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Overview of Tru by Hilton Madison West, WI

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Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Air Conditioning
  • Laundry
  • Free WiFi
  • Parking included
  • Breakfast included

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationWest Towne Mall8 min drive
    Popular LocationUniversity of Wisconsin-Madison Arboretum11 min drive
    Popular LocationHilldale Shopping Center15 min drive
    AirportMadison, WI (MSN-Dane County Regional)29 min drive

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About this area

Madison

Located in Madison, Tru by Hilton Madison West, WI is in the business district. Looking to enjoy an event or a game? See what's going on at Camp Randall Stadium or Alliant Energy Center.
Popular Location

What's nearby

  • West Towne Mall - 8 min drive
  • University of Wisconsin-Madison Arboretum - 11 min drive
  • Vilas Park - 12 min drive
  • Hilldale Shopping Center - 15 min drive
  • University of Wisconsin-Madison - 17 min drive

Getting around

  • AirportDane County Regional Airport (MSN) - 29 min drive

About this property

Tru by Hilton Madison West, WI

This hotel features a 24-hour health club, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 106 rooms offer free WiFi and free wired Internet, plus refrigerators and LCD TVs with satellite channels. Room service, premium bedding, and free local calls are among the other amenities available to guests. Weekly housekeeping is available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Access to nearby indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Access to nearby indoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Up to 100 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
4.6
Wonderful
5 - Excellent
187
4 - Good
61
3 - Okay
14
2 - Poor
5
1 - Terrible
3

4.8/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
The hotel is new but there seems to be no insulation whatsoever. I can hear the person above my room walking (lightly) We barely sleep! I rather pay 20 dollars more for a courtyard or something better!
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood stay
Pretty standard Hilton facility. A little disappointed in what was available for breakfast due to COVID. Staff was nice, helpful and place was very clean. Good location also.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool trendy hotel that was very, very clean. Every room is cleaned and seaked with a door tab that tears as you enter it to show it was lysol cleaned. Very good ahampooa and washes. Great olace to stay.
Stayed 1 night in Jul 2020
LEFT_FULLBLEED_ONE_HALF

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