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Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Standard Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk
Standard Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, individually decorated, desk
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
1109 Fourier Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Combined shower/tub, free toiletries, hair dryer, towels

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed (Top Floor)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Top Floor)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express And Suites Madison West - Middleton by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.8 out of 5, Exceptional, (511)
$230 nightly
The price is $230 total
includes taxes & fees
Holiday Inn Express And Suites Madison West - Middleton by IHG

About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3-star Madison hotel with free water park
Free water park access, a restaurant, and 4 bars/lounges are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a complimentary water park, a 24-hour fitness center, and a children's pool.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Holiday Inn Hotel & Suites Madison West - Middleton by IHG features a waterslide and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 6800 square feet (632 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle (available 24 hours), an area shuttle, and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites Madison West - Middleton by IHG has designated areas for smoking.

Benvenutos Italian Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6,800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 179 out of 319 reviews
Rating 8 - Good. 68 out of 319 reviews
Rating 6 - Okay. 43 out of 319 reviews
Rating 4 - Poor. 13 out of 319 reviews
Rating 2 - Terrible. 16 out of 319 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family fun

It was wonderful the waterpark was amazing the free breakfast was a good spread and delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great retreat with kids under 15. Pool is nice and staff is pleasant. Friday and Saturday the front bar is open for food and drink service. Be careful where your room is. We stayed in a room over yhe banquet hall during a wedding and our room vibrated until Midnight due to the Dj
Stayed 2 nights in Feb 2025

4/10 Poor

Connie

Liked: Cleanliness
Bar and restaurant were both closed. We chose this hotel because we wanted convenience and we did not get it.
Stayed 1 night in Mar 2025

4/10 Poor

Alexander

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Check in lady was rude as hell. No customer service at all. You could tell she was just pissed she was at work. Told us the bar was open on sunday. No bars were open all day
Stayed 1 night in Mar 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Very nice hotel! Room was huge for a king suite! Bed and pull out bed were super comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

mahmoud, Evanston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Very cool pool for kids Everything is conveniently located The restaurant is ok I would go with just pizza Prime rib was not good
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Hannah

Traveled with family
Disliked: Property conditions & facilities, room comfort

Just kept getting worse.

Waited over for 30 min to check in just to get to our room and the key cards didn’t work. Had to go wait in line for another half hour just to get into my room. Got the kids ready to go swim the main reason we got the hotel was for the pool and amenities of the pool. The basketball hoop was broken but didn’t matter anyway because the pool has to be shut down due to mechanical issues for the remainder of the night. We were only staying one night. The hallway smelt like a sewer spill on the third floor. And everytime you touched the elevator button it shocked you not sure if there was a short or what.
Stayed 1 night in Feb 2025

10/10 Excellent

ESMERALDA

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sofia, Coral Gables

Stayed 1 night in Feb 2025

8/10 Good

Keneisha

Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025

10/10 Excellent

Lindsey

Stayed 1 night in Jan 2025

8/10 Good

Yuri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location - proximity to highway, businesses around. The bedsheets could be cleaner.
Stayed 3 nights in Jan 2025

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool with my littles! Hard to find a good pool for kids! We will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Stayed 1 night in Jan 2025

10/10 Excellent

Soulou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B/A
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Traveled with family

Great family spot!

Great family spot! Pool is fun and food good. Enjoyed time with extend family. Kids loved it everyone was super friendly and very accommodating
Stayed 2 nights in Jan 2025

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay
Stayed 1 night in Jan 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

The rooms were dirty, the bedding, the bathroom and behind furniture! Had to change the sheets. Couldn’t find new rooms to accommodate me after I had paid for 3 rooms. Prior to booking, after booking and the week of as well as check in I asked for conjoined rooms or right next to each other. That did not happen! Two rooms were next to each other and another 100 ft away and around the corner. Barely any staff on site it was a mess
Stayed 1 night in Dec 2024