Hotel Princesa Plaza Madrid

4.0 star property

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Panoramic Twin Room, City View | 1 bedroom, minibar, in-room safe, desk
Reception
Daily buffet breakfast (EUR 28 per person)
Lobby sitting area
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Calle Serrano Jover 3, Madrid, Madrid, 28008
  • Gran Via
    ‪11 min walk‬
  • Royal Palace of Madrid
    ‪18 min walk‬
  • Plaza Mayor
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Panoramic Twin Room, City View

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom King

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom Twin

  • 678 sq ft
  • Sleeps 4
  • 2 Twin Beds

Panoramic Room, 1 King Bed, City View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Princesa Plaza Madrid

4-star hotel in Madrid Centro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Hotel Princesa Plaza Madrid offers 423 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This business-friendly hotel also offers a sauna, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Hotel Princesa Plaza Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Coffee Shop - This bistro specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Breakfast Room - This buffet restaurant serves breakfast only. Open daily.
Bar Royal - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Breakfast Room
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1976
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Hotel Princesa Plaza Madrid Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 787 out of 1296 reviews
Rating 8 - Good. 275 out of 1296 reviews
Rating 6 - Okay. 125 out of 1296 reviews
Rating 4 - Poor. 56 out of 1296 reviews
Rating 2 - Terrible. 53 out of 1296 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yelena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, lo súper recomiendo
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
property was clean and safe and walkable distance to most places. great value for the price
Stayed 4 nights in Mar 2025

8/10 Good

Franziska

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, nice stay

I was on a business trip, everything smooth and easy. Very clean. The room was very modern, spacious and comfortable
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Will be back
Stayed 1 night in Mar 2025

10/10 Excellent

BRUNO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel extraordinário

Achei que o hotel superou muito minhas expectativas. Hotel muito organizado, funcionários sempre simpáticos e solicitos, hotel muito bonito, bem cuidado, cheiroso, instalações modernas nas áreas comuns e nos quartos, que são confortáveis, modernos, enxoval novo e de boa qualidade, linda vista pela janela dos quartos, funcionários entregam mimos nos quartos (chocolates) todos os dias. Além disso a localização é muito boa, muito perto do metrô, cafés, merdados e El Corte Inglês. Quero parabenizar a todos do hotel, tive uma experiência incrível!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose, Tuscaloosa

Stayed 5 nights in Feb 2025

10/10 Excellent

Marlena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contemporary hotel, good location

The location is great. Large contemporary hotel. Our room was spacious and clean. But no luggage racks. We set our suitcases on the floor. We were only there for a night so we’re not using the closets. Staff at check in and out were friendly. However during check in our daughter was in the lobby by our luggage waiting for us to check in and the lobby “guard” approached her asking her questions that were uncomfortable like she didn’t belong there. She’s 25, not a child and were we only 10 feet away from her at the counter.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle, Manassas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderfully large superior room with a beautiful view of the city. Hotel had some construction going on but it didn’t really impact our stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

William J, Hickory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality is amazing. The cleanliness of the rooms was top notch. The location is perfect and has tons of things to do. The room service and staff were also great and had very good english.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rahel

Stayed 2 nights in Feb 2025

10/10 Excellent

Martijn

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the suit King bed Living Room separated with the bedroom - the best for family so we can be free after kids fall asleep Sofa bed = two singles - great for family with two kids We stayed in 12th floor - very quiet
Stayed 5 nights in Feb 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near bus stop and metro station.
Stayed 4 nights in Feb 2025

10/10 Excellent

Paolo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay on First Trip to Madrid

Property is under renovation; however the staff, the property, the service were all excepcional. Our room was quiet, clean, and central to everything. I would def stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Liam

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new amenities
Stayed 3 nights in Feb 2025

10/10 Excellent

Danijela

Stayed 3 nights in Feb 2025

8/10 Good

Gustav

Stayed 3 nights in Feb 2025

8/10 Good

David charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Harry A. Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service
This was a great location, the room was spacious and the staff was friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

german

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks a lot
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at this hotel, clean, modern with great breakfast!
Stayed 2 nights in Feb 2025