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Comfort Suites Madison West - Middleton

2.5 star property

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Photo gallery for Comfort Suites Madison West - Middleton

Lobby
Indoor pool
Lobby
1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds with Sofa bed, Non Smoking

8.4 out of 10
Very good
(50 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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The price is $73 total
includes taxes & fees
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About this property

Comfort Suites Madison West - Middleton

Madison hotel with indoor pool
Along with an indoor pool, this hotel has a hot tub and a business center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Madison West - Middleton offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Comfort Suites Madison West - Middleton features an indoor pool and a hot tub. Wireless Internet access is complimentary. This hotel offers access to a business center and 2 meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary self parking is available on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West
Comfort Suites Madison West - Middleton Hotel
Comfort Suites Madison West - Middleton Madison
Comfort Suites Madison West - Middleton Hotel Madison

Comfort Suites Madison West - Middleton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 344 reviews
Rating 8 - Good. 85 out of 344 reviews
Rating 6 - Okay. 42 out of 344 reviews
Rating 4 - Poor. 21 out of 344 reviews
Rating 2 - Terrible. 33 out of 344 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SIA

Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I liked the hours of the pool . I didn't like how our room wasn't cleaned during our stay. We didn’t have clean towels for our second night. Also didn’t get breakfast the first morning because it started at 7am and we had to leave by 630am
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!! Great area to stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dionte

Stayed 1 night in Mar 2025

2/10 Terrible

Quentin, Marshfield

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving to the hotel the parking lot had vehicles in the parking lot blaring music and permiating smoke from the cars. The smoke had a distinct smell of marijuna. Upon arriving into our room we found garbage behind the sleeper sofa and under both beds. Garbage included gum, M&M’s, various bags of sandwich crackers. We cleaned this up to the best of our ability. When we went to pull out the sleeper sofa we found a dirty fitted sheet that had stains and someone’s hair on it. In the meantime we pulled the extra sheets and blankets from the armour not inly to find stained sheets and again someone’s hair that wasn’t ours. After establishing we wanted to gather new sheets and blankets I took the dirty laundry to the front desk which in turn they gave me a folded up sheet set and blanket set. In turn we returned to the room to find the sheets were stained again. My wife took the sheets back to the front desk and those sheets were finally satisfactory. Once we open the second blanket up we found what looked like mascara stained blanket. I was able to return to the desk and get what was finally a decent looking blanket. During our departure we walked to our truck and found that the vehicle that was parked next to us had thrown out a variety of garbage into the adjacent parking spot. Garbage included leftover wings, clothes, shoes, mascara and flip flops. So much garbage thatbit led us to evaluate our vehicle to ensure that there was not any damage to it.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

crystal

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for the price! Always clean and the breakfast is always fresh
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Rebeka

Liked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryleigh

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and stay here everytime I pass through Madison. The staff is always kind, the room is always clean. The rooms are very spacious and quiet. The parking lot is well lit and quiet. I definitely recommend staying here.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities
Guy was revving his truck engine at 1 am and onward outside. The second time I called the front desk about it (because it didn’t stop), I said I would call the police if it doesn’t stop. Guy could drive to any other empty office building property nearby and top up his battery or whatever, rather than in front of all of the hotel windows. Because of this, I discovered the window was not closed, couldn’t be latched. Faucet in shower missing caulk. Safe could not be used. Other than that, it was a cheap and clean place….
Stayed 1 night in Feb 2025

6/10 Okay

Devin, Galena

Traveled with family
Liked: Amenities
Large rooms. But, dingy. Beds could have been comfier and breakfast was pretty decent. Nice selection.
Stayed 1 night in Nov 2024

6/10 Okay

Karrie

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sadly, on sunday morning at 6 AM after a shower I found out the hair dryer (that I specifically asked about prior to check in) was BROKEN...I have waist length hair and had to be to a meeting by 8...WET HAIR and ALL!!! Front desk just said sorry maint doesn't get her until 8
Stayed 1 night in Feb 2025

6/10 Okay

torresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility for the most part and friendly staff. Not to mention they have free breakfast and a pool if that's your thing.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryleigh

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming here! Everytime I pass through this is my hotel of choice. It’s quiet, clean, and the staff is always is so kind.
Stayed 1 night in Feb 2025

10/10 Excellent

LYNETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Tiara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff did not know how to bill for accommodation and tried to swipe my card multiple times for deposit. When inquiring about the deposit staff were rude and claimed Expedia charged my card instead of the hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca

Liked: Staff & service
The beds were very clean in the room but the rest of the room was not so clean. The hallways smelled of marijuana. The shower was nice and had good pressure.
Stayed 1 night in Feb 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Good experience, the only negative part was that there were no curtains on the windows to block out the lights outside
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Eddie

Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025