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Embassy Suites By Hilton Madison Downtown

3.5 star property

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Photo gallery for Embassy Suites By Hilton Madison Downtown

Exterior
Meeting facility
Suite, 1 Bedroom, Accessible (Roll-In Shower) | Iron/ironing board, free WiFi
Bar (on property)
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Parking available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
231 S. Pinckney Street, Madison, WI, 53709
  • Capitol Square
    ‪2 min walk‬
  • Monona Terrace Community and Convention Center
    ‪4 min walk‬
  • Wisconsin State Capitol
    ‪7 min walk‬
  • Madison, WI (MSN-Dane County Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Bathroom shower

Room, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Room, 1 Bedroom, Accessible, Bathtub (Mobility) | Iron/ironing board, free WiFi

Room, 1 Bedroom, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Hyatt Place Madison Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1003)
The price is $621
per night
$717 total
includes taxes & fees
Apr 29 - Apr 30
Hyatt Place Madison Downtown

About this property

Embassy Suites By Hilton Madison Downtown

3.5-star hotel in Downtown Madison
A fitness center, valet parking, and a business center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a 24-hour front desk, and express check-in.
Air-conditioned accommodations at Embassy Suites By Hilton Madison Downtown offer irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This Madison hotel also offers a fitness center, a terrace, and express check-in. Parking is available onsite for a surcharge.

Embassy Suites By Hilton Madison Downtown has designated areas for smoking.

Guests are offered a complimentary cooked-to-order breakfast each morning. A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 24 per day)
  • Valet parking on site (USD 40 per day)

Food and drink

  • Free cooked-to-order breakfast available daily
  • Free daily manager's reception

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 60 lbs per pet

Children and extra beds

Children are welcome

Important information

Optional extras

  • Self parking fee: USD 24 per day
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Embassy Suites By Hilton Madison Downtown Hotel
Embassy Suites By Hilton Madison Downtown Madison
Embassy Suites By Hilton Madison Downtown Hotel Madison

Embassy Suites By Hilton Madison Downtown Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 228 out of 266 reviews
Rating 8 - Good. 30 out of 266 reviews
Rating 6 - Okay. 5 out of 266 reviews
Rating 4 - Poor. 1 out of 266 reviews
Rating 2 - Terrible. 2 out of 266 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

William, Grayslake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large, comfy, clean, beautifully-appointed. The suite area was also roomy, with a great couch and a TV. Great coffee-maker, beautiful bathroom. Our stay included 2 drinks for the evening reception and breakfast, which was a wonderful buffet, including freshlyp-made omelettes and a great array of bacons, sausages, french toast, scrambled egs, fresh fruit, cereals, oatmeal. Service was top notch everywhere. We'll be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many Hilton properties, but this was our best experience. Our room was spotless as was every other area of the hotel we encountered. We appreciate not having carpet in the rooms. The bed was very comfortable and the linens were so fresh and crisp. Excellent shower. Every member of staff we encountered was friendly and helpful. The complimentary breakfast far exceeded expectations. We were there on a busy Saturday morning and the young men handling the cooked-to-order offerings were efficient and courteous. Tables were immediately cleared by staff. The desk staff was very welcoming. We will definitely be back again. Great value for an exceptional stay. Love it that you welcome dog guests.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and aesthetically pleasing. The staff was excellent -- the valet people, the desk person (Brandon?), the bartenders (Kevin & ....). Minor negatives were: 1- construction noise early in the morning; we could hear it clearly through the window, up on the 4th floor. 2- the bed was NOT comfortable -- not firm; way too soft & squishy; had a back ache in the morning. 3- we were there on NY Day and the kitchen was not open. I realize it was a holiday, however, because it was a holiday, other restaurants in the area would be closed .... we expected that the kitchen would be open for guests. If you offer hotel services 365d/year, then some kitchen food service should be available 365d/year.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable area, beautiful facility. Breakfast was awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast. Manager reception was nice especially bartenders were great. Only recommendation would be a small tray of vegetables for a healthier option,
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hilton! By far one of my favorite hotels I stayed in! The staff was super friendly and the amenities were great!
Stayed 1 night in Dec 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

10/10 Excellent

Ashwin, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and quality. Very polite and kind staffs.
Stayed 3 nights in Dec 2024

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Room service was an issue I had to go to the lobby to order room service because there was no option to order by phone or thru the hotel website (inconvenient). I was told to return to my room and it would be delivered and I eventually had to call to insist someone brought it to my room. I was told we are short staffed, and that’s not my issue. Furthermore, there was an issue w/billing which was quickly corrected by the staff when I checked out and I don’t know who he was but he was pleasant, quick and professional
Stayed 5 nights in Dec 2024

8/10 Good

Rhonda

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, great value, comfortable rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were staying in Madison for a graduation ceremony. Very lovely place. Staff were friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

MICHELLE, MANITOWOC

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing, room was good, facilities nice. Staff pleasant and attentative
Stayed 1 night in Dec 2024

10/10 Excellent

MICHELLE, MANITOWOC

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Friendly staff. Comfy bed!
Stayed 1 night in Dec 2024

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024