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Comfort Suites Madison West

2.5 star property

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Photo gallery for Comfort Suites Madison West

Lobby
Lobby
Lobby
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪12 min drive‬
  • Camp Randall Stadium
    ‪14 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Double Beds with Sofa bed, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Lobby

Baymont by Wyndham Madison West/Middleton WI West

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
3.9 out of 5, Good, (1005)
The price is $69
per night
$80 total
includes taxes & fees
Mar 27 - Mar 28
Baymont by Wyndham Madison West/Middleton WI West

About this property

Comfort Suites Madison West

Madison hotel with indoor pool
Along with an indoor pool, this hotel has a hot tub and a business center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Comfort Suites Madison West features an indoor pool and a hot tub. Wireless Internet access is complimentary. This hotel offers access to a business center and 2 meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary self parking is available on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Comfort Suites Madison West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 144 out of 301 reviews
Rating 8 - Good. 71 out of 301 reviews
Rating 6 - Okay. 38 out of 301 reviews
Rating 4 - Poor. 20 out of 301 reviews
Rating 2 - Terrible. 28 out of 301 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service clean room great place.
Stayed 2 nights in Dec 2024

6/10 Okay

Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk shared her recent experiences of her job rather than holding it in. Sometimes others have the answers. So, it was good that she let it out. I just needed to be patient at check-in.
Stayed 2 nights in Dec 2024

4/10 Poor

Tracy

Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Greatest
Stayed 4 nights in Nov 2024

4/10 Poor

Adam

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

Matthew Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, the breakfast was tasty and plentiful, the staff were pleasant and helpful; I really enjoyed the hot tub!
Stayed 5 nights in Nov 2024

6/10 Okay

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Austin

Stayed 2 nights in Nov 2024

2/10 Terrible

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was waiting for 10 minutes at the front desk to check in, a young couple came in at that point, than another woman. It was a full 15 minutes of waiting before a man leisurely walked up and slowly becagan my check in. No apologies for the wait, what so ever. He barely said a word during the process, never even smiled. I realize everyone is understaffed nowadays but friendly customer service is still very much appreciated.
Stayed 2 nights in Nov 2024

6/10 Okay

Shelly

Traveled with family
Liked: Cleanliness, staff & service
The pool/hot tub area was nice.The breakfast selections were good but area was alittle tight could if used more room when it got busy. What i didn't like was the picture on the site didn't match the room i booked. For a accessible for handicaps room very small and tight. And were at the end of the hall farest from the elevator. On the 3rd floor. The hotel needs some up updating. Other than that it was a very quite area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started out great pool is nice hot tub fantastic. But was very noisy kids screaming in hall way knocking on door that we put do not disturb. We complained and they were nice enough to move us to quiet floor. Some people just have no respect for others.
Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Thank you!
Stayed 7 nights in Nov 2024

8/10 Good

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Tara

Disliked: Staff & service, amenities, property conditions & facilities
COCKROACHES! Beware! In June 2024, I booked this hotel for two nights for Parent Weekend at UW-Madison. I stayed one night and in the morning, found cockroaches on my door (room 2001)! When I showed my pictures to the woman at the front desk, she said, “ Yep! Those are definitely cockroaches.” She really didn’t seem all that surprised by my findings. She put me in a different room on a different floor (which I was hesitant about anyway; for every cockroach you see there’s a million more that you don’t). The new room smelled strongly of musty chemicals so I checked out. The front desk woman said she would refund me for the second night, but that didn’t happen yet- I’m still working on it! Since the hotels were very full due to Parent Weekend, I had to get a room that was way out of my budget! So upset…
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely will stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joel

Stayed 2 nights in Oct 2024

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service
We enjoyed 5 nights at the hotel. Convenient location, good breakfast. Dated decor and fitness center could be updated with weights. Housekeeping an issue. If the hotel promises housekeeping on the third night of stay, and then not provide it because it’s Sunday, then offer to clean on Monday or Saturday. We had no housekeeping the entire visit. Front desk did provide us with new towels and other things we needed which was appreciated.
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Serena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024