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Matsubara Acqua Park Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsubara Acqua Park Hotel

Aerial view
Lobby
Exterior
Standard Room | Minibar, in-room safe, rollaway beds, free WiFi
Beach nearby, beach towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Lagoa da Anta Beach
    6 min walk
  • Jatiuca Beach
    8 min walk
  • Parque Shopping Center Maceio
    9 min walk
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    40 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, rollaway beds, free WiFi

Standard Room

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Matsubara Acqua Park Hotel

3-star hotel in Cruz das Almas
At Matsubara Acqua Park Hotel, relax at one of the 2 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park.
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, and a sauna.

Children under 5 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Matsubara Acqua Park Hotel features a complimentary water park, 2 outdoor swimming pools, a waterslide, and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers a children's pool, a sauna, and a complimentary children's club. Complimentary self parking is available on site.

Matsubara Acqua Park Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Sauna
  • Spa tub
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 90 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 290 reviews" "
Rating 8 - Good. 79 out of 290 reviews" "
Rating 6 - Okay. 53 out of 290 reviews" "
Rating 4 - Poor. 40 out of 290 reviews" "
Rating 2 - Terrible. 30 out of 290 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Washington, Aracaju

Liked: Cleanliness, staff & service, property conditions & facilities
Acomodação cafe da manha otimo Sugestões ou crítica interfone nao tem pra serviço de quarto Crítica banheio com pingueira
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa Soares

Stayed 1 night in Aug 2024

10/10 Excellent

Lionara

Stayed 1 night in Aug 2024

6/10 Okay

Eliane

Liked: Staff & service
Disliked: Room comfort
Regular
Pontos positivos: quarto e banheiro espaçosos. Cafe da manhã muito bom. Localização excelente. Pontos negativos: precisando urgente reforma geral. Moveis velhos e quebrados. Uma estrutura muito boa, porém parece abandonado. A entrada do estacionamento piso todo quebrado.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Adriana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A localização é otima, porém.....
De bom: localização, cafe da manhã farto De horrível: limpeza zero, tudo muito velho e sem manutenção
Stayed 2 nights in Aug 2024

4/10 Poor

Adriana Paula

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel boa localização. Só
De bom : localização e café da manhã farto. Funcionários atenciosos. De péssimo: limpeza nao existe lá. Hotel muito velho.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Francisco de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa.
Hotel grande e com muitas opções.
Stayed 3 nights in Mar 2024

2/10 Terrible

Denilson A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decepção
Minha experiência foi terrível, desde da chegada até a saída ,tive o desprazer de me hospedar neste hotel e espero não ter que voltar, quarto pequeno,sujo, e confinado as janelas coladas para não serem abertas, goteiras em todos os cantos, cheiro forte de agua sanitaria, banheiro impedindo, se quer o fechamento da porta , t v sem canais, estacionamento ok e com bom espaço, porém descoberto, café da manhã de buteco, pão com manteiga, tapioca e bolo, apenas, suco (1 opção apenas e parecia agua de fruta) outros hóspedes ate brincaram dizendo ser agua de goiaba e não suco, estrutura mesmo, apenas para o parque aquático, porque de resto, foi terrível, sem contar as confusões que os outros hóspedes tiveram. Triste realidade, ficar em casa seria mais agradável do que viajar para este hotel( as fotos do mesmo não condizem com a realidade atual).
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Mesmo com a necessidade de manutenção em algumas áreas e nos quartos, o hotel compensa com um serviço atencioso e uma área de lazer que proporciona momentos de relaxamento e diversão. A área de lazer do hotel é verdadeiramente um parque aquático, muito bom!
Stayed 2 nights in Jul 2024

6/10 Okay

Eduardo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Clemer Lucas

Stayed 4 nights in Jun 2024

6/10 Okay

Ildefonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Igor

Business traveler
Disliked: Staff & service, property conditions & facilities
Razoável
Estadia razoável, cômodos atendem a necessidade, porém atendimento ruim, em nem um momento procuraram suprir minha necessidade quando a nota fiscal para prestar contas com minha empresa
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Razoavel para ruim
Hotel é bem natigo, ainda tem cheiro de velho e de poeira, a cama não achei confortavel. Mas tem boa localização , preço e Cafe da manhã ok.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Rodrigo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhasa
Otimo nao tenho nada a reclamar
Stayed 1 night in Jun 2024

8/10 Good

Adriana

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Stayed 12 nights in May 2024

10/10 Excellent

Cosmo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estivemos hospedados de 14 a 17 de maio. Único problema que tivermos foi referente a quarto, porém foi rapidamente resolvido pela recepção do hotel. Ótima localização, ótimo café da manhã, ótimos funcionários, parque aquático para boas risadas, piscina gostosa e uma bela vista do mar. Amei nossa hospedagem em Maceió.
Stayed 3 nights in May 2024