Hampton Inn & Suites Madison-West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Madison-West

Exterior
Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Reception
Reception
Indoor pool, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
483 Commerce Dr, Madison, WI, 53719
  • West Towne Mall
    3 min drive
  • Hilldale Shopping Center
    9 min drive
  • University of Wisconsin-Madison
    13 min drive
  • Madison, WI (MSN-Dane County Regional)
    27 min drive

Room options

Studio Suite, 2 Queen Beds, Non Smoking

  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • 437 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hampton Inn & Suites Madison-West

Madison hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hampton Inn & Suites Madison-West offers 133 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn & Suites Madison-West provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site. Guests can use the health club at a partner property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 2 2024 to December 7 2024 (completion date subject to change). The following areas are affected:
  • Spa tub
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Madison-West
Hampton Inn Madison-West
Hampton Inn Stes Madison West Hotel Madison
Hampton Inn Madison-West Hotel
Hampton Inn Suites Madison West
Hampton & Suites Madison West
Hampton Inn & Suites Madison-West Hotel
Hampton Inn & Suites Madison-West Madison
Hampton Inn & Suites Madison-West Hotel Madison

Hampton Inn & Suites Madison-West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1004 reviews" "
Rating 8 - Good. 239 out of 1004 reviews" "
Rating 6 - Okay. 55 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clarice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All things were top notch.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed, shower and in room coffee!
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Raul

Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Loved to big the parking is
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 3 nights in Aug 2024

8/10 Good

Norielit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Front desk staff who checked us in was nice and very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tastefully decorated. Convenient local to East Madison
Stayed 1 night in Aug 2024

8/10 Good

Loretta

Stayed 1 night in Aug 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was amazing
Stayed 2 nights in Aug 2024

6/10 Okay

Shanna, Whitewater

Traveled with partner
Liked: Cleanliness
This was my 1st time staying at this property. I enjoyed about my stay. The room & property felt very clean. The bed & pillows were comfortable. The two members of the housekeeping staff that I did interact with were very kind & friendly. I was able to check-in early, which I greatly appreciated. The breakfast had a nice variety of both beverages and hot & cold breakfast food options. I liked that the breakfast was included with my stay as well as the parking was free too. The breakfast dining area had a lot of seating & the windows really let in the natural light. The hot tub was nice too. The property was just right up the road from Target, Petsmart, and Menards. As much as I did absolutely enjoy my stay at this specific property, I do feel that there is some room for improvement too. I feel as though the property overall could use an aesthetic upgrade as it seems quite a bit outdated compared to other Hampton Inn & Suites in Madison that I have stayed at. The hot tub kept turning off too unless you get out of the hot tub to turn on the jets from a switch on the wall. It isn’t convenient to keep getting up to turn it back on. There should be a switch next to the hot tub itself. There wasn’t an attendant that I saw in the dining room to refill items that were low or to clean the tables for the next guests to sit at. I wish the front desk staff would have been a bit more friendly too especially when it came to my request for an early check-in for a special occasion.
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms with fridge and microwave.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite
This is my favorite hotel in Madison. Once again, they did not disappoint.
Stayed 1 night in Aug 2024

8/10 Good

Gerry

Liked: Cleanliness, staff & service
Good location and good room. It is an older hotel that needs some updating. Great front desk service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jazmine

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

8/10 Good

Heather

Stayed 1 night in Aug 2024