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Mercure Maceio Pajucara Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Maceio Pajucara Hotel

Sports facility
Exterior
Reception
On the beach, white sand, beach towels
Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Av. Dr. Antonio Gouveia, 672, Pajucara, Maceió, AL, 57030 170
  • Pajuçara Handicraft Market
    10 min walk
  • Mercure - Café da Manhã
    1 min walk
  • Jaraguá Station
    14 min walk
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    48 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Sea View

Superior Room, 1 Double Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed, Sea View

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Sea View

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds

Standard Room, 3 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Mercure Maceio Pajucara Hotel

3.5-star hotel in Pajuçara
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Mercure Maceio Pajucara Hotel offers 116 air-conditioned accommodations with minibars and safes. LED televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Maceio Pajucara Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This beach hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Maceio Pajucara Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Pajuçara - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (BRL 28 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; BRL 52 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pajuçara

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 52 per person
  • Covered valet parking fee: BRL 28 per night
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Maceio Pajucara
Mercure Maceio Pajucara Hotel
Mercure Pajucara
Mercure Pajucara Hotel
Pajucara
Hotel Mercure Maceio Pajucara Alagoas, Brazil
Mercure Maceio Pajucara
Mercure Maceio Pajucara Hotel Hotel
Mercure Maceio Pajucara Hotel Maceió
Mercure Maceio Pajucara Hotel Hotel Maceió

Mercure Maceio Pajucara Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 789 reviews" "
Rating 8 - Good. 276 out of 789 reviews" "
Rating 6 - Okay. 81 out of 789 reviews" "
Rating 4 - Poor. 21 out of 789 reviews" "
Rating 2 - Terrible. 21 out of 789 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea C M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia no Mercure
Hotel bem localizado, o melhor da estadia foi o status. Serviço de excelente qualidade. O mais difícil foi secar roupa, sem varal e sem sacada. Café da manhã e jantar impecáveis. Parabéns!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ilka marcia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Wanderlúcia

Disliked: Staff & service, property conditions & facilities, room comfort
Falta de organização e informação
Não tive uma boa experiência. Reservei um quarto casal, chegando la eram camas de solteiro, solicitei a troca e garantiram que iriam resolver e apenas juntaram duas camas, deixando desconfortavel. A rede de energia caia com frequência, preciava ficar levantando pra retirar e colocar o cartao. Disseram que havia estacionamento, mas nao havia informações que é terceirizado, cobrando mais uma taxa (R$25 ao dia). Wifi pessimo, grande dificuldades em conseguir acesso. Espaco em geral pequeno, quarto nao é confortável. Check-in feito online, chegando la foi necessario repetir tudo. Check out foi simples. O chuveiro é bom, boa queda de agua e esquenta bem e rapido. De modo geral, não temos interesse em voltar a o Mercure! Lamentável!
Stayed 4 nights in Aug 2024

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

patricia

Traveled with family
Our stay was not pleasant. The Hotel does not live up to expectations. It is not a 4 star hotel. Our check in was at 12:00, we arrived at 1:30 pm and it took them 40 minutes to check in and then they informed us that there was no room available. We were only able to get into the room at 4:00 pm. We were with children and it was complicated. When they released the room, there was no sheet on the bed and the floor was dirty. The shower only ran cold water, only the other day there was hot water in the shower. Breakfast to be desired. The parking lot has a very bad entrance, cramped and internally very difficult to maneuver. The entire staff is very slow to provide service. I do not recommend this stay
Stayed 1 night in Jul 2024

10/10 Excellent

Elia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Foi uma experiência incrível pois levamos nosso filho pet. Não tivemos restrição em nada com ele, tivemos acesso a tudo que tinha no hotel com a presença do nosso pet, isso não tem preço. O quarto muito bem higienizado, café da manhã bastante variado e por fim todos os atendentes que precisamos tirar dúvidas nos atenderam super bem.
Stayed 2 nights in Jul 2024

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mariana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ubiratã

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Ronan

Stayed 7 nights in Mar 2024

10/10 Excellent

Alan

Stayed 3 nights in Mar 2024

10/10 Excellent

Tamires

Stayed 3 nights in Mar 2024

10/10 Excellent

Ademar

Stayed 3 nights in Mar 2024

8/10 Good

Cristina

Stayed 1 night in Mar 2024

10/10 Excellent

Priscila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Mirella

Stayed 1 night in Mar 2024

10/10 Excellent

Joseildo

Stayed 2 nights in Mar 2024

10/10 Excellent

Erik

Stayed 3 nights in Mar 2024

10/10 Excellent

José Cleverson

Stayed 1 night in Mar 2024

10/10 Excellent

Maeli

Stayed 9 nights in Feb 2024

10/10 Excellent

Rodrigo

Stayed 2 nights in Feb 2024

10/10 Excellent

ALEXANDRE

Stayed 8 nights in Jan 2024

10/10 Excellent

ALEXANDRE A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção
Café da manhã excelente. Ambiente agradável e limpo. Pessoal do atendimento simpático e disposto a ajudar sempre. Piscina limpa, no terraço, pequena e sem sombra.
Stayed 8 nights in Jan 2024