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Comfort Suites Macae

3.0 star property

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Photo gallery for Comfort Suites Macae

Reception
Indoor pool, outdoor pool, sun loungers
Suíte Business, vista mar | View from room
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Pet friendly
  • Room service
  • Parking included

Explore the area

Map
Avenida Atlantica 3036, Praia dos Cavaleiros, Macaé, RJ, 27920-390
  • Pecado Beach
    ‪1 min walk‬
  • Cavaleiros Beach
    ‪1 min walk‬
  • Campista Beach
    ‪9 min walk‬
  • Macae (MEA)
    ‪24 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 Queen Bed

  • 463 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Double Room, 1 Queen Bed

  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Queen Bed

  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suíte Business, vista mar

Minibar, in-room safe, desk, laptop workspace

Suíte Business, vista mar

  • 463 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Suites Macae

3-star Macaé hotel with 1 restaurants, connected to the convention center
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Comfort Suites Macae offers 162 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
In addition to an indoor pool and an outdoor pool, Comfort Suites Macae provides a steam room and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Event facilities measuring 915 square feet (85 square meters) include a conference center. This beach hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Suites Macae is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Comfort Suites Macae has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Praia Lounge Restaurante

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (915 square feet of space)
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of BRL 51.88 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 51.88 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 51.88 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 51.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Comfort Suites Hotel Macae
Comfort Suites Macae
Comfort Suites Macae Brazil
Comfort Suites Macae Hotel
Comfort Suites Macae Brazil
Macae Comfort Suites
Comfort Suites Macae Hotel
Comfort Suites Macae Macaé
Comfort Suites Macae Hotel Macaé

Comfort Suites Macae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 267 reviews
Rating 8 - Good. 88 out of 267 reviews
Rating 6 - Okay. 25 out of 267 reviews
Rating 4 - Poor. 6 out of 267 reviews
Rating 2 - Terrible. 12 out of 267 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place to stay in Macae. Hotel staff is very helpful and professional. Pools, gym, parking, awesome clean rooms, and great breakfast, all good.
Stayed 4 nights in Jul 2024

8/10 Good

Alfredo, Sandy Springs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I did not give it a five star: in the mornings I woke up early and went up to have breakfast. I tried to pick a a cup of tea and some fruits for my wife, who does not like elevators (the restaurante is in the top floor) and I could not. The hotel has a policy in place that prohibits anyone of taking any food or drink away from the restaurant, even if breakfast is already included in the room price! This is the most ridiculous policy I have ever seen in a hotel!
Stayed 2 nights in Jul 2023

10/10 Excellent

Ramon

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
SOME of the staff was very friendly and attentive. Had some internet issues and they moved quickly to resolve. Major issue with cleanliness, it the first room I was assigned, while unpacking my clothes and putting in closet, i found a plastic bag inside and upon checking there was a CONDOM in the bag.. This obviously left me doubts as the cleaning staff capabilities. There was also an alarm that tripped at least once a day, very annoying after a 36hr journey, where I wanted to rest for meetings the following day
Stayed 7 nights in Jul 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, decent breakfast. Walls are thin though, you can hear neighbors. Staff was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Larry, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2023

6/10 Okay

Antonio

10/10 Excellent

Stefan

Stayed 4 nights in Aug 2022

8/10 Good

Pedro

Stayed 2 nights in Jul 2022

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired and dated.
Hotel is very tired and dated now. Lots of things not working or broken. Guess we were a bit unlucky because restaurant was shut for refurb. Breakfast delivered to room was pretty poor.
Stayed 3 nights in May 2022

4/10 Poor

Rhaissa, Vancouver

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comfort eta conhecido como um dos melhores hotéis de macae. Deixou muito a desejar. Paredes trincadas e caindo aos pedaços. Teia de aranha nos corredores. Pedaço da parede no chão não foi varrida a semana inteira. A porta do quarto parecia que estava solta. Cama bem dura. Wi-Fi péssimo também. Tentamos trabalhar do hotel (home office), e não conseguimos. Única coisa boa durante a estadia foi serviço - fomos muito bem atendido pelas pessoas da recepção, simpáticos e educados.
Stayed 7 nights in Apr 2022

8/10 Good

Sasa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, beach is there! Good restaurants around
Stayed 5 nights in Apr 2022

4/10 Poor

Ian, Ashford

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Initially impressed, consequently disappointed. We got a queen sized bed but bedding seemed for a double bed. They quote water conservation but the toilet only had option to fully flush. Tried to book a taxi on departure and was given 2 taxi company cards. One did not respond the other was unobtainable. When we asked for the desk staff to phone for us they declined. We were fortunate that an Uber driver dropped someone off while we waited and agreed to take us. Abysmal treatment, never experienced this in my life travelling around the world for 20 years. On a plus size, great location, great breakfast.
Stayed 2 nights in Dec 2021

10/10 Excellent

Young-Koo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost effective stay, great location. Located on the beach front. Walking areas, etc.
Stayed 7 nights in Jun 2019

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value for money. Right on the beach where all the best bars and restaurants are
Stayed 1 night in Mar 2019

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Bom! Recomendo!
Stayed 1 night in Aug 2018

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

8/10 Good

Chad, Paradis louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but you will have extra taxes due at check out. So be ready!!!

8/10 Good

andrew, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Great stay...

6/10 Okay

Matthew, London

Liked: Cleanliness, staff & service, room comfort
As expected
Comfortable and nice hotel. However, for the money i paid, i did not want to hear the excess drilling and building works during the day. It was very disruptive. A cash machine near the hotel would have been appreciated.

8/10 Good

KLDDKM, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel
I was traveling on business and unfamiliar with the area. I was quite surprised with how nice the hotel was overall. The staff was friendly and helpful, the rooms were very nice and clean. There were some good restaurants within walking distance which was very convenient. There's a lot of construction around but there's a very nice walkway along the beach side which was extremely nice to enjoy the evening and get around.

6/10 Okay

JLF, USA

Liked: Cleanliness, room comfort
Location
Satisfactory

10/10 Excellent

Jim, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location Macae
Best location in Macae for business or pleasure but like everything in Brazil we need to question value for money ... But this may not necessarily be the fault of the hotel itself.

8/10 Good

Jim, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Basic Hotel
Good basic business hotel on the beck with excellent breakfast - what more could we ask for. Would certainly recommend on a visit to Macae but not suitable for Rio commute so be aware when booking for the World Cup!!!!