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Holiday Inn Express And Suites Madison West - Middleton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express And Suites Madison West - Middleton by IHG

Exterior
Exterior
Exterior
Reception
Free buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Air conditioning

Explore the area

Map
8353 MURPHY DRIVE, Middleton, WI, 53562
  • West Towne Mall
    ‪6 min drive‬
  • University of Wisconsin-Madison
    ‪12 min drive‬
  • University of Wisconsin Hospital and Clinics
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

  • Free airport shuttle
  • Kids pool
  • Waterslide
  • Parking included
4.2 out of 5, Very Good, (288)
The price is $83
per night
$96 total
includes taxes & fees
Apr 17 - Apr 18
Holiday Inn Hotel & Suites Madison West - Middleton by IHG

About this property

Holiday Inn Express And Suites Madison West - Middleton by IHG

Middleton hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, conference space, and dry cleaning. Housekeeping is available on request.
Holiday Inn Express And Suites Madison West - Middleton by IHG offers 106 accommodations with safes and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Middleton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express And Suites Madison West - Middleton by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 750 square feet (70 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a picnic area. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary uncovered self parking is available on site, along with a car charging station.

Holiday Inn Express And Suites Madison West - Middleton by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 750 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per stay
Cribs (infant beds) are available for USD 10.00 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Middleton
Holiday Inn Express Suites Madison West Middleton
Holiday Inn Express Suites Madison West Middleton by IHG
Holiday Inn Express Suites Madison West Middleton an IHG Hotel

Holiday Inn Express And Suites Madison West - Middleton by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 396 out of 477 reviews
Rating 8 - Good. 65 out of 477 reviews
Rating 6 - Okay. 8 out of 477 reviews
Rating 4 - Poor. 4 out of 477 reviews
Rating 2 - Terrible. 4 out of 477 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a few times when visiting family. Staff is always friendly & attentive, quick check in & accommodating. The property is clean & well maintained. I always feel like it is a good value for what it offers.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naveed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best to stay .
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times when seeing grandkids. As always everything is great.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfy room, excellent breakfast choices. Will return!
Stayed 1 night in Dec 2024

8/10 Good

Marissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff there. Efficient, clean enough, and breakfast is about what you’d expect .
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Breakfast ever.
Stayed 1 night in Dec 2024

10/10 Excellent

MARIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

MARIAM

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here while visiting family. Will return!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenneth, Castle Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Property conditions & facilities
Very clean and nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Doug

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Watch out for shuttle service requirements
Hotels.com and the website for the hotel both said that an airport shuttle ran until 10pm, but it did not tell us that you have to schedule it 24 hours in advance. This cost me frustration and a $65 Uber ride both ways. Also the staff was not exactly helpful and their was a ton of construction like noises all night. I think it was the concrete facility nearby and USPS trucks loading all night. Noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Business traveler
Great for price
Glvery cozy and good price. Friendly and efficient check in and out.
Stayed 2 nights in Dec 2024

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tune was under repair and we were really going to use this after shopping all day
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine staff, rooms, location
This place is a tremendous find—fine staff, comfortable rooms, great breakfast buffet and good location. Given all that the price is very reasonable.
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here 4 times whenever we come to visit family. Love the friendly and helpful staff. The rooms are always clean and comfortable with plenty of towels. We were in 329 and the only issue was that the hair dryer seems to be wearing out. Not much air flow but I made it work for me. The beds were comdy and I love all of the pillows. It's the main reason we stay at holiday inn express.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly employees.
Stayed 1 night in Nov 2024

8/10 Good

Brittany

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to park, and really comfortable beds. Thinner walls, so maybe bring ear plugs if you have a room close to the lobby.
Stayed 1 night in Nov 2024

8/10 Good

Kendra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Not a real fan - a lesser version of the Holiday Inn Express 2 miles away.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024