Best Western West Towne Suites

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western West Towne Suites

Front of property
Lobby
Lobby
Free daily cooked-to-order breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
650 Grand Canyon Dr, Madison, WI, 53719
  • West Towne Mall
    ‪9 min walk‬
  • Hilldale Shopping Center
    ‪8 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪27 min drive‬

Similar properties

Exterior

AmericInn by Wyndham Madison West

Pool
Hot Tub
Breakfast included
Pet friendly
4.4 out of 5, Excellent, (1140)
The price is $71
per night
$82 total
includes taxes & fees
Feb 10 - Feb 11
AmericInn by Wyndham Madison West

About this property

Best Western West Towne Suites

Madison hotel walkable to West Towne Mall
A fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite.
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. For a surcharge, the property provides an area shuttle within 15 miles and a bus station shuttle. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 623 out of 1126 reviews" "
Rating 8 - Good. 303 out of 1126 reviews" "
Rating 6 - Okay. 101 out of 1126 reviews" "
Rating 4 - Poor. 57 out of 1126 reviews" "
Rating 2 - Terrible. 42 out of 1126 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, Liberty Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms. Great made to order breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great option
Stayed 4 nights in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
near everthing
Stayed 3 nights in Oct 2024

6/10 Okay

Susan

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Clean but old
The room was clean but old.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Corrine

Stayed 1 night in Oct 2024

8/10 Good

Perla

Stayed 2 nights in Oct 2024

8/10 Good

Angela

Stayed 1 night in Oct 2024

4/10 Poor

Michael

Business traveler
Liked: Staff & service
I arrived on a wednesday. I was booked a room number 201.A far walk from the entrance. It was clear I was an older person who had difficulty walking so I was disappointed I had to walk so far down the long hallway rather than given a room much closer to the elevator and main entrance. The room was noisy from other guests as well. The person checking me in should have asked if this room would be ok considering I was more elderly about having to walk so far.
Stayed 2 nights in Oct 2024

6/10 Okay

Jesus

Stayed 1 night in Sep 2024

8/10 Good

Suzanne

Stayed 4 nights in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, comfortable and safe stay
The room was comfortable, secure, and clean. We really appreciated the small refrigerator (there was also a microwave, but we didn't use it). The ventilation controls worked well. The location looks out on a highway but we didn't experience any outside noise. Breakfast provided a hot choice of eggs (cooked to order) or pancakes or French toast, accompanied by breakfast meat and potatoes. There were other options such as bagels, muffins, toast, yogurt, cereal, juice. Breakfast is five stars. The coffee was good and hot during breakfast (we tried it in the afternoon and not as hot then). Staff were very nice. This is an older property but pretty well maintained. Parking was readily available and the parking lot was well-lit. Amenities were adequate, but I prefer to have large refillable containers rather than small plastic ones.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. The area surrounding the property is not very appealing and you need to have a car to get anything - no stores or services within walking distance (I.e. market, restaurants, etc).
Stayed 3 nights in Oct 2024

2/10 Terrible

Adam, Savage

Traveled with family
Disliked: Amenities, property conditions & facilities
This property was run down and not at all worth the $300/night we paid. There were 3 of us, our daughter was going to sleep on the pull out couch bed. When we pulled it out it reeked of urine so bad there was no way she could sleep on it. So we had to cram into the one bed and none of us got much sleep. It made our trip less enjoyable since we were all so tired.
Stayed 2 nights in Oct 2024

4/10 Poor

Lynn

Business traveler
Liked: Cleanliness, staff & service, room comfort
No longer a good option
We've been staying at this hotel for years. This most recent stay was $100 more than every other stay. The breakfast, lack of hot water and furnishings don't justify over $200/night room. I doubt that we will be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

A. Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 stars
I stay here every time I come into town. Wonderful staff and clean property.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. I was in town for a family funeral, so I wasn't interested in anything except a comfortable bed and a hot shower in the morning. Both were terrific. I will definitely stay with you again.
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Business traveler
Liked: Staff & service, room comfort
Hotel was vacuumed and somewhat clean but at some point, they need to change the carpet
Stayed 2 nights in Sep 2024