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Sun Plaza Motel Mackay

3.0 star property

Choose dates to view prices

Photo gallery for Sun Plaza Motel Mackay

Property amenity
Outdoor pool
Reception
Front of property
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
35 Nebo Road, West Mackay, QLD, 4740
  • Caneland Central
    ‪19 min walk‬
  • Mackay Base Hospital
    ‪3 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

  • 311 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

Free WiFi, bed sheets

Large Family Room

  • 311 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Double or Twin Room

Free WiFi, bed sheets

Family Double or Twin Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 311 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Double Bed

Free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

  • 138 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from property

Mid City Motor Inn

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.2 out of 5, Very Good, (650)
The price is $74
per night
$82 total
includes taxes & fees
May 12 - May 13
Mid City Motor Inn

About this property

Sun Plaza Motel Mackay

3-star motel in West Mackay
This smoke-free motel features an outdoor pool, a children's pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and barbecue grills.
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Sun Plaza Motel Mackay features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Mackay motel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Onsite covered self parking is complimentary.

Sun Plaza Motel Mackay is a smoke-free property.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 107 out of 356 reviews
Rating 8 - Good. 131 out of 356 reviews
Rating 6 - Okay. 70 out of 356 reviews
Rating 4 - Poor. 26 out of 356 reviews
Rating 2 - Terrible. 22 out of 356 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Katerina

Liked: Cleanliness
Really good
Stayed 1 night in Apr 2025

8/10 Good

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a bit worn out but was good
Stayed 1 night in Apr 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly people and the room was very clean and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Billie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Light fittings hanging from exposed wires on balcony, fan hanging from roof. What looks like blood on wall under bench as well as otherwise grotty walls. Definitely not worth the $124 we paid for the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Ielanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ryan, Moranbah

Liked: Cleanliness
Spacious parking
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for a while to be attended to at the office, but that was only because there was only one person working and she had to be cleaning rooms and attending the office as well. She did a great job but it seems like she had way too much work to do for one person. The rooms were really clean and nice and the property is right next door to a Bowling Club so very good position.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan, Moranbah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Jan 2025

8/10 Good

Albert

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Brandie

Disliked: Property conditions & facilities
Rooms very outdated. Holes and tears in the bedding. Tiny TV and unable to receive channels. Sliding door rusted and hard to open. Facilities run down and outdated. Uncomfortable small bed. Only towels provided. No cold water in fridge. Remote to aircon needed new batteries. Took a long time to work. Staff nice enough but need to improve things as it was the worst place I’ve ever stayed in. Is there a rating lower than 1star??
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in and early check out made simple
Stayed 1 night in Dec 2024

4/10 Poor

Cheryl

Bed was terrible so hard the mattress n I couldn’t fluff my pillows
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Boby

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always let me check in early which is great.
Stayed 1 night in Oct 2024

6/10 Okay

Adrian

Got a rash from the bed
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Deidre

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, renovated room
Stayed 7 nights in Sep 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made the perfect week-end.
Stayed 1 night in Sep 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
All went well 😊
Stayed 1 night in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Comfortable bef
Stayed 3 nights in Aug 2024