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La Quinta Inn & Suites by Wyndham Madison American Center

3.0 star property

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Photo gallery for La Quinta Inn & Suites by Wyndham Madison American Center

Lobby
Lobby
Premium bedding, desk, soundproofing, iron/ironing board
Indoor pool
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
5217 E Terrace Dr, Madison, WI, 53718
  • American Center
    ‪1 min walk‬
  • East Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired)

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired) | Premium bedding, desk, soundproofing, iron/ironing board

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, soundproofing, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible) | Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

  • Sleeps 2
  • 1 King Bed

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About this property

La Quinta Inn & Suites by Wyndham Madison American Center

3-star Madison hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and a business center. Housekeeping is available on request.
La Quinta Inn & Suites by Wyndham Madison American Center offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Madison hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, La Quinta Inn & Suites by Wyndham Madison American Center provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 1535 square feet (143 square meters) include conference space. This Madison hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

La Quinta Inn & Suites by Wyndham Madison American Center is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,535 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Quinta Inn Madison American Center
Quinta Madison American Center
Quinta Inn American Center
Quinta American Center
La Quinta Inn & Suites Madison American Hotel Madison
La Quinta Inn And Suites Madison American Center
La Quinta Madison
Quinta Wyndham Madison American Center Hotel
Quinta Wyndham American Center Hotel
Quinta Wyndham Madison American Center
Quinta Wyndham American Center
Hotel La Quinta by Wyndham Madison American Center Madison
Madison La Quinta by Wyndham Madison American Center Hotel
Hotel La Quinta by Wyndham Madison American Center
La Quinta by Wyndham Madison American Center Madison
La Quinta Inn Suites Madison American Center
La Quinta Inn & Suites by Wyndham Madison American Center Hotel
La Quinta by Wyndham Madison American Center
La Quinta Inn Suites Madison American Center
La Quinta Inn & Suites by Wyndham Madison American Center Hotel

La Quinta Inn & Suites by Wyndham Madison American Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 514 out of 1167 reviews
Rating 8 - Good. 312 out of 1167 reviews
Rating 6 - Okay. 191 out of 1167 reviews
Rating 4 - Poor. 89 out of 1167 reviews
Rating 2 - Terrible. 61 out of 1167 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Cheap
Stayed 3 nights in Jan 2025

6/10 Okay

Diane Merrill

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were mediocre....we entered with a ton of luggage and the front desk clerk could have cared less about helping us with a cart, just said "they're over there" and watched us fumble through the lobby....the elevator, work out room and main lobby were somewhat unkept and dirty. The 3rd floor smelled like italian cooking....our room's heat was not working and the only saving grace was a new desk clerk that came up to investigate and gave us a new room across the hall. He was the highlight! I wouldn't choose to stay at this property again if I had other options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Property conditions & facilities
The room was great and the beds comfy
Stayed 1 night in Jan 2025

4/10 Poor

Lesley, St Paul

Disliked: Cleanliness, staff & service
Was on the road and had to stop due to a weather delay. Made the reservation on Expedia and saw the first few comments/reviews were good. My experience is similar to some other negative ones I saw later. When we arrived the man at the counter wasn’t rude, but not welcoming either. When we got to the room I noticed a little dirt, pushed up against the bed frame and baseboards (like it was swifter cleaned not sucked up). Started to unpack and went to the restroom and lifted the toilet seat and it was barely attached (there was also a brown smudge across the back of the seat). Wondering how if it was cleaned no one noticed? I did call the front desk and he told me to come down. Gave me another room but no apology or much to say. I asked at check-in if anyone delivered food to the hotel, and there was a pause, I said I noticed a pub nearby and he said that was about our only option. A couple hours later in the 2nd room after snacking instead, my husband shows me a sign with a QR code to order food nearby! The original room had a large tv, the 2nd room had a much smaller tv and the Dish box was hanging from a cord underneath. The sofa and chairs had stains. The laminate floor in the bathroom was coming up and other sections felt loose. The mattress had a large indentation from wear. Also other furniture in the hallway looked old and stained. Lots of wear and tear - could use a renovation. The price for this stay was way more than the quality and cleanliness.
Stayed 1 night in Jan 2025

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hell
I expect to be refunded. Throughout the night, a man attempted to enter my room with an old room key. He tried this on several other tooms as well. It got so bad that i had to push the couch in my room up against the door to stop him. Was he going to harm me? I dont know. I was unable to sleep out of fear, which meant that the whole purpose of the hotel stay for me - to sleep - was wasted. I have to drive 8 hpurs today on no sleep because this hotel allows random people to try and access rooms. When i moved the couch, there was a ton of garbage and food underneath it that my dog then tried to eat. Definitely not pet friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

kari

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
First of impression upon arrival was un welcoming. We were given keys that didn't work. Had to go back down to the lobby to have them, rescanned. Room with clean. Find core mold in the bathroom sink. Towels are folded on counter instead of hanging on a wall or out of the way. We utilized the pool, which was fine other than the black gunk. Surrounding the rim of the hat tub and the pool that would flake off. Pretty gross. Pool was cool temp fine for the kids. Temperature in the room seemed normal. As we were active And warm air seemed to be blowing at times, but I did frequently have to adjust the thermostat to higher heat. I woke up at two a m, with the events blowing freezing air on high. I crank the heat temperature read as 57 degrees. Nothing changed. At this point, realize the phone in the room to call down to the lobby did not work. So I walked down to the lobby to ask if somebody could come and look at it. I also have a family in the room sleeping, shivering. He comes up, unplug it the sides of the Box falls off. It's nighttime, we just leave it.He can't adjust it back on properly. He does something says it should work.I wait thirty minutes nothing changes. I go back downstairs. Ask for the room to be reimburse and cancel the remaining nights. They do at this point, it's around 4am. I pack up the room. Luckily, we have brought extra blankets that my kids got for christmas. We check out once they woke up. I appreciate the reimbursement, but overall, the experience w
Stayed 2 nights in Dec 2024

8/10 Good

AnnaKatherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good bed. More than adequate water pressure in the shower. Nice cable set up and internet. Breakfast was pleasant in both food and scenery. I only stayed one night (wedding) and it was exactly what I was expecting and needing.
Stayed 1 night in Dec 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Magdalena

Traveled with group
There was dog that pooped on the hallway , when i told front desk that someone’s dog pooped , they did nothing …. After few hours they used white towel and maybe try to clean it but then they left gross white towel cover in poop On the floor of the hotel by my door . So that’s that
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely coming back!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Allyce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and welcoming environment
Stayed 1 night in Dec 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda, KNOXVILLE TN

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Madison home away from home. Friendly, dog friendly, generous breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

Randall, West Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, could use some updates. Could not get hot water in the shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was it was icy in certain spot on psrking lot but that normal after snow and ince
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
So close.
Upon checkin it took awhile for anyone to come and greet us. Wasn’t a very warm welcome, but definitely wasn’t terrible. Nice guy, quiet. Friendly. We were charged a $50 “incidentals” charge upfront, which wasn’t explained and since we weren’t given a receipt, I ended up going back to ask why our rate was higher after it dawned on me. Totally fine, just probably should be given a receipt to make it clear. Maybe we missed him pointing it out, but I had checked in online and put in my card(again) and it never said that. We were in a suite, and my mother in law was going to sleep on the sofa sleeper since the 2 full size beds are not big enough for 2 adults unless neither of you move an inch. There were sheets on it(in questionable shape if I’m being honest, but she’s not picky), but no extra blanket or pillows. I went and got her a blanket and luckily I had my own pillow so we had extra on the beds. Overall the rooms were remodeled nicely, but then it’s almost like they decided that was good enough…let’s not clean them thoroughly anymore. It’s a bit sad. It could be so great. But everything was stained and dusty and just not kept up. The hot tub needed a scrubbing around the edges badly. The whole place just needs some really excellent cleaning people to come in and deep clean the whole place to bring it back to life. It wouldn’t take much more than some elbow grease. We slept well. We’d stay again. Breakfast was great. They just need a little help with upkeep.
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. Overall the place was nice and clean.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice & clean. Bed was a lil too hard for us, tho.
Stayed 1 night in Dec 2024

8/10 Good

Lo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024