Alcalá Plaza

3.0 star property

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January 2025

Photo gallery for Alcalá Plaza

Property amenity
Minibar, in-room safe, iron/ironing board, free WiFi
Bar (on property)
Bar (on property)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pet friendly
  • Pool
  • Laundry

Explore the area

Map
HITA, 4, Alcala de Henares, Community of Madrid, 28805
  • Plaza Cervantes
    7 min drive
  • Convent of Las Clarisas de San Diego
    7 min drive
  • University of Alcala
    9 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    25 min drive

Room options

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Triple Room, 3 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Alcalá Plaza

3-star Alcala de Henares hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Alcalá Plaza offers 200 accommodations with minibars and laptop-compatible safes. Televisions come with digital channels and pay movies. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Alcalá Plaza features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Alcala de Henares hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Alcalá Plaza is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Alcalá Plaza has a restaurant serving breakfast, lunch, and dinner.
Room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM

Check-out

Check-out before midnight

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alcala Plaza
Alcala Plaza Alcala de Henares
Alcala Plaza Hotel
Alcala Plaza Hotel Alcala de Henares
Alcala Plaza
Alcalá Plaza Hotel
Alcalá Plaza Alcala de Henares
Alcalá Plaza Hotel Alcala de Henares

Alcalá Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 76 reviews" "
Rating 8 - Good. 34 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff , clean hotel , very good location , close to the mall and to shops . close to the train station .
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park next to shopping centre beds good points bed to firm for me but that’s my preference
Stayed 3 nights in Aug 2019

6/10 Okay

Nicholas

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We had a great overnight stay here. On site parking was a big plus. Good alternative to stay just outside Madrid at reasonable price.
Stayed 1 night in Aug 2017

10/10 Excellent

Corrado, Richmond, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great with car
This hotel is simple but great for the price if you have a car. Parking was listed as $ 3 per day. Actually, it is 5 euros per day if you want it covered, but it's free if you park it in the uncovered hotel parking lot. You can walk only to the adjacent mall, but it's 10 min. from downtown by car. Hotel is quiet and comfortable. Only thing I did not like was an amateur soccer field in front of my window: fans woke me up at 9:00 on Sat. and Sun. morning. Windows were pretty good, though, and it was not so bad (no horns or anything like that, just yelling). You cannot beat this price for the comfort, and wi-fi was working great, even with Skype!

10/10 Excellent

Ryan Lampe, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money!
My only complaint is that it's not in the city center. On hotels.com it said it was and there is only one bus to get you about 1 mile from the center. Outside of that the service room and price were all perfect.

10/10 Excellent

Carlos, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good price. Far from Madrid.
Excellent Hotel, good service, free parking. It is a way from downtown Madrid so this may be a problem if you are planning to visit the city.

8/10 Good

Peter Mac, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Poor quality reception and poor choice of channels for foreign TV, but otherwise room was excellent.

10/10 Excellent

David, Sheffield, South Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for dog owners.
Couldn't fault the hotel for anything really, the room was spotless and we were allowed to take our dog in our room. A tip for English guests is have the cold buffet breakfast unless you are fond of half cooked bacon, Other than the breakfast it was excellent and good value for money. We have booked a room for the return journey.

8/10 Good

J & Y Anderson, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel but a little far from Madrid
Hotel is lovely and clean. Handy to have a fridge in the room too! Shower was really nice, good pressure in the shower head. The reception staff are really nice and speak great english which is helpful. When we booked on expedia.com we had payed for twin beds but when we checked in the lady offered us a king bed room for no extra charge which was great! I had asked for a room on the top floor, as not to hear people walking around above us until all hours) and was happily given one. The only downside to this hotel is it's very echoey...you can hear people closing and slamming their doors all around you, even on the floor below. It's probably a little too far to stay here if you're wanting to explore Madrid. The train ride takes about 45 minutes to get into Madrid and leaves from Alcala de Henares Universidad. It only takes about 10 minutes to walk to this station from the hotel and the easiest way is through the big shopping centre, which is next to hotel. Train tickets cost 3.20 euro per person each day. Free wi-fi here too which is great!

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, location Terrible
I thought it was fine if the only thing you wanted to see was the hotel. You pretty much had to take a taxi everywhere, it wasn't close to anything, and finding it was very hard, because none of the locals knew where it was even though it is very big. The hotel is very clean and the rooms are nice. Only downside is location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accessibility
hard to locate from train station though-not easy to find it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
We stayed here because of the convenient location to return to the airport in the morning. The hotel was spotlessly clean, beautiful and the personnel were very pleasant and helpful. I would stay here again without hesitation.

10/10 Excellent

Ross, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
First class hotel. A long way from the city, but that is where my meetings were, but the hotel is within walking distance of the Renfe station and the train takes 45 minutes to the city. Breakfast not up to European standards, but it was fine and I am struggling to find something to criticise.

10/10 Excellent

Kevin, Edmonton, AB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good conference...
the hotel offered good conference space, great service, and good clean rooms it is located next to a mall as well as metro - so for the "down times" it is easy to get away to the city, or to a shop.

2/10 Terrible

JEAN-MARC

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

jose elpidio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótima, adoro Espanha .
Stayed 2 nights in Feb 2020

6/10 Okay

Juan Blas

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno y una exposición de motos antiguas. La facilidad de aparcamiento
Stayed 2 nights in Feb 2019

8/10 Good

San, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel recomendable, el personal muy agradable, las habitaciones amplias y limpias, cercano a un centro comercial, con parking y un museo de motos antiguas muy chulo. En definitiva un buen hotel al que volveria.
Stayed 1 night in Nov 2018

8/10 Good

ALEJANDRO

Muy buena ubicacion.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017