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Sumaq Machu Picchu Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sumaq Machu Picchu Hotel

Junior Suite, 1 King Bed, River View | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Exterior
Front of property
Children's activities
Premium Suite, 1 King Bed, River View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Hermanos Ayar Mz 1 Lote 3, Machu Picchu, Cusco, 0
  • Historic Sanctuary of Machu Picchu
    1 min walk
  • Cerro Machupicchu
    10 min walk
  • Aguas Calientes Hot Springs
    11 min walk

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, River View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Balcony, River View

  • 312 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, River View

Premium Suite, 1 King Bed, River View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Suite, 1 King Bed, River View

  • 786 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Garden View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Triple Room, Garden View

  • 312 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Family Room, 4 Bedrooms, Garden View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Room, 4 Bedrooms, Garden View

  • 366 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Garden View

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, River View

View from room

Junior Suite, 1 King Bed, River View

  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, River View

Deluxe Triple Room, River View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Triple Room, River View

  • 312 sq ft
  • River view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

  • 312 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Sumaq Machu Picchu Hotel

4-star Machu Picchu hotel close to Aguas Calientes Hot Springs
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Sumaq Machu Picchu Hotel offers 62 accommodations with iPod docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqlla. Services include hot stone massages and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Sumaq Machu Picchu Hotel features a full-service spa and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This boutique hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests.

Sumaq Machu Picchu Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5:00 AM and 10:00 AM.
Qunuq - Overlooking the garden, this fine-dining restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: PEN 90 for adults and PEN 90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Qunuq

Things to do

  • Children's club
  • Full-service spa
  • Sauna
  • Shopping

Family friendly

  • Children's club (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • On the riverwalk
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PEN 90 for adults and PEN 90 for children
  • Airport shuttle fee: PEN 590 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 20503909007

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Sumaq
Hotel Sumaq Machu Picchu
Machu Picchu Hotel Sumaq
Machu Picchu Sumaq
Machu Picchu Sumaq Hotel
Sumaq
Sumaq Hotel
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu
Sumaq Machu Picchu Hotel
Sumaq Machu Picchu Hotel Hotel
Sumaq Machu Picchu Hotel Machu Picchu
Sumaq Machu Picchu Hotel Hotel Machu Picchu

Sumaq Machu Picchu Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 330 out of 479 reviews" "
Rating 8 - Good. 102 out of 479 reviews" "
Rating 6 - Okay. 28 out of 479 reviews" "
Rating 4 - Poor. 9 out of 479 reviews" "
Rating 2 - Terrible. 10 out of 479 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Katarzyna and Vnce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

arali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, very friendly and welcoming staff. Awesome location of the property. Very conveniently located 5 star property. Had some fusion food and it was interesting.
Stayed 1 night in Jul 2024

10/10 Excellent

Marlen Perez

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After doing el Camino Del Inka this was a great choice. Aguas calientes is a very little town. The bathroom was great with Loccitane toiletries. Very clean and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Arkadiusz E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rest!
Great pillows!
Stayed 1 night in Jun 2024

10/10 Excellent

Guy

Stayed 1 night in May 2024

10/10 Excellent

Taher, Wellington

Stayed 1 night in May 2024

10/10 Excellent

Terri

Stayed 1 night in Apr 2024

10/10 Excellent

Anyelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Pooja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and located at one end of the town so is very quiet and private. The staff are very friendly and go out of the way to make you feel comfortable. The onsite restaurant has amazing meals. Will stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Tamarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service!
Stayed 1 night in Mar 2024

8/10 Good

Edwin, Cusco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, hotel was clean and comfortable. The only thing I didn't like was that the boss or administrator did not want to lend an umbrella to our guide in that torrential rain, even though we told him that we would give him an umbrella the next day, he left and arrived at his hotel wet.
Stayed 1 night in Mar 2024

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we did not enjoy about our stay. The staff was supportive and considerate at each and every moment. They went out of their way to help us feel like we belonged. They assisted us with luggage, with our excursions, and with our general questions. We cannot say enough how much we appreciated the entire Sumaq staff. The facilities were clean and easy to use. The breakfast was delicious and the wait staff was consistently available to satisfy any and all of our needs. Not only would we love to come back for another visit, but we will be sure to recommend this hotel to all of our friends and family. Outstanding job!
Stayed 4 nights in Feb 2024

8/10 Good

Bharti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's often hard to review a stay when you've only had the pleasure of staying one night, however there were definitely some stand out points which made Sumaq worthy of its rating. Firstly staff are lovely, and as we arrived on the earlier train into Aguas Calientes they offered us an early check-in, greatly appreciated. The room itself, is as expected when basically sleeping riverside, you'll hear the river as if white noise the entire night, I Loved it, others might not. Amenities wise, some of the best we had, and L'Occitane products were LUSH! The bed itself felt a little damp, however this might be normal considering the climate in the area, We still had a great sleep regardless, and woke up fresh and ready to take on Machu pichhu! Our package was Half board and included dinner, DELICIOUS! Honestly, we polished all three courses off and although we didn't go for traditional Peruvian food (the options were there) it was hands down some of the best food we had throughout our time in the country. So this set the tone and we were very excited for breakfast the next morning, to our disappointment this wasn't up to par... Very few options, and everything just fell a bit flat here. We would probably skip this unless you're content with cereal and some coffee. Overall however our stay was lovely, and we'd definitely recommend Sumaq when visiting Aguas Calientes and Machu Pichhu.. Even if just for the dinner!
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel ubicación espectacular. Gracias a todo su personal fueron muy atentos con mi familia. Engrieron a nuestros pequeños cada noche con sus delicias!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Babak, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service. Location a bit out of center but close to town
Stayed 3 nights in Oct 2023

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful hotel in every way. Small, clean, quiet and excellent service. If you are planning a trip to Machu Picchu peublo (Aguas Calientes) this is the place to stay. It is next to an active train line, but noise from that is infrequent to not be an issue. We also booked two excursions through the hotel which were excellent. The restaurant is delicious and the spa services were also great. A river view room would have a balcony overlooking the river and with breathtaking Mountain View’s. We took a garden view room that had no balcony but a small window faced the rear garden wall. If we go back we will definitely book a river view room!
Stayed 4 nights in Sep 2023

10/10 Excellent

Ahmet

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Warm wellcome, helpfull staff
Stayed 1 night in Jun 2023

10/10 Excellent

Erika

Stayed 1 night in Jun 2023

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Aguas Calientes! The staff and facilities are amazing. We will for sure be back!
Stayed 3 nights in Oct 2022

10/10 Excellent

Vladimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 2 night stay at Sumaq. I'm really happy that we picked this hotel as it made the whole trip feel luxurious - from the moment a bell-boy meets you at the train station to take care of your bags and the welcome drink after a long walk in Machu Picchu, to deliciuos breakfast / dinner paired with amazing cocktails from a friendly bard staff. We stayed in Junior suit and the room was spacious and well decorated. The hotel is just a short walk from the train station and the bus stop.
Stayed 2 nights in Sep 2022

6/10 Okay

Beatriz

Traveled with family
Liked: Staff & service, property conditions & facilities
Sumaq hotel is next to a noisy road and next to a river. They gave us an upgrade to a room next to the restaurant and in front of the elevator. Noise since 4 am. It was not an upgrade but a downgrade. Very disappointed!
Stayed 1 night in Jun 2022

10/10 Excellent

Stacey

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Perfect location and beautiful views. Milagros, one of the staff made us feel like home. She is so informative and friendly.
Stayed 1 night in Jun 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico
Fantastic location, fantastic staff and overall a great experience.
Stayed 3 nights in May 2022

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old-world property that is an oasis in the clamor of Aguas Caliente. Wonderful stay
Stayed 1 night in May 2022