8/10 Good
Jonathan
Sep 22, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new resort, excellent service
Jonathan
Stayed 2 nights in Sep 2022
Borneo Divers Mabul Resort
3.0 star property
Choose dates to view prices
Photo gallery for Borneo Divers Mabul Resort
Reviews
7.07.0 out of 10
Good
Popular amenities
- Bar
- Breakfast included
- Spa
- Pool
- Air conditioning
- Housekeeping
Explore the area
SJ3, Seafest Marina , Seafest Complex, Jalan Kastam, Mabul Island, Mabul Island, 91308
- Kapalai Island
- Bukit Tengkorak
- Tropical Research and Conservation Centre
- Semporna (SMM)25 min drive
Room options
View all photos for Deluxe Double Room
Deluxe Double Room
- 390 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
- 390 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Villa
Villa
- Sleeps 3
- 1 King Bed OR 2 Double Beds
View all photos for Standard Room
Standard Room
- Sleeps 2
- 2 Twin Beds
View all photos for Suite Room
Suite Room
- Sleeps 2
- 1 King Bed
About this property
Borneo Divers Mabul Resort
3-star Mabul Island hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a beach bar, a snack bar/deli, and spa services.
Borneo Divers Mabul Resort offers 30 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions are featured in guestrooms.
Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Borneo Divers Mabul Resort features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This Mabul Island hotel also offers spa services, an arcade/game room, and concierge services.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Dining Hall - This restaurant serves breakfast, lunch, and dinner.
Sunset Jetty - Onsite bar. Open daily.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM to 10:00 AM
- A bar/lounge
- A beach bar
- A restaurant
- Snack bar/deli
Restaurants on site
- Dining Hall
- Sunset Jetty
Things to do
- Arcade/game room
- Billiards/pool table
- Boat tours
- Children's pool
- Kayaking
- Outdoor pool
- Scuba diving
- Snorkeling
Family friendly
- Arcade/game room
- Children's pool
- Mini-fridge
- Outdoor pool
- Snack bar/deli
Conveniences
- Limited-hour front desk
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
Business services
- Meeting room
Outdoors
- On the beach
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Well-lit path to entrance
More
- Banquet hall
- Built in 2019
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- LCD TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Mini-fridge
- Tea bags/instant coffee
More
- Air conditioning
- Desk
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 6:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Borneo Divers Mabul Mabul
Borneo Divers Mabul Resort Hotel
Borneo Divers Mabul Resort Mabul Island
Borneo Divers Mabul Resort Hotel Mabul Island
Borneo Divers Mabul Resort Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 1 out of 2 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
8.0/10
Cleanliness
7.0/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Patrick
Traveled with partner
Mar 8, 2020
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
First of all, diving with them is great and the room is pretty good too! That's what the 2 stars are for...
But then it stops. We didn't feel welcome as guests but more felt like a wallet where they want to get as much money out as possible!
It started with the boat transfer. There is only one available at 12:30, our bus arrived at 13:30 so we said we won't be able to join their boat but will try to organize our own transportation. They tried to convince us that it's very difficult and we should rather take a private boat with them for 600 ringit.
In the end it was very easy to get another boat with scuba junky which was even cheaper than the regular boat with Borneo divers.
Second was the food. We booked a room with breakfast. For lunch they wanted to charge us 75 pp and day, for dinner even 100, which is just rediculus for the very small buffet you can get which is not even good.
We then had our meals next door with scuba junky for a decent amount of money...
For the boat back they also wanted to charge us 600 as there "are no other guests checking out that day"... We again went with scuba junky...
We would not come again. The way they treat their guests is just a downer which is not necessary if you pay that much for you accommodation!
And check out time is 09:30 which is not common too...
Better go to scuba junky next door. They welcome you and are treating you as a guest!
Patrick
Stayed 4 nights in Feb 2020