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The Resort @ Dolphin Heads

3.5 star property

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Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Exterior
Reception
Poolside bar
Breakfast, lunch, dinner served; seafood, pool views

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
6 Beach Road, Dolphin Heads, QLD, 4740
  • Eimeo Beach
    ‪3 min drive‬
  • Northern Beaches Bowls Club
    ‪6 min drive‬
  • Bucasia Beach
    ‪8 min drive‬
  • Mackay, QLD (MKY)
    ‪24 min drive‬

Room options

View all photos for Pool View Suite

Pool View Suite | Individually decorated, individually furnished, laptop workspace

Pool View Suite

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ocean View Suite

Ocean View Suite | Individually decorated, individually furnished, laptop workspace

Ocean View Suite

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Individually decorated, individually furnished, laptop workspace

Family Studio

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View | Individually decorated, individually furnished, laptop workspace

Economy Studio, Garden View

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

The Resort @ Dolphin Heads

3.5-star hotel in Dolphin Heads
At The Resort @ Dolphin Heads, relax by one of the 3 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball. Housekeeping is available on request.
The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Resort @ Dolphin Heads features 3 outdoor swimming pools and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2153 square feet (200 square meters) include a conference center. This beach hotel also offers a terrace, barbecue grills, and a garden. Guests can use the health club at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Resort @ Dolphin Heads has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
Salt Restaurant/Bar - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: AUD 5 to 22 for adults and AUD 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Salt Restaurant/Bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 3830574

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 107 out of 458 reviews
Rating 8 - Good. 185 out of 458 reviews
Rating 6 - Okay. 96 out of 458 reviews
Rating 4 - Poor. 54 out of 458 reviews
Rating 2 - Terrible. 16 out of 458 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Great location
Stunning location Dated rooms Pretty clean except throw was stained Hard bed Restaurant was low quality and didn’t allow the bill to be added to the room No wifi in room despite being on the listing
Stayed 1 night in Dec 2024

10/10 Excellent

Maika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Dolphin Heads Whitsunday resort
Location and view from room was excellent! It felt like a Pacific Island however this afternoon is no “resort”. Rooms only serviced on the 7th day so if you wanted a fresh towel you had to pay $10. There was no top up of soap or tea and coffee. The pool was great but there is no holiday resort atmosphere. It felt dead and neglected. Many rooms have permanent residents or are privately rented. No extra activities for kids or gym. Breakfast served on weekends from 8.00. Rooms are average quite roomy but looking tired. Bed was comfy. I thought the’resort’ in total felt a bit dead.
Stayed 5 nights in Nov 2024

8/10 Good

Dolphin heads resort

Stayed 2 nights in Nov 2024

8/10 Good

charlotte

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service
The toilet seat was not secure although it was fixed after 3 days, the bed had sagged in the middle as it probably had been used for too many romantic weekends and the floor was covered in dust
Stayed 5 nights in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness
.
Stayed 2 nights in Nov 2024

4/10 Poor

Kay

Disliked: Cleanliness, property conditions & facilities
I was extremely disappointed in this property. The reception staff were very welcoming and the grounds and outlook were lovely but the room itself was abysmal. The door handle and lock to the room were old and rusty and we could hardly open the door. The bathroom needed a good clean, the toilet was stained and the tiles in the shower were grubby as was the screen door. The shower leaked water all over the floor and the toilet seat was loose. The bathroom door wouldn’t close properly. The covered chairs to sit on in the main area were filthy so we had to sit on the bed to watch television. The bed itself was okay and the sheets and cover were clean. We had to wash our breakfast dishes- the sink provided was the same one as in the vanity in the bathroom. There was to be a $40.00 fine if we didn’t do this but no detergent or tea towel was provided! We also had to empty our bins. I guess a lot of people only rinse their dishes. Our stay was only one night so we didn’t ask to have another room. At approximately $170 a night we didn’t expect luxury accommodation but we did expect a clean bathroom! Very poor.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is great for a Friday - Saturday long weekend
Stayed 5 nights in Oct 2024

4/10 Poor

Damien

Disliked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Oct 2024

6/10 Okay

Bianca

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
. outdoors is gorgeous - pools and lawns perfect. the cafe/restaurant isn’t open sundays or mondays which is a bit crap tbh
Stayed 1 night in Sep 2024

8/10 Good

Jim

Traveled with partner, Traveled with family
Liked: Staff & service
The sea view is stunning! Very relaxing. However the room was basic and needs updating and repairs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
View from the room was incredible, pool area was lovely. Restaurant food was very good, loved the Neptune Chicken 😋
Stayed 1 night in Aug 2024

10/10 Excellent

Dominica

Traveled with partner
Rooms are dated but the view makes up for it.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 1 night in Aug 2024

8/10 Good

Angela

Beautuful location, Resort bar and restaurant were little out dated.as some of the rooms as there were a few of us staying. Food was great though. Seemed a little short staffed,
Stayed 1 night in Aug 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a stunning view of the ocean, the room had good space but had an unpleasant smell, though was reasonably clean. Friendly staff with good service and very accommodating. Overall i really enjoyed my 2 nights stay and i would definitely stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Beautiful views. Lovely and peaceful. Some chairs or sun loungers would be nice in grassed areas
Stayed 2 nights in Aug 2024

6/10 Okay

Samantha

Traveled with family and small children, Traveled with family
Loved the location, ocean view room is worth it. Could use a playground or something like that for kids. Rooms are basic but good for the $
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Jul 2024

8/10 Good

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful area and beach. Seems like every room either has a view of the pool or ocean with the sunset. No wifi, no cleaner, and not perfectly clean so loses points. Otherwise everything you need, in a beautiful location.
Stayed 5 nights in Jul 2024

8/10 Good

Brad

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, location and food!!! The room was a bit of a let down; The bathroom in particular wasnt very clean and very dated. The kids bunk was pretty worn and rough, Also the aircon/heater didnt turn on (LED just flashed). Would happily stay again but the bathroom in particular could use some more attention when being cleaned and I hope some renovations/updates are in the cards soon. Also special mention to the staff, They were amazing, Very friendly and helpful!
Stayed 1 night in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at reception was wonderfull
Stayed 1 night in Jul 2024