Tierra Viva Machu Picchu

3.5 star property

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Photo gallery for Tierra Viva Machu Picchu

Suite | Terrace/patio
32-inch LCD TV with cable channels, TV
Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Av. Hermanos Ayar 401, Machu Picchu, Cusco, 8681
  • Aguas Calientes Hot Springs
    ‪11 min walk‬
  • Huayna Picchu
    ‪52 min walk‬
  • Inca Trail
    ‪65 min walk‬

Room options

Superior Double Room

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Matrimonial Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Mountain View

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Tierra Viva Machu Picchu

3.5-star Machu Picchu hotel close to Aguas Calientes Hot Springs
This smoke-free hotel features a restaurant, concierge services, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Tierra Viva Machu Picchu offers 42 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Machu Picchu hotel also offers a terrace, tour/ticket assistance, and concierge services.

Tierra Viva Machu Picchu is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Tierra Viva Machu Picchu has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In the mountains
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 20536047906

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hatuchay
Hatuchay Hotel
Hatuchay Tower
Hatuchay Tower Aguas Calientes
Hatuchay Tower Hotel
Hatuchay Tower Hotel Aguas Calientes
Hotel Hatuchay
Hotel Hatuchay Tower
Tierra Viva Machu Picchu Hotel
Tierra Viva Machu Picchu
Tierra Viva
Hatuchay Hotel Machu Picchu
Tierra Viva Hotel
Hatuchay Hotel Machu Picchu
Tierra Viva Machu Picchu Hotel
Hatuchay Tower Hotel Aguas Calientes
Tierra Viva Machu Picchu Machu Picchu
Tierra Viva Machu Picchu Hotel Machu Picchu

Tierra Viva Machu Picchu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We were met at the train station (look for the Tierra Viva sign) and our bags trollied the 5 minute walk to the hotel. The staff was professional and helpful. Our room was large overlooking the river. The bed and pillows comfortable. There is a water filter in the lobby for refills (no need to use plastic). First shower this trip with both hot water and great water pressure. It’s a 5 minute walk to the bus to Machu Pichu. We highly recommend this hotel for your stay in Aguas Caliente.
Suite
View from our room
Stayed 3 nights in Jan 2025

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Aguas Calientes, just outside of the hustle bustle so quiet. We had room 504 which is corner unit. Huge room with big balcony overlooking the river. Bathroom has a combined jet tub-shower with alot of pressure. Staff is great, welcoming and smiling and always making sure you are a happy traveler! Included breakfast is very complete with made t order omelet, fresh fruits, etc
Stayed 1 night in Jan 2025

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff, a delight to interact and ask for assistance. Amazing stay! Impressive management!
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Dec 2024

10/10 Excellent

Chris, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just a short stroll to the center of town. Great staff. Loved it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Angela, Wilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, clean,
Stayed 1 night in Nov 2024

10/10 Excellent

heriberto, rockville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Dec 2024

10/10 Excellent

Mohit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi signal was a little patchy on the 4th floor
Stayed 1 night in Nov 2024

10/10 Excellent

Taylan

Stayed 1 night in Dec 2024

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful hotel staff. Clean hotel with a great view. Walking distance to the town. Great service
Right infront of hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Patricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price! You can also take a shower after you've checked out which is super convenient after a day long hike.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with excellent staff!

We had an amazing stay at the hotel. The staff were wonderful. We would love to come back again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, friendly staff with a great breakfast and buffet lunch. We stayed here the night before we visited Machu Picchu and it was clean, comfortable and very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Goce

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was convientiently located within walking distance to the bus to Machu Picchu and was reletively quiet considering its location. The only issue we experienced was the elevator wasnt operational and we had to carry our luggage up a few flights of stairs which is challenging due to the altitudes. Overall, a good experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el lugar y el servicio excelente.
Stayed 1 night in Oct 2024

10/10 Excellent

Manh Tuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff, cleanliness and convenient
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check out is at 10:00 am which is too early. It should be 11:00 am.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Good breakfast!
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, rooms were spacious and clean and restaurant in hotel was great.
Stayed 2 nights in Oct 2024