Best Western East Towne Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western East Towne Suites

Indoor pool, sun loungers
Exterior
Lobby
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
4801 Annamark Dr, Madison, WI, 53704-7402
  • East Towne Mall
    10 min walk
  • Madison Area Technical College
    4 min drive
  • American Center
    4 min drive
  • Madison, WI (MSN-Dane County Regional)
    13 min drive

Room options

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Best Western East Towne Suites

Madison hotel with indoor pool
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western East Towne Suites provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Complimentary uncovered self parking is available on site.

Best Western East Towne Suites is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Spa tub

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 437 out of 1075 reviews" "
Rating 8 - Good. 389 out of 1075 reviews" "
Rating 6 - Okay. 146 out of 1075 reviews" "
Rating 4 - Poor. 62 out of 1075 reviews" "
Rating 2 - Terrible. 41 out of 1075 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Aug 2024

10/10 Excellent

PAMELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Excellent location for many restaurants, and easy drive to the capitol.
Stayed 2 nights in Aug 2024

6/10 Okay

Angie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was convenient and easy to get to. Lots of food and entertainment options in the area. The room smelled strange. It had a smell I can only describe as a mixture of musty, sweaty sheets and fish. I went and bought febreze in order to be able to sleep. There was mold along the caulking around the bathtub and aroun the edges of the shower.
Stayed 1 night in Aug 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few minor repairs that could have inhanced the room. The bathroom mirror is partially falling off the wall, the ice machines were broken on 2 floors, the bathtub drain was slow. All in all, it was very comfortable, clean and quiet!!
Stayed 1 night in Aug 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jennifer

Traveled with family
Liked: Amenities, property conditions & facilities
Love it!
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location within walking distance to restaurants and mall.
Stayed 1 night in Aug 2024

10/10 Excellent

WESLEY, SAN ANTONIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located close to the airport and readily accessible to and from downtown, including the university and the Capitol complex. It is within a shopping center with abundant options for shopping and dining from fast food to "nicer" options. The hotel staff is knowledgeable and courteous. The breakfast area has a wide range of selections from which to choose for "farmer's breakfast" ingredients to lighter and vegetarian options.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Jul 2024

4/10 Poor

Glenn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas, Minneapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dog friendly
Stayed 1 night in Aug 2024

10/10 Excellent

WESLEY, SAN ANTONIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very conveniently located with respect to the airport (about 10 minutes) and the Capitol complex where there are various museums and other activities (about 15-20 minutes). Located on the edge of a shopping center, there are numerous options for dining and shopping. The staff is knowledgeable and professional. Check in was fast and efficient.
Stayed 1 night in Aug 2024

6/10 Okay

Roxanne

Traveled with family
Not for old folks
Need upgrades on toilets. Too low for sitting. Slow to flush. No grab bars in shower. Bathtub drained slowly
Stayed 2 nights in Aug 2024

10/10 Excellent

Levels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming to this one since 2020, and enjoy coming to this one because it have balconies. Clean and friendly staff is a plus as well. Might get one more stay there before i move down south.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a few times a year. Everything was great except this time the hot tub’s jets didn’t work. It was very hot, which most hotels fail at. I would imagine they’ll have it fixed the next time I stay there.
Stayed 1 night in Jul 2024

10/10 Excellent

Cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe & secure parking.
Stayed 1 night in Jul 2024

6/10 Okay

KATHLEEN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed stay
Problems when we checked in. Gave us our keys and when we got to our room on the 4 th floor our rooms had not been cleaned or made up. Then back to the front desk and she was not very friendly and then moved us back down to first floor. It was noisy.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back ! Enjoyable stay
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool was broken...? We stayed here because it had a Pool. Creepy guy wandering around the hallways following us and riding the elevators.
Stayed 1 night in Jun 2024

6/10 Okay

Barbarsa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Didn't like having to stand and wait 30 minutes to get checked in. Gentleman working was pleasant enough but seemed the computer system was VERY slow. I almost walked out as did the couple in front of me. Very disappointed the pool was not in working order. It was the only reason I booked the room. Mattress and sheets felt and smelled old. Need to up date the sheets especially!
Stayed 1 night in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness
Stayed 1 night in Jul 2024