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Cit'Hotel Escatel

3.0 star property

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Photo gallery for Cit'Hotel Escatel

Seasonal outdoor pool, sun loungers
Lobby sitting area
Exterior detail
Desk, blackout drapes, soundproofing, cribs/infant beds
Seasonal outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
4, Rue de la Liberté, Macon, Saone-et-Loire, 71000
  • Musée Départemental de Préhistoire de Solutré
    ‪15 min walk‬
  • Musée des Ursulines
    ‪15 min walk‬
  • Musée Lamartine
    ‪19 min walk‬
  • Macon (QNX-Charnay)
    ‪11 min drive‬

Room options

View all photos for Family Quadruple Room

Desk, blackout drapes, soundproofing, cribs/infant beds

Family Quadruple Room

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, cribs/infant beds

Standard Twin Room, 2 Twin Beds

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Air conditioning

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Double or 2 Twin Beds

Comfort Room, 1 Double or 2 Twin Beds | Desk, blackout drapes, soundproofing, cribs/infant beds

Comfort Room, 1 Double or 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout drapes, soundproofing, cribs/infant beds

Standard Double Room

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, soundproofing, cribs/infant beds

Standard Room, 1 Double Bed

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Cit'Hotel Escatel

3-star hotel in Flacé
This smoke-free hotel features a restaurant, a bar/lounge, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, an arcade/game room, and free newspapers.
Cit'Hotel Escatel offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. Televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Mâcon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 75 square feet (7 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cit'Hotel Escatel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
Le matefin - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; EUR 11 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • le matefin

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 75 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 11:30 AM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 14.0 per night
Cribs (infant beds) are available for EUR 8.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 8 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per night
  • Rollaway bed fee: EUR 14.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akena Escatel
Akena Escatel Hotel Macon
Akena Escatel Macon
Escatel
Escatel Hotel Macon
Escatel Hotel
Escatel Macon
Escatel
Cit'Hotel Escatel Hotel
Cit'Hotel Escatel Macon
Cit'Hotel Escatel Hotel Macon

Cit'Hotel Escatel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 260 reviews
Rating 8 - Good. 103 out of 260 reviews
Rating 6 - Okay. 46 out of 260 reviews
Rating 4 - Poor. 22 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Chloé

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stop over hotel great value with friendly helpful staff
Stayed 1 night in Aug 2022

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service
Toilet flush dodgy. Bedlight not working. Sealant around the bath is black in places. The restaurant is very good with fery helpful staff. The food is excellent and with the cost of drinks is vety goid value for money. Despite the small drawbacks I would recommend thus hotel for a short stay.
Stayed 1 night in Jul 2022

8/10 Good

Aude

Liked: Cleanliness, staff & service, room comfort
Good but basic
No frills, cheap hotel within walking distance of the city center. A bit on the older side, but basic amenities are provided.
Stayed 1 night in Feb 2022

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel easy to drive to with onsite parking and not too far to walk to the centre of town.
Stayed 1 night in Nov 2021

4/10 Poor

Andrew

Disliked: Staff & service
Disapointing French stay in Hotel Escatel,Macon Fr
No staff or availability of food on a Sunday night !
Stayed 1 night in Jul 2019

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Hotel was different as they do not have a receptionist after hours and you have to use a machine to check in. Was a little confusing and does not allow you to interact and or get questions answered if you arrive late. Night enterance could use more lighting for security and safety reasons. Lights in the stairs did not work but they had place a lamp to help until it could be fixed. Beds and pull-out beds were very comfortable, linen was nice along with towels. Breakfast in the morning was very fresh and plentiful. Place has tons of potential and during a busier time it looks like it would be great to stay at. Staff was very nice
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Not quite as expected. Room was small but clean, as was the linen. Restaurant only open until 9pm and when we arrived at 8.30 there wasn't a great deal left as it was all being cleared away. When it came time to pay the Waiter blatantly tried to overcharge me by €40. We were a family of 4 - 2 adults and 2 young children , he charged us for 3 adults and 1 child and also charged us the weekend buffet price which was an extra €10 per person (it wasn't a weekend). Luckily my schoolgirl French was good enough to notice and point it out - he didnt even try to apologise and I fear that he tries this trick with all unsuspecting English families. Not a hotel I would go back to or recommend to friends and family.
Stayed 1 night in Feb 2019

2/10 Terrible

Be, Paris

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
At first the reception person wasn't friendly but I didn't mind so much. What I think was terrible is that when I wanted to leave the hotel early, around 7am, I found a group of 50 or so people in the corridor. As I got to the corridor door o saw it was because the door out was locked!!! I've never been trapped inside a hotel my entire life and it's unpleasant. I used the telephone to call but most numbers were not working (there were no instructions whatsoever how to call or get out). I finally spoke to someone dialling 9 and this person told me in French without any sense of anything being amiss that I needed to leave by the night exit. I found that later but it was only signed in French and not clear to me at all how that would be an exit. I also saw no means on how to safely deposit the hotel key as that also required the reception to be open which it still wasn't at 7.15. Not a customer centric hotel in my experience
Stayed 1 night in Jun 2018

4/10 Poor

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here was a big mistake
A smelly hotel that is longer overdue for decorating, updating and cleaning. Staff were unhelpful and grumpy (didn't see any problems with the place - were they responsible?). Too far from the town to walk in - they said it was about 15 mins..... not many walk that fast! Some of the other hotel clients did not seem to be what one might expect in a tourist hotel. Quite expensive compared to hotels we have stayed in and most definitely very, very poor value for money.
Stayed 1 night in May 2018

4/10 Poor

Mark , UK

Disliked: Property conditions & facilities
Hostel.
This was more like a Hostel than a hotel. I booked it because I wanted to stay in a reasonable hotel, and this wasn't what I expected. The restaurant was more like a canteen.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good stay
Not a good stay. Out of hours automatic check in is a complete joke. A key is dispensed with no instructions on how to get in, we had to knock until someone let us in. Hotel is a mixture of new fittings and tired. Room floor was filthy, everything reaked of cigarette smoke, door looked like someone had repaired it after being smashed in, very loud sawmill type noise outside after 23:00 at night (which we had to listen to because the windows had to be open for the smell of smoke), no bathroom/toilet lock, just a flimsy sliding door. Forget any ancillary's! No kettle, drinks, soap bar, etc. The cheap squeezy shower dispenser was horrible; I spent ages trying top get it off my skin. Air vent was non existent in the bathroom, meaning it was a complete sauna after a shower. Every air vent elsewhere in the hotel had the grills removed and filler/paint showed that this was not a temporary situation Anyone wanting to stay as a stopover off the motorway should know it will add a long time to your journey because it is far from convenient to get to. All in all it was one of the worst stays I've had in a hotel and I was very far from refreshed in the morning. I mean it when I say that I would by far have preferred to stay in a low budget motel like Formula 1.

8/10 Good

Ron , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and short distance to the lifts.
Older 3 storey hotel but well looked after. Quiet, comfortable room and very clean. Front desk staff were very helpful and friendly.

6/10 Okay

KP

Disliked: Property conditions & facilities
Basic and dated
Used as a stopover. Served a purpose. Breakfast overpriced. Beds clean but rooms very dated. Bathrooms need overhaul.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Ok hotel a little expensive fir what you got

8/10 Good

James, Paisley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay on the way to skiing
nice hotel, good location to stay over night if continuing to les alpes ski resort the next day.

4/10 Poor

Bharti, Northampton

Disliked: Staff & service, property conditions & facilities
Disppointing with no service provided.
A poor start to our stay where we arrived at 6pm on a Sunday to find the hotel shut! Apparently we were sent an email at 3.50pm to tell us that it was going to be shut and to use an automated system to check in and get the key. Unfortunately we did not get the email until we logged on at a Macdonalds to access emails with free wi-fi. We then returned to the hotel to check in on the machine which did not recognise our confirmation number but allowed us check in using our surname. A totally unreliable system, not to be trusted if something goes wrong . In the event of an emergency or illness or even being locked out there won't be anyone available to help. We were not altogether happy about leaving the car outside as it seemed quite remote with very few sign of life.

4/10 Poor

Christopher, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to par
I was disappointed with this hotel. After being checked in by a surly receptionist I was put in a tired looking room that resembled what I could only describe as a very basic budget hostel. The bathroom hadn't been cleaned properly (think hair on certain surfaces etc), had cracked wall and floor tiles, the sealing was patchy and some surfaces were dusty. I had to complain as for the price, it wasn't worth it. I would stay elsewhere if I visited the town again.

8/10 Good

Roberto, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice staff and very helpful. Having a swimming pool was a bonus. Slightly disappointed by the breakfast room and choice but I guess the hotel was quite full and the staff had to keep topping it up.

2/10 Terrible

Thijs, Rotterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was not available
It was an experience I would not wish anybody should suffer. At 22.30 I got the hotel booking confirmation and 22.00 was the latest check in time.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
No AC
OK hotel for the money, keep in mind for summer months though that no AC available. Also, not an easy hotel for those with luggage that can't be easily carried - no ramp, and a few set of stairs to get into hotel and past lobby as well.

10/10 Excellent

Marc, Western Hemisphere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, helpful, cheap.
Booked on hotels.com only 40 minutes before arriving after nine p.m.; staff was very nice in general and helped us find a knife from the restaurant to cut the cheese and bread we'd brought as well as opening our bottle of wine – more remarkable since this was not a kitchenette unit but a normal room. Absolutely clean room, great views (on our side of the building at least). '70s architecture "refreshed" with a kind of Ibis/EasyJet aesthetic, but very pleasant. Dull neighborhood, but on hill overlooking Macon and a kilometer from the center.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

roland

Liked: Cleanliness
manqué croissant petit dejeuner
Stayed 1 night in Sep 2024