An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western East Towne Suites provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Complimentary uncovered self parking is available on site.
Best Western East Towne Suites is a smoke-free property.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free breakfast available
Things to do
Arcade/game room
Gym
Indoor pool
Spa tub
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Business services
Business center
Conference space
Meeting room
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
4 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
Microwave
Mini-fridge
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent location for many restaurants, and easy drive to the capitol.
PAMELA
Stayed 2 nights in Aug 2024
6/10 Okay
Angie
Business traveler, Traveled with partner
Aug 26, 2024
Liked: Cleanliness, staff & service, amenities
It was convenient and easy to get to. Lots of food and entertainment options in the area.
The room smelled strange. It had a smell I can only describe as a mixture of musty, sweaty sheets and fish. I went and bought febreze in order to be able to sleep. There was mold along the caulking around the bathtub and aroun the edges of the shower.
There were a few minor repairs that could have inhanced the room. The bathroom mirror is partially falling off the wall, the ice machines were broken on 2 floors, the bathtub drain was slow. All in all, it was very comfortable, clean and quiet!!
This property is located close to the airport and readily accessible to and from downtown, including the university and the Capitol complex. It is within a shopping center with abundant options for shopping and dining from fast food to "nicer" options.
The hotel staff is knowledgeable and courteous. The breakfast area has a wide range of selections from which to choose for "farmer's breakfast" ingredients to lighter and vegetarian options.
This property is very conveniently located with respect to the airport (about 10 minutes) and the Capitol complex where there are various museums and other activities (about 15-20 minutes). Located on the edge of a shopping center, there are numerous options for dining and shopping. The staff is knowledgeable and professional. Check in was fast and efficient.
WESLEY
Stayed 1 night in Aug 2024
6/10 Okay
Roxanne
Traveled with family
Aug 3, 2024
Not for old folks
Need upgrades on toilets. Too low for sitting. Slow to flush. No grab bars in shower. Bathtub drained slowly
I've been coming to this one since 2020, and enjoy coming to this one because it have balconies. Clean and friendly staff is a plus as well. Might get one more stay there before i move down south.
I stay here a few times a year. Everything was great except this time the hot tub’s jets didn’t work. It was very hot, which most hotels fail at. I would imagine they’ll have it fixed the next time I stay there.
Problems when we checked in. Gave us our keys and when we got to our room on the 4 th floor our rooms had not been cleaned or made up. Then back to the front desk and she was not very friendly and then moved us back down to first floor. It was noisy.
Didn't like having to stand and wait 30 minutes to get checked in. Gentleman working was pleasant enough but seemed the computer system was VERY slow. I almost walked out as did the couple in front of me. Very disappointed the pool was not in working order. It was the only reason I booked the room.
Mattress and sheets felt and smelled old. Need to up date the sheets especially!