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Amura Alcobendas Hotel

4.0 star property

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Photo gallery for Amura Alcobendas Hotel

Lobby
Restaurant
Terrace/patio
Indoor pool, outdoor pool
Family Room | Minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Laundry
$104
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Avda Valdelaparra, 2, Alcobendas, Madrid, 28100
  • Plaza Norte 2 Commercial Centre
    ‪3 min drive‬
  • IFEMA
    ‪6 min drive‬
  • Bernabéu Stadium
    ‪10 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, free WiFi

Standard Double Room Single Use

9.0 out of 10
Wonderful
(6 reviews)
  • 291 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

9.2 out of 10
Wonderful
(18 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Amura Alcobendas Hotel

4-star Alcobendas hotel with restaurant
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is not available.
Amura Alcobendas Hotel offers 156 accommodations with minibars and safes. Flat-screen televisions come with pay movies. Guests can surf the web using the complimentary wireless Internet access.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool and an outdoor pool, Amura Alcobendas Hotel provides a hot tub and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 18 meeting rooms. This business-friendly hotel also offers a fitness center, a library, and a terrace. A roundtrip airport shuttle (available on request) and an area shuttle are complimentary for guests. Parking is available onsite for a surcharge.

Amura Alcobendas Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Amura Alcobendas Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Airport shuttle available during limited hours
  • Free area shuttle
  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
This property provides a roundtrip shuttle service to the airport and select business offices in the area on weekdays from 7 AM to 11 PM. Shuttle service is not available on bank holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alcobendas Hotel
Alcobendas Hotel Amura
Amura Alcobendas
Amura Alcobendas Hotel
Amura Hotel
Amura Hotel Alcobendas
Hotel Alcobendas
Hotel Alcobendas Amura
Hotel Amura
Hotel Amura Alcobendas
Amura Alcobendas Madrid
Amura Alcobendas Hotel Hotel
Amura Alcobendas Hotel Alcobendas
Amura Alcobendas Hotel Hotel Alcobendas

Amura Alcobendas Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 142 out of 394 reviews
Rating 8 - Good. 168 out of 394 reviews
Rating 6 - Okay. 53 out of 394 reviews
Rating 4 - Poor. 22 out of 394 reviews
Rating 2 - Terrible. 9 out of 394 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

PEDRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Julie E.

The hotel and restaurant were nice. But the shuttle was problematic. There was a number to call to make a pickup appointment but, although I used the correct number, no one answered, though I called several times. As it’s not one of the primary airport hotels, airport workers couldn’t help me. Not ideal!
Stayed 1 night in May 2025

10/10 Excellent

Daissy, Anchorage

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Johnathan

Traveled with partner
Disliked: Cleanliness, amenities
The room was big and bed comfortable, but the pillows were horrible and there was no way to request additional ones. There is an airport shuttle advertised, but you have to read deeper to see that it only works during weekdays and has to be prebooked. No facilities except bar during weekend. There was heated swimming pool, but steps leading to it were very slippery and the construction not sound. Moreover, the pool was dirty.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Average airport hotel

Hotel was rather shabby for the price. Rooms poorly decorated and in need of a face lift. Breakfast was very busy and a bit chaotic. Reasonably close to airport, about 10 mins by cab.
Stayed 1 night in Mar 2025

6/10 Okay

MARIA

Liked: Cleanliness
Disliked: Room comfort

Cama horrible

Camas muy incómodas. No pude dormir nada. Creo que es un abuso el pago de un hotel de estas características para luego dormir en un colchón horrible, duro y con ruido, deberán de adecuar sus preciosa lo que ofrecen. Personal amable y el servicio de shutter perfecto.
Stayed 1 night in May 2025

6/10 Okay

EMILIS

Traveled with family
We don't like the room and facilities. It feels like it wasn't done any maintenance, door closing was making a lot of noise. The TV didn't work, the AC unit had faulty.(It was making a lot of noise). Guests was disrespectful and were making noises in the corridor late night. More disappointing, when we asked for help, staff member said it was our fault that we didn't asked earlier. Unfortunately it was not pleasant stay.
Stayed 1 night in May 2025

6/10 Okay

Ivan

Liked: Cleanliness, staff & service
No good transport to Madrid
Stayed 2 nights in Apr 2025

6/10 Okay

Jorge

Liked: Cleanliness

Hotel con pocos servicios

Hotel Ubicado cerca del aeropuerto y de centros comerciales pero caro para el tipo de servicios que ofrece; Ofrecen traslado del aeropuerto al hotel y viceversa únicamente de lunes a viernes las habitaciones son pequeñas y hoteles más baratos ofrecen amenidades de baño y agua embotellada
Stayed 2 nights in Apr 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice. Room ok. The only thing i didnt like is the shower floor. It is plastic and slipery.
Stayed 1 night in Apr 2025

8/10 Good

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the location and the view from the top.
Stayed 1 night in Mar 2025

10/10 Excellent

Hanna

Stayed 2 nights in Mar 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for our last night. Utilized shuttle to airport- nice and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Kana

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Mariela, Northridge

Stayed 1 night in Mar 2025

10/10 Excellent

Halen

Stayed 1 night in Feb 2025

10/10 Excellent

Kana

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Louise

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Jeremy

Traveled with family
Liked: Staff & service
Far from everything. Property was not well maintained, but the staff was excellent.
Stayed 2 nights in Oct 2024

6/10 Okay

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
reserved this hotel because of the free shuttle service to the airport as indicated on your site. unfortunately, there is no shuttle service on weekends which cost me 30 euros to get to the airport. unacceptable advertising
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024