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Royal Urban Macaé Hotel

3.5 star property

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Photo gallery for Royal Urban Macaé Hotel

2 outdoor pools, sun loungers
Reception
Reception
Rooftop terrace
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
Rua Abilio Moreira de Miranda, 277, Parque Valentina Miranda, Macaé, Rio de Janeiro, 27915-250
  • Imbetiba Beach
    ‪8 min walk‬
  • Shopping Plaza Macaé
    ‪8 min drive‬
  • Cavaleiros Beach
    ‪12 min drive‬
  • Macae (MEA)
    ‪17 min drive‬

Room options

Family Suite, Patio

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Patio

Suite, 1 Double Bed, Patio | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Patio

  • Sleeps 2
  • 1 Double Bed

Superior Quadruple Room, Patio

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Patio

Suite, 2 Twin Beds, Patio | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, Patio

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Patio

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is $43
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includes taxes & fees
Apr 16 - Apr 17
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About this property

Royal Urban Macaé Hotel

3.5-star Macaé hotel with restaurant
2 outdoor pools, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Royal Urban Macaé Hotel offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.
Royal Urban Macaé Hotel features 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Royal Urban Macaé Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5 AM and 10 AM. A complimentary manager's reception is offered each day.
Royal Urban Macaé Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 80.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Royal Ocean Palace Hotel Macae
Royal Ocean Palace Hotel
Royal Ocean Palace Macae
Royal Ocean Palace
Royal Urban Macaé Hotel Hotel
Royal Urban Macaé Hotel Macaé
Royal Urban Macaé Hotel Hotel Macaé

Royal Urban Macaé Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 265 reviews
Rating 8 - Good. 65 out of 265 reviews
Rating 6 - Okay. 22 out of 265 reviews
Rating 4 - Poor. 14 out of 265 reviews
Rating 2 - Terrible. 8 out of 265 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vitor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David Moisés

Stayed 3 nights in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine stay.
Everything was just fine!
Stayed 2 nights in Jul 2023

8/10 Good

Gustavo

Stayed 1 night in Dec 2024

6/10 Okay

Luiz Carlos

Stayed 1 night in Dec 2024

8/10 Good

Cátia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carlito

Liked: Cleanliness, staff & service, property conditions & facilities
APRECIAÇÃO
Foi a segunda vez que me hospedei com minha esposa no Royal Urban ,tendo em vista a localização estratégica entre a praia dos cavaleiros e o centro da cidade de Macaé .O serviço de quarto e restaurante são muito bons entretanto, faltou instalar uma torradeira elétrica objetivando aquecimento do pão.Segundo informações obtidas, houve defeito e ainda não foi consertada e/ ou substituída.
Stayed 2 nights in Dec 2024

8/10 Good

Marduk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Claudiane

Liked: Cleanliness, staff & service, property conditions & facilities
Bom atendimento, fomos muito bem recepcionados tanto nas recepção quanto nos demais serviços, Lugar aconchegante, ambiente agradável
Stayed 2 nights in Dec 2024

8/10 Good

Wiliam

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Médio
Roupa de cama, principalmente as fronhas, com mal cheiro e manchas.
Stayed 1 night in Dec 2024

8/10 Good

JOAO ALFREDO

Stayed 1 night in Dec 2024

8/10 Good

Carlos e B freitas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

magno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Tive presente em duas noites 09 e 10.12.24. No 13 andar. Muito limpo, organizado e confortável. Ar silencioso. Cama confortável.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e praticidade
Sempre solícitos e confortável, vale a pena, pelo preço e conforto oferecidos!
Stayed 1 night in Sep 2024

10/10 Excellent

Marcos Antônio de Oliveir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

GABRIEL

Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Robson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Stayed 1 night in Nov 2024

8/10 Good

Luciano

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mariane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JOAO ALFREDO

Stayed 1 night in Dec 2024

2/10 Terrible

André Lucas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se superou em ser ruim!
Já estive em centenas de hotéis e esse se destacou pela antipatia e indiferença do staff conosco. Chegando no hotel, 40min pra fazer o check-in. Fila enorme. Até ai ok, acontece. Subimos, finalmente! Só que o quarto estava sem cobertores e sem papel higiênico suficiente (tinha um rolo ja usado). Tentamos ligar varias vezes pra portaria pra solicitar mas ninguém atendia. O ar também não queria ligar. Ok, fomos conhecer a cidade e depois resolveríamos isso. Quando voltamos informamos na portaria os problemas e disseram que seriam brevemente resolvidos. Em relação ao ar, nos explicaram que ele é acionado por um botão na parede distante do aparelho, não indicado. Conseguimos ligar. As outras reclamações não foram resolvidas, fomos dormir. No outro dia quando estávamos saindo a camareira perguntou se queriamos arrumação. Dissemos que sim e saimos... quando voltamos o nosso quarto não tinta sido arrumado. Tentamos ligar na recepção e ninguém atendeu. Descemos e nos disseram que seria arrumado na parte da noite. Não foi. Como ninguém arrumou nosso quarto, ficamos com as toalhas de banho úmidas. De manhã pedimos toalhas pra usar a piscina (pois no terraço não tem toalhas e nem staff, além de ser isolado e mal sinalizado) e não foram do quarto entregar. 1h após, pedimos novamente e finalmente veio. Nosso banheiro estava com vazamento na tubulação da pia, ficou todo alagado. Unica coisa que valeu a pena foi o café da manhã..
Stayed 2 nights in Dec 2024

4/10 Poor

Eduardo

Ruim
Segunda vez que me hospedo e não tive uma experiência boa, a fechadura não funcionava direito, a janela do banheiro não fechava, quando entrei no quarto, não tinham toalhas e nem cobertor, o único ponto positivo foi o café da manhã
Stayed 1 night in Nov 2024

8/10 Good

Gustavo

Stayed 1 night in Nov 2024

10/10 Excellent

Ana Luiza

Stayed 1 night in Jun 2024