Traveled with family
11 Aug 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have never been so dissatisfied with a hotel stay in my life. I reserved a king bed room but was told that only a room with 2 queens was available. Mind you this reservation was made back in January so not sure why that couldn’t be accommodated as there was not very many other rooms booked. We got one of the run down ( not remodeled according to their description in ad). The room was totally outdated, floor not vacuumed and bathroom was disgustingly dirty. There was a huge swarm of gnats in the bathroom that got worse over time. We asked for some clean towels after a couple days and were given another set that had holes in them and had some huge stains on them. They didn’t look clean to us. I did look into booking another hotel but there were no other hotels that had any accommodations available during our time there. We stayed but left a day early because we could not take one more night there. I wished I would have taken pictures.
Stayed 6 nights in Aug 2020