stayed 4 nights in Nov 2024

10/10 Excellent

albena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, beautiful spacious room, clean, staff friendly and proficient.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Room
The Princesa Plaza is very well located near shopping and parks. The bed was very comfortable and the employees are friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Roswelis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Oct 2024