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Barceló Emperatriz

5.0 star property

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Photo gallery for Barceló Emperatriz

Lobby
Lobby
Front of property
Lobby sitting area
Emperador Premium Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • Royal Palace of Madrid
    ‪5 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Tranquility Deluxe Room

1 bedroom, premium bedding, down comforters, memory foam beds

Tranquility Deluxe Room

9.4 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Emperatriz Premium Room

Emperatriz Premium Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Emperatriz Premium Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Family Room

1 bedroom, premium bedding, down comforters, memory foam beds

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Family Deluxe Room

Family Deluxe Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Family Deluxe Room

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Family Room

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room

9.4 out of 10
Exceptional
(35 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Emperador Premium Room

Emperador Premium Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Emperador Premium Room

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Barceló Emperatriz

Hotel in Salamanca
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and 24-hour room service. Housekeeping is available on request.
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 3 meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Barceló Emperatriz is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (28 inches high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 819 out of 1011 reviews
Rating 8 - Good. 135 out of 1011 reviews
Rating 6 - Okay. 24 out of 1011 reviews
Rating 4 - Poor. 16 out of 1011 reviews
Rating 2 - Terrible. 17 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention here is always very good, the breakfast had solid options, and the rooms are well taken care of. The “extras” that help out after a long trip are assured here and it was very appreciated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and staff. Perfect place to stay after a long week of travels. I would definitely stay at a Barcelo again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Dallas

Stayed 6 nights in Mar 2025

10/10 Excellent

Jean

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

JenqGuin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

8/10 Good

Hildebrando

Stayed 2 nights in Apr 2025

8/10 Good

Hildebrando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room service, breakfast in bed was great. The staff at the hotel was always kind and willing to help.On the other hand, Dinner at the restaurant didn't meet our expectations. We loved the location.
Stayed 2 nights in Apr 2025

10/10 Excellent

ZHI

Liked: Cleanliness, property conditions & facilities
A
Stayed 3 nights in Apr 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and super friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Salvador

Stayed 4 nights in Apr 2025

8/10 Good

Marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and housekeeping staff is topclass. Hotel is located about 15 minutes from Santiago Bernabeau stadium and in close proximity to shopping malls. Most of the staff were friendly. Only a few were not. I wish the breakfast menu could have some variety. The same thing was served for the 5 days I stayed there. Huge shout out to Gemma in the restaurant - exemplary hospitality service. She deserves a gold start. I hope I got her name right. Ivan at the front desk was also amazing with his customer service skills. Very good hotel all in all.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dorar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff quite hotel perfect location clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 4 nights in Apr 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous! Staff was very friendly. Hotel was in great location
Stayed 7 nights in Apr 2025

10/10 Excellent

Eldad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities, great staff quiet and safe location. Family friendly

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Traveled with group
Liked: Property conditions & facilities, room comfort

Madrid

Nice bed, excellent breakfast, service in top, helpful og friendly hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location and staff
Stayed 1 night in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities
Solid nice boutique hotel with decent amenities. Front desk staff however was not very helpful whatsoever when asked questions etc. about points of interest and other common visitor questions. Concierge seemed to be always missing in action as well. Breakfast restaurant staff was excellent and very attentive.
Stayed 10 nights in Mar 2025

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly very helpful. I enjoy staying there.
Stayed 1 night in Apr 2025

10/10 Excellent

Salvador

Stayed 2 nights in Mar 2025

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, staff & service
Very friendly staff. But aged rooms with broken equipment and doors that don’t close properly anymore
Stayed 2 nights in Apr 2025