Standard King Room
Bed Count 1 King Bed Maximum Occupancy 2 Max
$78*
Per night/room
May 6 - May 7
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to an outdoor pool, The Marco Polo provides a spa tub and a sauna. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary covered self parking is available on site.
The Marco Polo is a smoke-free property.
- Safe-deposit box at front desk
- Luggage storage
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Concierge services
- Front desk (limited hours)
- Covered parking
- Laundry facilities
- Express check-out
- Tours/ticket assistance
- Total number of rooms - 38
- No accessible shuttle
- Free self parking
- Number of floors - 2
- Dry cleaning/laundry service
- Steam room
- Pool sun loungers
- Sauna
- Smoke-free property
- Swimming pool
- Multilingual staff
- Number of accessible parking spaces 1
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
- Refrigerator
Room Amenities
The Marco Polo offers 38 air-conditioned accommodations with coffee/tea makers and bathrobes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Alarm clock
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Ceiling fan
- Desk
- Cable TV service
- TV size: 22
- TV size measurement: inch
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Number of days between bed sheet changes: 4
- Tile flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Handrails in stairways
- Wheelchair accessible parking
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Crib (infant bed) fee: AUD 15.0 per stay
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:00 AM
Front desk closes daily at 9:00 PM
Credit card pre-authorization
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are available for AUD 15.0 per stay.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Pool access available from 8:00 AM to 9:00 PM.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Hotel Names
- Best Western Marco Polo Mackay Motel
- Best Western Marco Polo Motel
- Best Western Marco Polo
- The Marco Polo Hotel
- The Marco Polo West Mackay
- Best Western Marco Polo Mackay
- The Marco Polo Hotel West Mackay
Hotel Reviews
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