A restaurant, a microwave in a common area, and a meeting room are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
JC Palace Hotel offers 10 air-conditioned accommodations with minibars. 32-inch LCD televisions come with digital channels.
This Machado hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This Machado hotel also offers concierge services, laundry facilities, and a porter. Complimentary self parking and valet parking are available on site, along with a car charging station.
JC Palace Hotel is a smoke-free property.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered each day.
JC Palace Hotel has a restaurant on site.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
A restaurant
Free daily manager's reception
Things to do
TV in common areas
Family friendly
Highchair
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Shared microwave
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in shower
Handrails in stairways
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
Minibar
Restaurant dining guides
More
Air conditioning
Energy-saving switches in guestrooms
Free local calls
Free long-distance calls
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking height restrictions apply
Property is also known as
JC Palace Hotel Hotel
JC Palace Hotel Machado
JC Palace Hotel Hotel Machado
JC Palace Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nossa estadia foi excelente. Pessoal muito gentil, hotel simples, mas muito limpo e cheiroso. Café da manhã muito gostoso. Quarto grande e chuveiro quentinho. Lugar tranquilo e acolhedor. Gostamoa muito nos hospedar no JC Palace Hotel. Parabéns aos donos e toda Equipe, principalmente Tainá e Ana Paula.
Fiquei super chateada e insatisfeita pois reservamos e pagamos por um quarto Master. Quando chegamos o quarto que reservamos ja estava ocupado. Também não tinha nenhum quarto com cama de casal. Nos foi oferecido um quarto de solteiro com 3 camas. Havia apenas um travesseiro, uma tolha de banho, o ar estava sem controle. Tive que solicitar tudo. Uma lâmpada do quarto também estava queimada. No outro dia a recepcionista pediu desculpas e ofereceu um desconto em uma próxima estadia.
Péssimo hotel. Ou melhor, nem deveria ser chamado de hotel.
Atendimento péssimo e quarto pior ainda.
Aluguei dois quartos, um para mim e um para o meu sogro.
Os quartos eram totalmente diferentes.
E o nosso se encontrava em situação precária.
A janela não fechava ou abria direito, o vaso sanitário não funcionava a descarga, não enchia o reservatório de água, nós tivemos que encher com a ducha higiênica toda vez após o uso e ainda assim não funcionava bem
A lâmpada do espelho do banheiro não funcionava e minha esposa precisava se arrumar para um casamento.
Quando abordamos a atendente sobre os problemas as respostas foram:
Sobre o vaso sanitário: ah, é? Nossa.
Sobre a lâmpada: não temos outra pra trocar. Será que você não pode pedir licença para as meninas do outro quarto para se arrumar?
Sobre a janela: ah é, a janela não funciona mesmo.
Simplesmente a PIOR estadia e PIOR atendimento da nossa vida.
Nos sentimos completamente frustrados.