Holiday Inn Madison at The American Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Madison at The American Center by IHG

Property amenity
Exterior
Exterior
Meeting facility
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
$143
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, East Towne Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Madison
    ‪17 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed (Top Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Madison at The American Center by IHG

3-star Madison hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

In addition to an indoor pool, Holiday Inn Madison at The American Center by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2460 square feet (221 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Geiers Grill - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Reviews

Holiday Inn Madison at The American Center by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 648 reviews
Rating 8 - Good. 199 out of 648 reviews
Rating 6 - Okay. 56 out of 648 reviews
Rating 4 - Poor. 20 out of 648 reviews
Rating 2 - Terrible. 21 out of 648 reviews

Reviews

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Birmingham

Stayed 3 nights in Jun 2025

2/10 Terrible

jay

I booked the wrong day! And now am stuck with the cost!!!!
Stayed 1 night in Jun 2025

8/10 Good

Eliannette

Traveled with family
Liked: Staff & service

Electronics

USB ports for charging are needed
Stayed 1 night in Jun 2025

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great employees enjoy are stay
Stayed 1 night in Jun 2025

8/10 Good

Suresh

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lisa, ACTON

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpet in our hallway was terrible, it was all buckled up..a dangerous trip hazard. Most of the staff were very nice, the restaurant staff were great
Stayed 1 night in Jun 2025

6/10 Okay

Adam

This hotel is conveniently located near Madison airport and
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great.
Stayed 1 night in Jun 2025

8/10 Good

Grace

Stayed 1 night in May 2025

2/10 Terrible

Jyotindra

Disliked: Staff & service
Reception counter
Stayed 1 night in May 2025

4/10 Poor

Adrianna M

Disliked: Cleanliness, property conditions & facilities
The toilet seat was very stained and looked dirty. The siwe was missing one soap shelf and had other damaged areas by the door opening. Even though the rain shower faucet should be nice it doesn't provide water pressure water pressure. The bed and pillow were hard. I asked for an extra blanket and they did not have one but brought me a comforter instead. Staff was nice. TV worked well.
Stayed 3 nights in May 2025

10/10 Excellent

Bala

Stayed 2 nights in May 2025

10/10 Excellent

Darrell I

Stayed 1 night in May 2025

10/10 Excellent

Valerie

Stayed 4 nights in May 2025

10/10 Excellent

Keith

Stayed 1 night in May 2025

10/10 Excellent

Regina

Stayed 1 night in May 2025

10/10 Excellent

Casey

Liked: Cleanliness, room comfort

Lovely staff!

The hotel/room itself was fine - the carpet in the hallways was very loose on the 4th floor and could potentially be hazardous for people with disabilities. Everything worked and was clean, so no complaints there. I do have to sing the staff's praises because I accidentally left valuable jewelry in our room and called them afterward to let them know. They kindly kept my jewelry items safe for 4 days until I was able to pick it up. I was so thankful and relieved. Kudos to the kind souls who went above and beyond for their guest. Thank you!
Stayed 1 night in May 2025

8/10 Good

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Crilissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Carpet needs to be replaced in the hallways
Stayed 2 nights in May 2025

8/10 Good

Mark, Libertyville

Liked: Cleanliness, staff & service, property conditions & facilities
Need new AC unit, hard to sleep when it sounds like a train is going down a noisy track
Stayed 1 night in May 2025

10/10 Excellent

Christian

Stayed 2 nights in Apr 2025

6/10 Okay

Roger

Stayed 1 night in May 2025

10/10 Excellent

Cecilia

Liked: Amenities
Good
Stayed 1 night in Apr 2025