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Best Western West Towne Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western West Towne Suites

Front of property
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Lobby
Free daily cooked-to-order breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Free WiFi

Explore the area

Map
650 Grand Canyon Dr, Madison, WI, 53719
  • West Towne Mall
    9 min walk
  • Hilldale Shopping Center
    8 min drive
  • University of Wisconsin-Madison
    11 min drive
  • Madison, WI (MSN-Dane County Regional)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 462 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Private kitchen | Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

AmericInn by Wyndham Madison West

Pool
Hot Tub
Breakfast included
Pet friendly
4.4 out of 5, Excellent, (1140)
The price is $75
per night
$87 total
includes taxes & fees
Jan 8 - Jan 9
AmericInn by Wyndham Madison West

About this property

Best Western West Towne Suites

Madison hotel walkable to West Towne Mall
A fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite.
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. For a surcharge, the property provides an area shuttle within 15 miles and a bus station shuttle. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1098 reviews" "
Rating 8 - Good. 295 out of 1098 reviews" "
Rating 6 - Okay. 101 out of 1098 reviews" "
Rating 4 - Poor. 56 out of 1098 reviews" "
Rating 2 - Terrible. 39 out of 1098 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Diana Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone knocked at my door. He asked if I had checked in. I replied yes. After i closed the door and thought hard about it, i called the front desk and ask if they sent someone checking on me. Later, I got a call saying it was their manager checking. It was safe. I'm happy that they checked on it.
Stayed 2 nights in Sep 2024

10/10 Excellent

PRAVEEN

Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Liked: Amenities
Very Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl, Stoddard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, quiet, and the bed was great. We loved the convenience of driving to my daughters home, and other areas of interest. Price was also good.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Chloe

Disliked: Property conditions & facilities
Not bad for the price, it was lower than usual, we only booked it for the convenience of “electric vehicle charging” and there ended up only being 1 Tesla charger all the way in the back. The room was okay, very outdated but decent beds. Bathroom had mold in it and the hall and room stunk of mold and must. The front desk guy was rude when we arrived but when we left a different was very sweet to my family. Overall a 5/10, would not stay with best western again though after that.
Stayed 1 night in Sep 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
spider in the bed. overall dirty and smelled damp
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and breakfast was good.
Stayed 1 night in Sep 2024

6/10 Okay

Alondra

Liked: Staff & service
Disliked: Property conditions & facilities
There is to much construction going on.. and my room smelt like moldy and was for what ever reason kinda damp.. but the staff was nice
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, staff & service, amenities
staff are friendly, close to mall
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you have a car, Would come back!
My son and I stayed here for SOARS orientation at the University of Wisconsin. We arrived a little too early to check in, and the front desk suggested we go have lunch and come back. They recommended this bar/restaurant literally 3 min walking. It was so nice to sit outside and enjoy our lunch. We checked in and then left to walk to the University. It was a 20min walk. We only found out about the shuttle the next day when we saw it outside the hotel and inquired about it. The rooms were clean. Breakfast was good. The cappuccino machine was a big hit. The line was long to get a cup. The restaurant at the hotel was good too. The pizza was very good and it our first time to have cheese curd. It was interesting. We also ate at the Italian restaurant and had ice cream too, both places located across the street from the hotel. I would definitely come back and stay here for any school function. Very convenient to everything.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. Clean and comfortable. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff are very nice and helpful breakfast is good
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and the room but great!
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Breakfast was cook to order by one person and was super slow took 30+ minutes for some.scrambled eggs and it was not a decent serving
Stayed 1 night in Sep 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy but very clean. Spacious room. Great staff and wonderful made to order breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very reasonably priced hotel with a surprisingly good hot breakfast included. The property is a little dated but well run. The faculty is clean and staff is efficient.
Stayed 4 nights in Aug 2024

10/10 Excellent

Raquel

Stayed 1 night in Aug 2024