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Matsubara Acqua Park Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Matsubara Acqua Park Hotel

Aerial view
Massage
Lobby sitting area
Beach nearby, beach towels
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Lagoa da Anta Beach
    ‪6 min walk‬
  • Jatiuca Beach
    ‪8 min walk‬
  • Parque Shopping Center Maceio
    ‪9 min walk‬
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, rollaway beds, free WiFi

Standard Room

7.2 out of 10
Good
(12 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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includes taxes & fees
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About this property

Matsubara Acqua Park Hotel

3-star hotel in Cruz das Almas
At Matsubara Acqua Park Hotel, relax at one of the 2 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park.
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, and a sauna.

Children under 5 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Matsubara Acqua Park Hotel features a complimentary water park, 2 outdoor swimming pools, a waterslide, and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers a children's pool, a sauna, and a complimentary children's club. Complimentary self parking is available on site.

Matsubara Acqua Park Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Sauna
  • Spa tub
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 90 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 96 out of 315 reviews" "
Rating 8 - Good. 86 out of 315 reviews" "
Rating 6 - Okay. 57 out of 315 reviews" "
Rating 4 - Poor. 42 out of 315 reviews" "
Rating 2 - Terrible. 34 out of 315 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esplêndido
Excelentes dias nesta propriedade
Stayed 2 nights in Oct 2024

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Ótima Hospedagem, camas confortáveis e limpas o banheiro também, bom café da manhã e boa piscina, Votarei mais vezes.
Stayed 1 night in Oct 2024

6/10 Okay

Crislane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pessimo
Frigobar velho , banheiro com a fechadura quebrada e torneira com vazamento , ar condicionado vazando tbm , café da manhã com pouquíssima opções com certeza não voltarei mais
Stayed 3 nights in Oct 2024

6/10 Okay

Lucas

Stayed 1 night in Oct 2024

6/10 Okay

RENATO

Traveled with family
Liked: Cleanliness
Razoável
Hotel precisa de algumas reformas,principalmente nos banheiros e fachada. Pontos positivos: atendimento dos funcionários e área das piscinas,muito bom.
Stayed 6 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

4/10 Poor

SIMONE MARIA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel muito antigo e apartamentos com condições precárias
Stayed 1 night in Oct 2024

8/10 Good

Rinaldo

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi bom! Porém, o hotel é totalmente diferente das fotos a estrutura tá velha, falta de manutenção tanto esteticamente como nos apartamentos. O Apartamento que fiquei estava com uma banheira que nem funcionava mais, causando risco de queda. A água com cheiro de ferrugem. Fora isso tem suas vantagens o hotel fica próximo a orla a qual permite uma belíssima vista, e o park achei bem tranquilo.
Stayed 1 night in Sep 2024

10/10 Excellent

Polliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei do local, tem atividades para fazer com as crianças, as camas são confortáveis. O café da manhã é gostoso e tem várias opções.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pelo preço, oferece bastante
A estadia foi boa no geral pelo preço. O hotel parou nos anos 90 e ficou, então a estrutura e mais antiga, mas nada que venha comprometer sua diversão pelo preço. Para a família, as crianças vão curtir bastante o parque aquático. Atendimento cordial e camas confortáveis. O café da manhã é suficiente, não muito sofisticado.
Stayed 1 night in Oct 2024

4/10 Poor

Nagim Roberto

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Márcio

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Estádia
O hotel precisa urgente de uma reforma.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victor

Stayed 12 nights in Sep 2024

10/10 Excellent

Gabriela

Stayed 4 nights in Sep 2024

8/10 Good

Jessé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Wanessa F B Dos

Business traveler
Disliked: Property conditions & facilities
Precisa de melhorias
A experiência de conhecer o hotel foi razoável, uma vez que necessita de diversas melhorias, mas instalações, como funcionamento do elevador, frigobar (dando choque), banheiro sujo, piscina suja
Stayed 2 nights in Sep 2024

4/10 Poor

Ana

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

João Francisco

Liked: Cleanliness, staff & service
Gostei de quase tudo,Deixou à desejar já precisando de reforma e algumas melhorias, À segurança também à desejar,Entrada e saída muito à vontade sem supervisão
Stayed 1 night in Sep 2024

8/10 Good

wiliam

Stayed 2 nights in Sep 2024