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Best Western Plus InnTowner Madison

3.0 star property

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Exterior
Free daily buffet breakfast
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

Map
2424 University Avenue, Madison, WI, 53726
  • University of Wisconsin-Madison
    ‪13 min walk‬
  • University of Wisconsin Hospital and Clinics
    ‪13 min walk‬
  • Camp Randall Stadium
    ‪13 min walk‬
  • Madison, WI (MSN-Dane County Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Separate Living Room)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Fireplace (Separate Living Room)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Microwave

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Cozy Room)

  • 455 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 455 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Madison Concourse Hotel and Governor's Club

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.7 out of 5, Exceptional, (2662)
$184 nightly
The price is $184 total
includes taxes & fees
The Madison Concourse Hotel and Governor's Club

About this property

Best Western Plus InnTowner Madison

Hotel in Regent
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus InnTowner Madison provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 6200 square feet (576 square meters) include conference space. This Madison hotel also offers a library, a terrace, and a vending machine. A complimentary area shuttle within 2 miles is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus InnTowner Madison is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Highland Corner Grill - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Things to do

  • Archery
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western InnTowner
Best Western Plus InnTowner
Best Western Plus InnTowner Highland Club
Best Western Plus InnTowner Highland Club Hotel
Best Western Plus InnTowner Highland Club Hotel Madison
Best Western Plus InnTowner Highland Club Madison
InnTowner
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner Hotel
Best Western Plus InnTowner Madison
Plus Inntowner Madison Madison
Best Western Plus InnTowner Madison Hotel
Best Western Plus InnTowner the Highland Club
Best Western Plus InnTowner Madison Madison
Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

malee

Stayed 2 nights in Feb 2025

8/10 Good

Stacie

Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!!

Hotel was extremely clean and restaurant food/breakfast was fabulous. Traveled with my service dog and would’ve liked a dedicated area with easy access for her to go to bathroom. Will definitely be staying here again for my numerous trips to Madison Hospital. Also want to mention the extra wonderful service of a shuttle for a 2 mile radius. Our driver Dennis was a favorite!
Stayed 2 nights in Mar 2025

10/10 Excellent

Darrell, MANITOWOC

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great staff and great food. Very nice rooms and very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

We were greeted with a warm smile and a welcome, which was great. I feel there are many times staff are on auto pilot and barely making it through a shift. Check in was quick and easy. We were able to pre register on our phone which was great.The room was clean and layout was nice. We had a double queen room which had a large armoire for coats, entertainment center with dresser drawers below, desk with chair, microwave, coffee pot and refrigerator. The bathroom has beautiful stonework in the shower and sliding glass doors which makes it feel open and earthy.The pool is a little on the small side but still nice. It does have a lift and is handicap accessible. There was a hot tub also which was perfect after a long day. The bar staff (Kevin) was awesome. We enjoyed his jokes, music and movie knowledge. The beds were average for comfort.There is free breakfast in the morning that you definitely do not want to miss. Breakfast included eggs, sausage, breakfast potatoes, french toast, oatmeal with add your toppings, assorted yogurt, assorted cold cereal, fresh fruit, toast, bagels, assorted sweet rolls. Whew! For beverages they had coffee, tea, milk, oat milk, apple juice, orange juice and cranberry juice. We definitely did not go away hungry. They have express check out also which was appreciated. The hotel offers a free shuttle service that is first come first serve and will travel up to 2 miles from hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very comfortable. Friendly staff, great location, shuttle service is an added bonus
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Amenities
Very friendly staff Nice to have restaurant in building Great food
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Not a bad place to stay

Decent place to stay when visiting the UW-Madison campus. Especially if going to a football game. Restaurant in lobby is just ok, but a good place to sit and have a drink or a simple meal.
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Best continental breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Suzanne

Freezing room

The heat did not work in my room. It was freezing. I requested to move but they said the hotel was full
Stayed 1 night in Feb 2025

8/10 Good

Randal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madison Hotel

The rooms are spacious and comfortable, the restaurant offers delicious food, and the location is convenient and well-maintained.
Stayed 2 nights in Feb 2025

8/10 Good

Tommy

Stayed 3 nights in Feb 2025

10/10 Excellent

harry

Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice place that is close to hospital.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shikhar

Business traveler
Liked: Staff & service
The location of the property was great, lots of restaurants and a 7/11 close by. The room was okay, had plenty of space and a nice bed. However, the property is a little dated and could use a refresh.
Stayed 1 night in Feb 2025

8/10 Good

Jim

Business traveler
Liked: Amenities, property conditions & facilities
Close to campus
Stayed 1 night in Feb 2025

4/10 Poor

Lesley

Stayed 1 night in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service
Close to UW Health Hospital, shuttle and good breakfast.
Stayed 1 night in Jan 2025

4/10 Poor

David

Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Stayed 1 night in Jan 2025