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Aparthotel

Apartamentos Recoletos

3.0 star property

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Photo gallery for Apartamentos Recoletos

Reception
Reception
Junior Suite (Apartment ) | Living area | Flat-screen TV
Reception
Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$158
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Calle de Villanueva, 2, Madrid, Madrid, 28001
  • Gran Via
    ‪11 min walk‬
  • Prado Museum
    ‪15 min walk‬
  • Puerta del Sol
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Apartment (1-2 people)

1 bedroom, in-room safe, blackout drapes, soundproofing

Apartment (1-2 people)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Family Room

  • 279 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Triple Room (1-3 people)

1 bedroom, in-room safe, blackout drapes, soundproofing

Triple Room (1-3 people)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (Apartment )

Junior Suite (Apartment ) | Living area | Flat-screen TV

Junior Suite (Apartment )

  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Sofa Beds

View all photos for Apartment (1-4 people)

1 bedroom, in-room safe, blackout drapes, soundproofing

Apartment (1-4 people)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Apartamentos Recoletos

3-star Madrid aparthotel, connected to a shopping center in Salamanca
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with digital channels. A dining area, room service, and a hair dryer are among the other amenities available to guests.
Apartamentos Recoletos offers 132 air-conditioned accommodations with safes and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Apartamentos Recoletos features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an area shuttle within 5 meters is available to guests. This Madrid aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.

Apartamentos Recoletos is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Area shuttle (surcharge) up to 5 m

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid

Apartamentos Recoletos Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 224 out of 629 reviews
Rating 8 - Good. 224 out of 629 reviews
Rating 6 - Okay. 113 out of 629 reviews
Rating 4 - Poor. 43 out of 629 reviews
Rating 2 - Terrible. 25 out of 629 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kariluz, Canovanas

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location is excellent. It's a good place to stay in the middle of Madrid.
Stayed 1 night in May 2025

2/10 Terrible

Jorge, The Woodlands

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was terrible. We had to leave the hotel, getting charged and we found a new hotel
Stayed 2 nights in May 2025

10/10 Excellent

Norgaby

Traveled with family
Liked: Cleanliness, room comfort
I booked 2 rooms and both were good. We enjoyed our stay at apartamentos recoletos.
Stayed 10 nights in Apr 2025

8/10 Good

Norgaby

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
This Hotel has a very convenience location. It is close to museums, restaurants, bus, metro and train stations. The hotel staff was very friendly and requested a taxi for us every tome we needed one. I recommend it. Room were spacious.
Stayed 8 nights in Apr 2025

4/10 Poor

Oscar

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were under the impression that we would have air con given the advert for the rooms and hotel said it had air conditioning. However, upon entry to the room, it was boiling. We had a portable unit to use as the building landlord had not yet turned on the air con for the building, however it did not work. The reception just kept saying we have the portable unit so it’s fine but it was broken and only blew hot air. After two awful nights of no sleep, we complained again and the reception then came upstairs and agreed that it was broken and they would source a new machine. We then had two nights of okay sleep. It was a real shame that the hotel and Expedia both did not take any action sooner than two nights of no sleep, so we will not be staying here again. If we were under the impression there was no air con, then of course we would have been happier.
Stayed 4 nights in Apr 2025

6/10 Okay

Graham

Stayed 3 nights in Apr 2025

6/10 Okay

Ailime

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great staff, nice and very helpful. The property is under construction and some areas need to be renovated. Love the location.
Stayed 2 nights in Mar 2025

8/10 Good

Alfredo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Disliked: Room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria, miami

Stayed 2 nights in Jan 2025

6/10 Okay

Maria, miami

Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

MARIA

Traveled with family and small children
Stayed 1 night in Oct 2024

2/10 Terrible

Corina

Disliked: Cleanliness, property conditions & facilities
Me contagie de SARNA, diagnostico medico ratificado, todavia no estoy curada, sigo padeciendo. Unico lugar posible de contagio. Les escribi avisando que utilicé la cama contigua al placard. Como es de suponer NO RECONOCEN la situación. Una vergüenza! .
Stayed 5 nights in Sep 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Las camas tienen que ser mejoradas
Stayed 5 nights in Oct 2024

8/10 Good

Rajkumar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great and clean, the area is very central and within walking distance of major attractions, only negative was garbage on the sidewalks, never saw that anywhere else in the city.
Stayed 3 nights in Sep 2024

8/10 Good

Rachel, Doral

Traveled with family
Liked: Cleanliness, property conditions & facilities
Well located
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, room comfort
Terrible, terrible, terrible. Dirty, dirty, dirty. Mold in the bathroom. And so many more things about the room and the property in general.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Worst experience ever! Starting with broken head shower (couldn't take a shaower when arrived), the air conditioner is actually like a fan mode (not cool air ever), and the wrost part bed bugs. They changed us tooma and of course bed bugs every where. The second room had a non workong hair dryer. The cleaning ladies turn the "air conditioner" to fan, which means there is no air at all, in summer thisbis a no no, and more is you only have a fan The facilities need some work done. The front desk people try to help to some extend. They were not knowledgeable about the surroundings. I do not recommend this place at all. I won't come back.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jerardo

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property rooms need an upgrade. Leaking ceiling, small dysfunctional elevators. Unpleasant and unfriendly front desk staff. Would not stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Betilde

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent Stay
Stayed 2 nights in Aug 2024

8/10 Good

Alexander

Stayed 2 nights in Aug 2024

8/10 Good

carlos

Excellent
Stayed 7 nights in Jul 2024

2/10 Terrible

Luis

Traveled with family
Disliked: Room comfort
Very uncomfortable. Horrible bed. No good air condition. Very small. No good windows.
Stayed 4 nights in Jul 2024