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Comfort Suites Madison West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Madison West

Lobby
Indoor pool
Lobby
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    4 min drive
  • Lake Mendota
    7 min drive
  • Hilldale Shopping Center
    10 min drive
  • Madison, WI (MSN-Dane County Regional)
    20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Double Beds with Sofa bed, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

AmericInn by Wyndham Madison West

Pool
Hot Tub
Breakfast included
Pet friendly
4.4 out of 5, Excellent, (1242)
The price is $71
per night
$82 total
includes taxes & fees
Dec 11 - Dec 12
AmericInn by Wyndham Madison West

About this property

Comfort Suites Madison West

Madison hotel with indoor pool
Along with an indoor pool, this hotel has a spa tub and a business center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
Comfort Suites Madison West features an indoor pool and a spa tub. Wireless Internet access is complimentary. This hotel offers access to a business center and 2 meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary self parking is available on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Comfort Suites Madison West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 117 out of 240 reviews" "
Rating 8 - Good. 59 out of 240 reviews" "
Rating 6 - Okay. 25 out of 240 reviews" "
Rating 4 - Poor. 16 out of 240 reviews" "
Rating 2 - Terrible. 23 out of 240 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Berwick

Rooms were clean
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Katherine

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was right up against AC unit, which blew on and off all night. Sofa was very stained. Toilet was not clean and I was told the cleaning staff was gone and nothing could be done!!! Furnishing were worn out and dated.
Stayed 2 nights in Aug 2024

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They needed our room, so we were upgraded to a beautiful suite. We would stay here again!
Stayed 1 night in Aug 2024

2/10 Terrible

angel

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Damarion

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 6 nights in Jul 2024

10/10 Excellent

Christina

Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Kierra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kim

Traveled with partner
Everything was ok
Stayed 1 night in Jul 2024

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointed, Very unclean place.
A group of people smoking pot in the parking lot when we pulled in. The front desk lady seemed frazzled and annoyed when I checked in.There are people living in this hotel that are either wandering through the halls or smoking cigarettes outside the entrences. at use rocks to prop open doors that are supposed to keep the place locked and secure. So needless to say the place isnt secure. The cleanliness and upkeep of the property are very poor. The place is in need of a major thorough cleaning. Walls and floors are dirty, breakfast area was dirty. A musty smell throughout. The air conditioner in our room didnt work. Needless to say very disappointed. We will be back in this area in a couple of weeks and we will absolutely not be staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing time while having doctors appointments very nice people and breakfast was good
Stayed 3 nights in Jun 2024

10/10 Excellent

mohamud

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location & breakfast
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Stayed 1 night in Jul 2024

2/10 Terrible

Tricia

Stayed 2 nights in Apr 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

James Brody

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Amber

Stayed 2 nights in Jun 2024

2/10 Terrible

Christopher

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was uncomfortable. AC barely kept up even while it was in the 60s outside. Barely was able to sleep
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
An ok stay
Facilities and staff were great. Beds were tiny and uncomfortable. Bathroom had many broken features.
Stayed 2 nights in Jun 2024